ANY way of refunding games with 2.1 hours of play

[MARMITE]

I went six minutes over surely I can refund

[Zekiran]

You can try a manual refund by going to the support page for that specific product, and finding the 'i still have questions' style response. Carefully explain.

Anything over the 2 hours / 2 weeks shouldn't attempt at the automatic refund, but you can certainly try manual.

[MARMITE]

Will do, thx.

[MARMITE]

wait where is the support page?

[Zekiran]

Go to the purchase history for your account, and find the game there, click on it, and there will be a support option, I believe.

[DarkCrystalMethod]

https://help.steampowered.com/en/

Click on Steam Community (others won't get you to the open ended question form)
https://help.steampowered.com/en/wizard/HelpWithCommunityContactSupport


Click on the "I need help with something not listed here." button and write the necessary details.
Good luck.

Of course they may try to help you troubleshoot any bugs first...

[Yzal]

Look, in my experience the 2 hours limit really means "less than 3 hours". I refunded a game with 2,6 hours because it keep crashing at the same point.

[SpunkyJones]

Just to be clear, when did you buy this game?

[MARMITE]

a long time ago, totally forgot it was in my library

[The Giving One]

Originally posted by MARMITE MUNCHER:

a long time ago, totally forgot it was in my library

How long is a "long" time ago :

https://help.steampowered.com/en/faqs/view/5FDE-BA65-ACCE-A411

I tried to refund an older purchase of mine, but it looks like I can't. What can I do?
Purchases made significantly outside of the 14 day refund window are not eligible for a refund request.

[SpunkyJones]

Originally posted by MARMITE MUNCHER:

a long time ago, totally forgot it was in my library

You need less then 2 hours played AND purchased within the past 2 weeks.

[Hennix]

Originally posted by MARMITE MUNCHER:

a long time ago, totally forgot it was in my library

no chance

[Brian9824]

Yep as said its 2 hours AND 2 weeks, so you can't refund stuff you bought " a long time ago"

[Zekiran]

Yeah I was going with the assumption that you only JUST bought it, and played right around 2 hours.

If you've gone past 2 weeks, by a LITTLE BIT, they might do it. But since you didn't mention that you bought it 'a long time ago'....