Error Code: -130 Failed to load webpage (unknown error)

[Bunny Hop]

Can log into Steam Client, but can't connect to friends, can't load both the Community and Store tab (gives the error as is in the title of this post. Library also fails to load images of my games. Can't get my games running because Steam doesn't think it can connect to the internet.

I've tried everything on my Windows 7 PC!

A list of things I've tried:


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Set DNS via network adapter settings to Google's.
8.8.8.8
8.8.4.4

Run CMD (command prompt) and Run as administrator
type in: netsh winsock reset
press Enter on keyboard

Then restart PC


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To ensure you have the latest Steam client, Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete the files listed below:

- steam.dll
- ClientRegistry.blob

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Also my service provider is not the issue, as my wife via her PC via the same modem and provider doesn't have the problem, hence it is localized on the PC I use.


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Internet Properties -> Connections -> LAN Settings

Make sure that in Automatic Configuration the Automatically detect settings box stays UNCHECKED.

Try this
https://steamcommunity.com/discussions/forum/1/1520386297680874834/


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On the Steam shortcut > properties > add: "C:\Program Files (x86)\Steam\Steam.exe" -tcp


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https://windowsreport.com/steam-needs-to-be-online-to-update-windows-10/

Delete files from Steam directory

Go to Steam’s installation directory. By default, it should be C:\Program Files\Steam or C:\Program Files (x86)\Steam.

Delete all files except Steam.exe and Steamapps folder.

Restart your computer.

After your computer boots, go to Steam’s installation directory again and run Steam.exe.


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Press Windows Key + R and type regedit. Click OK or press Enter.

When Registry Editor opens, go to HKEY_CURRENT_USER\Software\Valve\Steam.
In the right pane click on Offline DWORD and set its Value Data to 0.
Close Registry editor, restart your computer and check if the problem is resolved.


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In order to complete this solution, you’ll need another computer with working version of Steam and a USB flash drive.

Go to the other computer and copy all files from Steam’s installation directory, except Steamapps folder, to USB flash drive.
Connect the USB flash drive to your computer and paste all the files to your Steam installation directory. When asked to overwrite files, click Yes.
Run Steam.exe to check if the issue is resolved.


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open port 80

From the Start menu, click Control Panel, click System and Security, and then click Windows Firewall. Control Panel is not configured for 'Category' view, you only need to select Windows Firewall.

Click Advanced Settings.
Click Inbound Rules.
Click New Rule in the Actions window.
Click Rule Type of Port.
Click Next.
On the Protocol and Ports page click TCP.
Select Specific Local Ports and type a value of 80.
Click Next.
On the Action page click Allow the connection.
Click Next.
On the Profile page click the appropriate options for your environment.
Click Next.
On the Name page enter a name like 'TCP on port 80'
Click Finish.
Restart the computer.


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- Also tried with VPN
- Also tried without firewall of both our modem and my PC
Nothing works

This happened to Steam on my PC some months ago, too. I was then able to solve it by using system restore and rolling back to a day before, when Steam did work.
I don't have this option now, because system restore has no date available except from today, I don't have a yesterday to roll back to.

I deinstalled Steam and reinstalled, but then it fails to open itself because it fails to update itself/find updates, because as far as Steam is concerned my PC is not connected to the internet.

The Steam I deinstalled again, and replaced the Steam folder with the one I copied from my wife's PC, but that didn't work either. I can login, finally, but I don't get access to anything but the library, all the other tabs like Community and Store give empty pages with the following line:

"Error Code: -130
Failed to load web page (unknown error)."

That same Steam Client from my wife's PC works on my wife's PC without a problem, connected to the same modem using the same provider.

- I did not install anything yesterday, nor did the PC had a crash or anything else changed.


Any ideas will be appreciated.

[Iceira]

Add Steam.exe to anti virus app exception rule . first to rule out that issue.

Have you turn off ipv6 that could be another issue, they did actual run out of ipv4 , so you can end up with closed network or pockets, not seen this my self only other mention it.

and you might should talk with ISP also , reset router to default nat .
and might use a diffrent friends laptop to ruleout own router and isp to narrow down its my pc issue only. ( this is faulty finding in a nutshell ) its not pretty but, you need to understand not funny with all the thing you did try to solve it , and if 4*8 dns dont work then you are already in trouble.

and not a joke get fresh eye on the case ,as we say, and let new person start from scrates, they do that IT-department not to point fingers on other but to recheck all again,

other tech have work on something over 3day and i was sent to change router and while he shutdown router i solve the case while talking to him. ( sure its stupid why other did not solve it , but that my point new eyes on it. ) we can all learn from that. check every thing again and you can see it while he do it , even i and my friend do that to ruleout or confirm odd bug/mistake.

[The Giving One]

Originally posted by Bunny Hop:

I can login, finally, but I don't get access to anything but the library, all the other tabs like Community and Store give empty pages with the following line:

"Error Code: -130
Failed to load web page (unknown error)."

Here is a forum search result that may help you as you can see what others did that had the error or a similar error :

https://steamcommunity.com/discussions/forum/search/?gidforum=882959061466924237&include_deleted=1&q=%22Error+Code%3A+-130+Failed+to+load+web+page+%28unknown+error%29.%22

Have a look through those, after you do check what the good Iceira suggested and posted above.

I doubt it is directly related to your issue, but Windows 7 is no longer supported by Microsoft, as there are no new updates for the OS.

You said you did some system restore actions lately, so you need to be sure all the drivers are also up to date in case those restore points undid any of those updates.

Specifically, the NIC (LAN)/wifi controller drivers in your PC, depending on hardware.

[Bunny Hop]

Thank you both for your effort, I appreciate it. Since I already tried the advised, and didn't find anything new I chose to give up for today. So I opened Google Chrome (I always use Mozilla Firefox) to re-download a game that also wasn't usable anylonger because it was made dependent on Steam Client. And I had to use Google Chrome to get on it's website because Firefox always has a problem loading it for some reason. The game also has a non-Steam dependent version. But the website didn't load, I got a proxy_connection_failed-error. Which shows it was a localized problem, as I thought.

I did some research, and found the answer below, which actually fixed the issue. I can open Steam again, it loads up both the Store and Community, again, and my library loads normally.

So if anyone else has tried everything, too.. try this below, but do make a backup of your regedit via the steps below.


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Source:
https://ugetfix.com/ask/how-to-fix-err_proxy_connection_failed-error/

Check Proxy Settings


Click Windows key, type Control Panel and click on the search results.
Select Network and Internet and go to Internet Options.
At the top of the window, select Connections tab.
Click LAN settings at the bottom of the window and check if the Proxy Server is unchecked (the third checkbox). If it is checked with a tick, remove it.



Check Proxy settings

Disable Proxy temporarily

Press Windows key + R, type regedit, and press Enter.
Before initiating changes on the Registry, we would recommend creating its backup. For that, expand the File tab and select Export.

Create registry backup

Now navigate to the HKEY_CURRENT_USER -> Software -> Microsoft -> Windows -> Current Version -> Internet settings path.
Delete the following values:
Proxy Override
Migrate Proxy
Proxy Enable
Proxy Server
Reboot the system.



Thank you

[Iceira]

dont forget old rollback solution to then it was working last time , but you will also change all other settings.

but its funny you have firefox issue , i had seen more chrome issue and mS explore issue or edge , again it depend if addware or other extension have scewed somehing up.

if this is a gamer pc. ( wipe system and reinstall OS to see if this is a OS issue , we are many that did that in the old days or feel free to sit and wait untill other have better idea's )

gamer pc, is c-drev with OS and D-drev with games installed ( dont forget save games at user data area )
gl with it.