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On the whole, you did the right thing in checking your firewall, as logged time runs when your online only afaik.
There is one check you can do to see if it is something on your computer that is blocking or preventing this functioning - start Windows in safe mode WITH networking. Run Steam and see if it works properly and accrues the time.
If it does, then you can rest assured there's somthing on your system blocking this. What it is, becomes something you will have to try and work out.
If it doesn't, then report back.
Just a final heads up - don't rely on time played anyway because it can be hugely buggy. I have many games where I've played just a couple of minutes yet have hours played, and vice versa.
I have windows defender disabled via group policy. I use malwarebytes. I know how to surf the Web and don't go to a bunch of crazy sites.
I'll try and start a game in safe mode but since safe mode don't load all drivers I don't think it will run a game in safe mode but it's worth a try.
They only setting in steam I got turned off is for my friends list so I don't get signed in on it when I start steam client up.
I will try safe mode though.
Steam is online, only friends is offline. I don't use the browser to log into steam only the client.
The point is that this method runs a MINIMUM of bare features, and that means there is nothing wrong with Steam.
So it doesn't matter that it's a new install - SOMETHING your end is blocking it.
And you do realise Malwarebytes is an antimalweare and not an antivirus? Unless I'm missing something.
If you have that covered properly, fair enough, but if you think you don't need a real antivirus because you don't go anywhere dodgy, then that's a VERY foolish attitude because nobody is perfect. You can make mistakes and be fooled when you're distratced. These forums are perfect examples of epople doing just that every single day.
So yes, both make sure you have a proper antivirus, AND try to work out what is blokcing steam.
As it's a new install, you're in a neat and fortunate position. You don't have much to check through, so you can completely uninstall your firewall, and see what happens. And so on.
But jlastly to reiterate what others have said, game time DOES NOT accrue when you're offline. Doesn't matter if you start it in online then go to offline.
I never go offline in steam see no point in it. The only thing in off line mode is friends list and chat. But steam it self is in online mode always. If steam was in offline mode I wouldn't be able to write on the forums. I find it to much of a hassle to go online and offline in steam.
I disabled windows firewall via group policy will see if that is the problem.
Well I mentioned it just to explain how it works, or doesn't.
As for disabling Defender, be aware that sometimes disabling doesn't fix things as there can be legacy stuff going on that you CANNOT disable.
The point is even so, you can't rely on hours being correct in any case.
Or this: https://steamcommunity.com/app/22370/discussions/0/620713633855430847/#c617336568065626987
The problem with the second one is when you click play the launcher closes out no way to keep it open.
I just use the xlive.dll and the xlive.ini files. I don't install all that extra junk from games for windows live as it is pointless. Them 2 files make all gfwl games work. Not perfectly just playable.
THat's my thought, as it's far from uncommon.
I have to ask though - why is this so important? I mean I get it if you just like this, that's absolutely fine. But the fact that this system is problematic on Steam and has been for years means you can't rely on it.
Is it for some sort of review or something? Because if it is and you're bothered by those idiots who comment "oh you don't know what you're talking about - you've only played x hours" simlpy point this problem out.
I've got reviews I've posted with bugger all playtime because I played them on other platforms and say so.
But again, if it's just something you like and watch, fair enough.
I like to keep an eye on how many hours i play so i know after a certain many hours i wont play for awhile. Like 72 hours to many is not alot but to me it kinda is. I know i can write it down or take a picture but if it's not part of my daily routine i will forget to write it down. Just like when i tried to keep tabs on how many cigs i smoke a day sometimes when i'm doing something i'll forget to make a log of it.