refund over 2 weeks

[Miś Maliś]

i want to refund game that i have more 2 weeks on my account is there a chance if i download game could i refund it?

[crunchyfrog]

There are two ways to ask for refund. The automated one (which is the within 2 weeks purchase and less than 2 hours played criteria) and the discretionary one.

If you submit a ticket you WILL get the first automated response and it'll be a refusal as you won't fall within those two criteria. So you can amend the ticket and choose "i have another question about this" (or however it says it) and detail why you think you should still get a refund.

But be aware this IS discretionary. If they refuse, that is the end of it. One word of caution - if you're talking about WAY outside that 2 week window, don't even bother. We've seen this many times before on here, and they'll say "it's just outside the window" and it turns out to be 6 months. hat you may have success with is a couple of days or so.

[FFL2and3rocks]

They may approve a refund if you aren't very far past the limit, but it's up to them to decide. Find the game in your purchase history and submit a request through the "I have a question about this purchase" option.

[Miś Maliś]

Originally posted by FFL2and3rocks:

They may approve a refund if you aren't very far past the limit, but it's up to them to decide. Find the game in your purchase history and submit a request through the "I have a question about this purchase" option.

okay i found that what should i select after i want a refund option?

[Miś Maliś]

GUYS I DID IT LETS GOOOOOO