Scam?

[WedrownyElite]

Hi, I was contacted by someone saying they accidentally reported me on steam for illegal purchases and told me to help explain that I wasn't a part of any illegal purchases. And then I got in contact with the admin the person reported me was talking to. The "admin" stated I need to prove that my account wasn't stolen and got steam to send me an email which read "Here is the code required to change your credentials on Steam: {Then the code}" Of course in a different language. But I was smart enough to translate it and see what it said. I just wanted to make sure I'm actually getting scammed.

The "admin" trying to get this code is under the username "Mayor Carol" with a red guy with a winter background as their pfp. They sent me two links trying to prove that they are steam employees but i dont know anymore.

[WedrownyElite]

Also, the two people contacted me on discord, the person who "reported me" P s Y c H o T i C
#8817 and the "admin" MayorCarol
#4697

[WedrownyElite]

Proof of these people contacting me: https://cdn.discordapp.com/attachments/758120328181448765/807056942270906368/unknown.png
https://cdn.discordapp.com/attachments/758120328181448765/807056881910415380/unknown.png

[badtigra]

it seems like they're attempting to infiltrate your account if i understand correctly. you got an email about changing credentials? i think they've got your email or something and are trying to change your account info so they can gain access. contact steam support or something, also look into activating steam guard

[Ogami]

Its 100% a scam. One of the most popular methods. They tell you that they "accidently" reported you and to contact a supposed Steam "admin" on Discord to help you.

Then they will scam you out of your account by pretending to need to your login data to "verify" your account.

Report all involved Steam accounts for trying to scam you with the REPORT button on their profile, then block them and move on with your life.

Steam will NEVER contact you in any such form, you get a red ! in the upper corner of your Steam client if they want something from you. Valve does not use Discord.
Also, false reports do NOTHING, Steam has all the logs and can easily see if a report was false.

[WedrownyElite]

Escrito originalmente por Ogami:

Its 100% a scam. One of the most popular methods. They tell you that they "accidently" reported you and to contact a supposed Steam "admin" on Discord to help you.

Then they will scam you out of your account by pretending to need to your login data to "verify" your account.

Report all involved Steam accounts for trying to scam you with the REPORT button on their profile, then block them and move on with your life.

Steam will NEVER contact you in any such form, you get a red ! in the upper corner of your Steam client if they want something from you. Valve does not use Discord.
Also, false reports do NOTHING, Steam has all the logs and can easily see if a report was false.

Thank you, I had a feeling it was a scam. I just had to make sure

[WedrownyElite]

Update: After not replying to them because of me waiting for a comment on this post, they unadded me on discord XD

[Teksura]

Let's make a quick list of just how absurd this scam is.


The first claim they make is that a false report can get you automatically banned even if you're innocent of all wrong doing. Just think about that for a second. Supposedly, even if your trade history shows that you never traded with someone, they can just press the report button and have your entire account shut down? How would that work? It wouldn't. In truth, Valve has access to all information on your account, and would be able to review your trade and message history and see you never interacted with someone, much less traded with them.

The next claim they make is that support staff will personally speak with with people about a pending investigation. Why? Why would they need to talk to anyone? Once again, Valve has access to everything that happened. All of your trade history, all of your chats, everything. There is no question they could possibly ask which would give them more information than what they already have. Talking to people is time consuming, especially when dealing with people who have a tendency to lie. In truth, Valve will only comunicate through the ticket system.

The next claim they make is that instead of using that ticket system, you need to either reach out to someone via the steam friends list chat, or using a third party app Valve has no control over such as Discord. This is such blatant garbage I'm not sure how to explain it without being condescending. They're basically telling you to take on good faith that this random account literally anyone could make- which isn't even associated with Steam in any way -is more legit than the official Support Ticket system. In truth, once again, the only way to reach out to support is through the ticket system.

The next claim they make is that they need to "check" your items or something similar. They will claim that on a system Valve created, owns, and operates, that a Valve employee whose job is to look into these things has no tools to do so without you first sending them a trade offer gifting them your items. Let's go over this claim again. The claim is that Valve- a major tech company -is incapable if creating a system to view items in your inventory without your assistance. What a load of garbage. If such a system were to exist, your cooperation would not be required. They would just up and do it without any need for you to send any trade offer. In truth, once you send them the trade offer, they accept, block you, and then laugh at you having successfully gotten you to gift them your items.



No part of this scam is legit, or logical. I'm honestly flabbergasted that it continues to work.

[Zekiran]

Escrito originalmente por EliteTrollingG:

Update: After not replying to them because of me waiting for a comment on this post, they unadded me on discord XD

They're looking for easy quick marks. Good on you for not being one.

[Teksura]

Escrito originalmente por Zekiran:

Escrito originalmente por EliteTrollingG:

Update: After not replying to them because of me waiting for a comment on this post, they unadded me on discord XD

They're looking for easy quick marks. Good on you for not being one.

Basically, they realized they weren't going to get you. Notice how your account hasn't been deleted. Also take note that when you asked them to prove they are who they claimed to be, they just threw a few links at you which anyone can do, and one of their bits of "proof" is to just say they are legitimate, which again, anyone can say.

Actual proof would require doing something no user would be able to do, such as respond to you through the Support Ticket system after you opened a ticket.

[Jack Schitt]

Escrito originalmente por EliteTrollingG:

Hi, I was contacted by someone saying they accidentally reported me

No further explanation needed.

Yes. It's a scam. The people doing it have been doing it for a while. Report and block them.
There's a lot of other threads just like this one.

Here's a search result on the keywords 'reported me by accident' on these forums:

Steam does not use Discord or the Friends Chat to contact us

Period. Official Valve Employees only use Community Messages (CM) or the Help System (HS) to contact users. Nothing else. (email too but those messages are usually automated notifications, not messages.).

We would know if we were reported and action was taken.

We are not notified in any way when something we're being accused of has been reported. We are notified through CM and only CM when action is taken from being reported. If there's no notification and CM about it Steam either ignored the report or there was no report.

[Bladedude40]

Funny enough i recived this same scam trying to contact me on discord. I just put him on hold for 3 hours.

[Fasal]

Got same right now.

This user started about troubles with Steam Support etc: https://steamcommunity.com/id/junpakssakalam092/

Then he gave a link to real (real?) moderator from mods list:
https://steamcommunity.com/id/BinderSlinger

And also for "fasting the process" asked me to add him in Discord:
Binder#2546
ID: 801979731985039371

Of course, first and third links are reported on Steam and Discord

Conversation with "victim":
https://imgur.com/a/LhZorKq

Conversation with "moderator":
https://imgur.com/a/aoDk20z

[J4MESOX4D]

There are no admins operating on the Steam platform and no Valve staff aside from Support will ever contact users. This would only be done through client tickets or notifications too. Moderators moderate the forums and that's it.

If any user contacts you on Steam or externally regarding anything attributed to your account, it is a scam. Not even real Valve staff will contact users about anything related to your account through their own.

Steam Support don't use Discord either. Report any suspected scammers to Discord and any Steam accounts involved on this platform too - not ones which have been linked for credibility purposes though i.e a real Steam member of staff.

[Shiren]

almost got scammed but now i'm kinda worried, i sent the scammers my purchase history they sent an account recovery i accepted it but i didn't send him the code that was sent to my email, am i still in danger?

[J4MESOX4D]

Escrito originalmente por Kozrite:

almost got scammed but now i'm kinda worried, i sent the scammers my purchase history they sent an account recovery i accepted it but i didn't send him the code that was sent to my email, am i still in danger?

Just do all these steps to be sure:-

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key https://steamcommunity.com/dev/apikey