Lost all games and account
I changed my password and signed into steam and my games on steam have now disappeared and they are now asking me to buy the games again, but it shows I was active today on the game.
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Showing 1-12 of 12 comments
Cathulhu Dec 9, 2020 @ 1:26pm 
Are you sure you're on the right account? The one you're using right now only owns two games.
jimmypbrown2 Dec 9, 2020 @ 1:28pm 
I only have one account but I cant access them every time I press to play it gives me a price tag of 44.99
Cathulhu Dec 9, 2020 @ 1:29pm 
That's what they always say.
Check your email receipts. There is the account name of the account that actually bought those games. Compare that to your current private account name you used to login into the steam account.

DO NOT POST AN ACCOUNT NAME HERE!
Frank ツ Dec 9, 2020 @ 1:29pm 
could you completly unprivate your profile so we can see wich games you own?
J4MESOX4D Dec 9, 2020 @ 1:33pm 
Originally posted by jimmypbrown2:
I only have one account but I cant access them every time I press to play it gives me a price tag of 44.99
Everyone says that then when they lose access to their account and then somehow login to one they didn't realise they owned. The one you are posting from owns 2 games with the last being purchased in September https://steamcommunity.com/profiles/76561199092867455/badges/13

You can have more than one account on the same email so if you have any historic correspondence associated with your other games then the account name should be on there.
jimmypbrown2 Dec 9, 2020 @ 7:28pm 
thanks
The Giving One Dec 9, 2020 @ 7:46pm 
If you still need help on this, there is a tool here on this support page in the help system that will allow you to search for other accounts that might be using the same email or phone number :

Games Are Missing from my Library

https://support.steampowered.com/kb_article.php?ref=5168-EUIA-6643
BossGalaga Dec 9, 2020 @ 8:57pm 
Originally posted by J4MESOX4D:
Originally posted by jimmypbrown2:
I only have one account but I cant access them every time I press to play it gives me a price tag of 44.99
Everyone says that then when they lose access to their account and then somehow login to one they didn't realise they owned. The one you are posting from owns 2 games with the last being purchased in September https://steamcommunity.com/profiles/76561199092867455/badges/13

You can have more than one account on the same email so if you have any historic correspondence associated with your other games then the account name should be on there.

And then inevitably they're like...oh well...yeah...I have that "other" account. Le sigh.
Dr.Shadowds 🐉 Dec 9, 2020 @ 10:14pm 
OP it's either
A) You made more than one account, and you forgot.

B) You were family sharing with someone, or with your alt account and forgot about it.

ГЕКК Dec 9, 2020 @ 10:53pm 
could you completly unprivate your profile so we can see wich games you own?:steamfacepalm:
cSg|mc-Hotsauce Dec 9, 2020 @ 10:57pm 
Originally posted by ФСБшник:
could you completly unprivate your profile so we can see wich games you own?:steamfacepalm:

The OP owns 2 games on the account he posted with. That was already established.

:qr:
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Date Posted: Dec 9, 2020 @ 1:24pm
Posts: 12