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Literally Me Jan 17, 2020 @ 9:38am
Requires Billing Address for Purchase with Steam Wallet Funds
I am unable to purchase anything with my wallet funds without first inputting a billing address. I have never had to do this before. Is this a recent change and, if possible, how can I go back to just purchasing with wallet funds?
Originally posted by Spawn of Totoro:
Originally posted by ChillCore:
Valve does not need to know my adress nor my telphone nr. they are a company and should only care about getting my money in return for ♥♥♥♥ I want.

They are also required to collect taxes on purchases and send them to the correct state. They have to show that they are doing so and that it is going to the correct places as well. They can't do that if there is no address associated with an account.
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Showing 1-15 of 591 comments
cSg|mc-Hotsauce Jan 17, 2020 @ 9:39am 
It was a recent-ish change, yes. Users were region hopping too much.

You have to enter a valid address with your current physical location now.

:qr:
Backattack Jan 17, 2020 @ 11:56am 
I need help here too because I don't have a phone number and can't purchase using steam wallet without one.
zZzooey.exe Jan 17, 2020 @ 12:13pm 
Originally posted by Backattack:
I need help here too because I don't have a phone number and can't purchase using steam wallet without one.
what help you need? its written what you have to do. no ways around it.
Backattack Jan 17, 2020 @ 12:19pm 
So I can't buy games anymore because I don't have a phone number? And I can't contact steam about it because they don't think its important? Then could you please direct me to where I request a refund of my wallet?
Backattack Jan 17, 2020 @ 12:21pm 
nvm i found the refund page on my own
Zekiran Jan 17, 2020 @ 1:08pm 
So you're trying to get around a region restriction? Or just unwilling to provide proof of where you live in order for them to properly sell you things?
Backattack Jan 17, 2020 @ 1:11pm 
As I mentioned before I don't have a phone, nor phone number, and thus cannot complete the transaction. I have never changed my region, or hid any such information, nor am I unwilling to provide an address but I CAN'T GIVE THEM A PHONE NUMBER I DON'T HAVE
zZzooey.exe Jan 17, 2020 @ 1:15pm 
Originally posted by Backattack:
As I mentioned before I don't have a phone, nor phone number, and thus cannot complete the transaction. I have never changed my region, or hid any such information, nor am I unwilling to provide an address but I CAN'T GIVE THEM A PHONE NUMBER I DON'T HAVE
not having phone number puts your entire account at greater risk, too. not just necessary for buying. consider getting phone number. they are dirt cheap at this day and age.
Backattack Jan 17, 2020 @ 1:33pm 
1) I don't see how that's true, and I really don't care to have a phone regardless.
2) Does nothing to solve my problem presently.
I'm being punished for other people's behavior. I'm looked at the ssa, client updates, steam blogs, and reddit, but still haven't found where they mentioned this little change. I feel slapped in the face by Steam, and whatever, they got me. I'll find a phone number eventually and use my wallet and it will be the last time I buy from steam, so whatever.
Drab Jan 17, 2020 @ 1:47pm 
Look up someones phone number near where you live.

No one from Steam is ever going to call the number.
Backattack Jan 17, 2020 @ 1:48pm 
that sounds way more compromising to my account that simply not having one
Chompman Jan 17, 2020 @ 2:04pm 
Originally posted by Backattack:
that sounds way more compromising to my account that simply not having one
You will need to file a ticket then and wait but it can be something required as many sites do now also even just to make a account with them
Your_White_Knight Jan 17, 2020 @ 2:11pm 
Just another scam from Steam to get info to sell to other companies.... R.I.P. buying things from here anymore..
ChillCore Jan 17, 2020 @ 2:19pm 
Originally posted by cSg|mc-Hotsauce:
It was a recent-ish change, yes. Users were region hopping too much.

You have to enter a valid address with your current physical location now.

:qr:
This better be a joke or steam has seen my last purchase when I made it.

Where is the announcment for this nonsense?
Last edited by ChillCore; Jan 17, 2020 @ 2:21pm
ChillCore Jan 17, 2020 @ 2:26pm 
Valve does not need to know my adress nor my telphone nr. they are a company and should only care about getting my money in return for ♥♥♥♥ I want.
Last edited by ChillCore; Jan 17, 2020 @ 2:26pm
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Date Posted: Jan 17, 2020 @ 9:38am
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