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If so it's best not to use these types of sites as they pose a risk to your account and inventory and any technical issues is on their end not for steam to deal with.
Something is blocking the cookies. This can be your antivirus or other security software, or utilities like cleaners that delete cookies every time you finish your browser session.
Disabled them and then you should be able to.
No, it's very basic Steam to Steam user exchange. Nothing else.
@ crunchyfrog
I only have standard Windows Defender installed, nothing else.
I admit it sounds ridiculous to me that I have to turn off antivirus protection to make trade at Steam, but ok, I tried - no changes.
Additionally, the message says that I cannot use the Steam market. This is not true as I can buy items without any problem. Well, unless there are 2 Steam markets, one for trading and one for purchases.
I would like to try on a different browser, but I'm a bit afraid, because I will get a weekly ban on trading again, because they are given away at every step - recently I was selling some skins with practically zero value, I had to authenticate on the phone, changing the password caused such a lock .
For me, it's a joke that the (useless) protection of my inventory, worth 1-2 $, is stronger than my bank account, where I have 10,000x more ...
Because only one of those is safe. If you are talking about "csgo exchange" which is the only hit I get when trying to find info online about "eq exchange", it's an off-steam site and will most certainly attempt to scam you eventually.
Nickname - equipment - trade offers.
My friend make offer in the same way.
To be honest, I don't even know how I would have to trade through third parties :)
https://i.imgur.com/WWaDx1X.jpg
It amuses me slowly, because as I wrote above, Steam tells me that cookies do not work for me, but it works.
In the screenshot above, you can see a message that neither I nor he has used mobile tokens for the last 7 days. I HAVE USED IT TODAY!
This is ridiculous. Just ridiculous.
It's a total joke that I can't address this issue directly to someone on Steam, we're just playing detectives here
Well, that's not going to solve anything.
That message is given to you for a REASON. You have software somewhere that is clearing cookies. Ignore the part that you can do some things but not others - it's a GENERIC message.
Disabling or turning off antivirus just on a whim will likely not work as there's always legacy stuff going on that you CANNOT disable.
You need to find out exactly WHAT is clearing cookies. As Steam uses Chrome, do you have some CHrome plugins for example that clear your cookies every time you close a browser? Do you use anonymizing software or search engines like Duck Duck Go?
You're only going to solve this issue by finding out WHAT does it.
That's not how it works here either. THis is a USERS forum. Everyone, even the mods are users just like you and me.
If you need to contact Valve you need to make a support ticket and wait. They're the two options.
But in any case, it's very much a YOU problem. YOU have something your end that is blocking stuff. Valve can't be responsible for that. So you need to find out what is clearing cookies.
I wanted to write a Steam ticket, but how do I do that? I have redone the entire support tab and it is not possible there.
The button "contact steam support" leads you back to her. Over and over again.
Maybe You can provide a direct link?
Because I'm just too stupid for that ...
As for cookies:
I installed Windows about 2 months ago, I am the only computer user.
I receive the cookie message both in the Chrome browser and the Steam application.
The plugins I have installed are: Adblock, Google translate, and SWF Enabler. Nothing more. I checked the options in Chrome settings, I do not have any cookie blockers on any websites.
Additionally, I checked Steam on the Edge browser that I launched for the first time. Same message.
I do not have any applications installed that could affect the browser, if necessary I will list them.
So it looks like something on my computer is blocking cookies on Edge, Chrome and the Steam app at the same time. And it only blocks these cookies in the Steam domain, as I have no problem anywhere else.
The problem is that I really have no idea what it can be, and I know a little about computers, I have over 20 years of experience with them, and I feel like a complete moron because I can't handle a stupid trade ....
Oh, I would have forgotten. I do not have this exchange on the Steam application for android, in the help tab I also have a message about a problem with cookies.
So I also have some ghost software on my phone?
I am quite a conscious user, I know what I am installing, I do not click anything blind ...
I understand that there is absolutely no option that this message is wrong?
Because the message that I did not use a mobile token also surprised me a bit, because I used it today, unless I'm completely blunt and Steam Guard and rewriting the password to the computer from the phone is a completely different operation. So the question is how should I use this token ...
I'm not sure how you have missed HELP > SUPPORT > TRADING/GIFTING/MARKET/STEAMPOINTS > Select:
I need to see the history of all my trades
I need help with trade offers
My items are missing or stolen
I'd like to report a scammer
I'd like to see the trading policy and recommended practices
I'm unable to trade
I need my Steam Trade URL
One of those should bring you to the page which you need.
AS I CLEARLY said, you need to run through and read it CLEARLY or you will go in circles. So I'm not surprised you did, because you clearly took no notice of me warning you of that very thing, it seems.
Just take your time, stay calm, and do as Zekiran has advised. Read CAREFULLY each selection and you WILL get to make a ticket.
In the Steam application in the tab:
Help / I want to understand why I'm not allowed to trade,
I don't have a cookie problem anymore.
Interesting, because I checked this tab many times in the application, and it was the same as in the browser. And I did not make any changes, I did not reinstall the application, I only switched between languages a few times to make sure that I was giving you the correct names in English.
And paradoxically - only here I see the possibility of contacting Steam support. Under the message that I can trade without any problem. So it seems that I can only get help from Steam when everything works theoretically. Smart move, Steam.
Thank you very much for your help and patience, I will try to arrange the rest with a ticket.
I'm wildly curious:
- why do I have this cookie message on 2 browsers (3, including smartphone)
- why do I have a message about the lack of use of the mobile token, although I used it yesterday
- why I often have a warning that my equipment is unavailable, although I can see it without any problem
- why is reporting a problem directly to steam so difficult
- and finally - why we don't see our offers with a friend
Because that's basically the first problem most people don't know. Be logged out. That might help you in the future.
To answer the questions:
Why do you have it on two browsers?
Can't say, but I can tell you it is likely. For example, I'm disabled and housebound. ALL my shopping is online, from food to cars. I bought a new synthesizers in February/March from a German wizard who makes his own. Come the payment, there was nowhere to enter the card CVV code. "No matter" thought I "I'll just use another browser" (as I was using a tablet). No dice. Tried my Wii U, nope. Then, my daughter's iPad, my wife's older kindle, before I finally got success using the Xbox One.
So yeah, it CAN happen.
The mobile token, I can't really comment on - that's beyond my pay grade.
I'm not sure what you mean by your "equipment is not available".
Why is reporting to Steam so difficult? It isn't, but it can seem that way if you're unfamiliar with it. It all works like this.
If you have a general or game related problem, you ask here and the community of us users will hopefully sort it out for you. If it's an account question it has to go through Valve, and the ONLY way to get hold of them is by ticket.
The reasons for this are very simple - I used to set up helpline departments as one of my older jobs back in the day. When you have telephones support you WILL get calls about everything and anything and up to 90% of them are absolute junk, or things that can be answered by simply reading the provided information (I worked in insurance). This held true for other companies. There's also another problem with phone lines - if there's a sudden demand it gets busy INSTANTLY and that causes a lot of frustration. THe insurance company I was with would NEVER use TV adverts for this very reason.
And regarding those 90% junk or "easy" calls - those are the questions that are the FILTER QUESTIONS you have to go through before you can make a ticket. So, in other words, it's that way to help Valve and help the user. Simple when you know, right?
I can't comment on the last question either.