Steam not logging hours played.
In the steam client when i play a game steam will not log my hours played. On my profile it says hours played last 2 weeks is 0.1 hours yet past 3 days i have been replaying a game and have played it for at least 15 hours. This is a fresh install of steam on a fresh install of windows 10 pro x64.

I have made a exception in my firewall and i have no antivirus installed yet.
Any way to fix this?

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Showing 1-15 of 16 comments
crunchyfrog Nov 24, 2020 @ 2:22pm 
For a start NEVER operate without an antivirus. I guess by this you mean you only have Windows Defender? If that's the case, then that's OK. But if you truly mean you have absolutely no antivirus, then your computer could be riddled with crap causing you issues.

On the whole, you did the right thing in checking your firewall, as logged time runs when your online only afaik.

There is one check you can do to see if it is something on your computer that is blocking or preventing this functioning - start Windows in safe mode WITH networking. Run Steam and see if it works properly and accrues the time.

If it does, then you can rest assured there's somthing on your system blocking this. What it is, becomes something you will have to try and work out.

If it doesn't, then report back.

Just a final heads up - don't rely on time played anyway because it can be hugely buggy. I have many games where I've played just a couple of minutes yet have hours played, and vice versa.
Can't be whole bunch of junk on my pc cause as I said in the OP it's a fresh install of windows and a fresh install of steam cause I bought a 1tb Samsung evo ssd. I just did a fresh install of windows and steam on Nov. 20 2020.

I have windows defender disabled via group policy. I use malwarebytes. I know how to surf the Web and don't go to a bunch of crazy sites.

I'll try and start a game in safe mode but since safe mode don't load all drivers I don't think it will run a game in safe mode but it's worth a try.

They only setting in steam I got turned off is for my friends list so I don't get signed in on it when I start steam client up.

I will try safe mode though.
Last edited by ↑↑↓↓←→←→BASelect; Nov 24, 2020 @ 2:43pm
Zukabazuka Nov 24, 2020 @ 2:44pm 
Games played while in offline will not log the hours played for the games.
Originally posted by Zukabazuka:
Games played while in offline will not log the hours played for the games.

Steam is online, only friends is offline. I don't use the browser to log into steam only the client.
Last edited by ↑↑↓↓←→←→BASelect; Nov 24, 2020 @ 2:47pm
Started in safemode with networking and when i started the game it said couldn't find audio device. Then it said couldn't find a direct3d device. Steam ran fine though.
crunchyfrog Nov 24, 2020 @ 3:18pm 
Originally posted by KingOfGamersBowDownToME:
Started in safemode with networking and when i started the game it said couldn't find audio device. Then it said couldn't find a direct3d device. Steam ran fine though.
Yup. that's what I thought.

The point is that this method runs a MINIMUM of bare features, and that means there is nothing wrong with Steam.

So it doesn't matter that it's a new install - SOMETHING your end is blocking it.

And you do realise Malwarebytes is an antimalweare and not an antivirus? Unless I'm missing something.

If you have that covered properly, fair enough, but if you think you don't need a real antivirus because you don't go anywhere dodgy, then that's a VERY foolish attitude because nobody is perfect. You can make mistakes and be fooled when you're distratced. These forums are perfect examples of epople doing just that every single day.

So yes, both make sure you have a proper antivirus, AND try to work out what is blokcing steam.

As it's a new install, you're in a neat and fortunate position. You don't have much to check through, so you can completely uninstall your firewall, and see what happens. And so on.

But jlastly to reiterate what others have said, game time DOES NOT accrue when you're offline. Doesn't matter if you start it in online then go to offline.
Originally posted by crunchyfrog:
Originally posted by KingOfGamersBowDownToME:
Started in safemode with networking and when i started the game it said couldn't find audio device. Then it said couldn't find a direct3d device. Steam ran fine though.
Yup. that's what I thought.

The point is that this method runs a MINIMUM of bare features, and that means there is nothing wrong with Steam.

So it doesn't matter that it's a new install - SOMETHING your end is blocking it.

And you do realise Malwarebytes is an antimalweare and not an antivirus? Unless I'm missing something.

If you have that covered properly, fair enough, but if you think you don't need a real antivirus because you don't go anywhere dodgy, then that's a VERY foolish attitude because nobody is perfect. You can make mistakes and be fooled when you're distratced. These forums are perfect examples of epople doing just that every single day.

So yes, both make sure you have a proper antivirus, AND try to work out what is blokcing steam.

As it's a new install, you're in a neat and fortunate position. You don't have much to check through, so you can completely uninstall your firewall, and see what happens. And so on.

But jlastly to reiterate what others have said, game time DOES NOT accrue when you're offline. Doesn't matter if you start it in online then go to offline.

I never go offline in steam see no point in it. The only thing in off line mode is friends list and chat. But steam it self is in online mode always. If steam was in offline mode I wouldn't be able to write on the forums. I find it to much of a hassle to go online and offline in steam.

I disabled windows firewall via group policy will see if that is the problem.
Last edited by ↑↑↓↓←→←→BASelect; Nov 24, 2020 @ 3:38pm
crunchyfrog Nov 24, 2020 @ 3:39pm 
Originally posted by KingOfGamersBowDownToME:
Originally posted by crunchyfrog:
Yup. that's what I thought.

The point is that this method runs a MINIMUM of bare features, and that means there is nothing wrong with Steam.

So it doesn't matter that it's a new install - SOMETHING your end is blocking it.

And you do realise Malwarebytes is an antimalweare and not an antivirus? Unless I'm missing something.

If you have that covered properly, fair enough, but if you think you don't need a real antivirus because you don't go anywhere dodgy, then that's a VERY foolish attitude because nobody is perfect. You can make mistakes and be fooled when you're distratced. These forums are perfect examples of epople doing just that every single day.

So yes, both make sure you have a proper antivirus, AND try to work out what is blokcing steam.

As it's a new install, you're in a neat and fortunate position. You don't have much to check through, so you can completely uninstall your firewall, and see what happens. And so on.

But jlastly to reiterate what others have said, game time DOES NOT accrue when you're offline. Doesn't matter if you start it in online then go to offline.

I never go offline in steam see no point in it. The only thing in off line mode is friends list and chat. But steam it self is in online mode always. If steam was in offline mode I wouldn't be able to write on the forums. I find it to much of a hassle to go online and offline in steam.

I disabled windows firewall via group policy will see if that is the problem.

Well I mentioned it just to explain how it works, or doesn't.

As for disabling Defender, be aware that sometimes disabling doesn't fix things as there can be legacy stuff going on that you CANNOT disable.
It's fallout 3 all my other games are logging hours.
crunchyfrog Nov 27, 2020 @ 7:12pm 
Originally posted by KingOfGamersBowDownToME:
It's fallout 3 all my other games are logging hours.
Ah well, that's one of those issues which might never be fixed Because Fallout 3 uses (used) GFWL, and that may well be throwing it off.


The point is even so, you can't rely on hours being correct in any case.
Originally posted by Crazy Tiger:
Originally posted by KingOfGamersBowDownToME:
It's fallout 3 all my other games are logging hours.
Try this: https://steamcommunity.com/app/22370/discussions/0/496880503058536690/#c496880503059137602
Or this: https://steamcommunity.com/app/22370/discussions/0/620713633855430847/#c617336568065626987

The problem with the second one is when you click play the launcher closes out no way to keep it open.
Originally posted by crunchyfrog:
Originally posted by KingOfGamersBowDownToME:
It's fallout 3 all my other games are logging hours.
Ah well, that's one of those issues which might never be fixed Because Fallout 3 uses (used) GFWL, and that may well be throwing it off.


The point is even so, you can't rely on hours being correct in any case.

I just use the xlive.dll and the xlive.ini files. I don't install all that extra junk from games for windows live as it is pointless. Them 2 files make all gfwl games work. Not perfectly just playable.
crunchyfrog Nov 27, 2020 @ 7:23pm 
Originally posted by KingOfGamersBowDownToME:
Originally posted by crunchyfrog:
Ah well, that's one of those issues which might never be fixed Because Fallout 3 uses (used) GFWL, and that may well be throwing it off.


The point is even so, you can't rely on hours being correct in any case.

I just use the xlive.dll and the xlive.ini files. I don't install all that extra junk from games for windows live as it is pointless. Them 2 files make all gfwl games work. Not perfectly just playable.
Yes, but the point is that because you need that extra stuff, it may well be why it isn't seeing the game to add to the cumulative play time.

THat's my thought, as it's far from uncommon.

I have to ask though - why is this so important? I mean I get it if you just like this, that's absolutely fine. But the fact that this system is problematic on Steam and has been for years means you can't rely on it.

Is it for some sort of review or something? Because if it is and you're bothered by those idiots who comment "oh you don't know what you're talking about - you've only played x hours" simlpy point this problem out.

I've got reviews I've posted with bugger all playtime because I played them on other platforms and say so.

But again, if it's just something you like and watch, fair enough.
Originally posted by crunchyfrog:
Originally posted by KingOfGamersBowDownToME:

I just use the xlive.dll and the xlive.ini files. I don't install all that extra junk from games for windows live as it is pointless. Them 2 files make all gfwl games work. Not perfectly just playable.
Yes, but the point is that because you need that extra stuff, it may well be why it isn't seeing the game to add to the cumulative play time.

THat's my thought, as it's far from uncommon.

I have to ask though - why is this so important? I mean I get it if you just like this, that's absolutely fine. But the fact that this system is problematic on Steam and has been for years means you can't rely on it.

Is it for some sort of review or something? Because if it is and you're bothered by those idiots who comment "oh you don't know what you're talking about - you've only played x hours" simlpy point this problem out.

I've got reviews I've posted with bugger all playtime because I played them on other platforms and say so.

But again, if it's just something you like and watch, fair enough.

I like to keep an eye on how many hours i play so i know after a certain many hours i wont play for awhile. Like 72 hours to many is not alot but to me it kinda is. I know i can write it down or take a picture but if it's not part of my daily routine i will forget to write it down. Just like when i tried to keep tabs on how many cigs i smoke a day sometimes when i'm doing something i'll forget to make a log of it.
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Date Posted: Nov 24, 2020 @ 1:48pm
Posts: 16