living abroad due to work and need to change regions.

[Typhusp]

For the forseable future I will be bouncing back and forth between Argentina and Mexico. I put some money into my steamwallet and then deleted my CC info since I am going to mostly be playing out of internet cafes and dont want to risk any access to my CC, however steam is not letting me use my steamwallet to purchase games and the support link to contact steam in the "update store country" seems to be broken. Any suggestions would be appreciated.

[crunchyfrog]

The system was recently changed to stop people "region hopping" and getting cheap games.

How it works now is that you must change the store to where you reside AND use a payment option that is also registered in that country.

So, in your case, you're an exception - so really the ONLY option is to contact support.

[Typhusp]

Originally posted by crunchyfrog:

The system was recently changed to stop people "region hopping" and getting cheap games.

How it works now is that you must change the store to where you reside AND use a payment option that is also registered in that country.

So, in your case, you're an exception - so really the ONLY option is to contact support.

I see, is there a way to directly contact Steam support? the only "contact steam support" link I found takes me to a blank screen, just tried on browser and gives me "this page isn't working" error...

[cSg|mc-Hotsauce]

Originally posted by Typhusp:

For the forseable future I will be bouncing back and forth between Argentina and Mexico. I put some money into my steamwallet and then deleted my CC info since I am going to mostly be playing out of internet cafes and dont want to risk any access to my CC, however steam is not letting me use my steamwallet to purchase games and the support link to contact steam in the "update store country" seems to be broken. Any suggestions would be appreciated.

For you, read...

What if I spend time in more than one country?

You can update the store country each time you change locations as long as you use a payment method that matches your Steam country setting. Keep in mind that changing the store/Wallet country will be permanent and cannot be changed again until you move back to the other country.

If you frequently move between countries, we suggest choosing the country that is your primary residence.

https://support.steampowered.com/kb_article.php?ref=6627-QSNM-5276#multiple

[Typhusp]

Why is it impossible to find a way to actually contact steam support and interact with a human? Every link ive found has been broken, and no self help option has helped.... this is getting absurd.

[crunchyfrog]

Originally posted by Typhusp:

Why is it impossible to find a way to actually contact steam support and interact with a human? Every link ive found has been broken, and no self help option has helped.... this is getting absurd.

Because it's how Steam works. You go through support and read CAREFULLY what the step of the support system filters you through.

If you do it correctly, you will get to the point of making a support ticket. If you skip or don't read it properly you'll go round in circles.

I know it's frustrating, but that's just how it is. It's the ONLY way to contact them.

[Typhusp]

Originally posted by crunchyfrog:

Originally posted by Typhusp:

Because it's how Steam works. You go through support and read CAREFULLY what the step of the support system filters you through.

If you do it correctly, you will get to the point of making a support ticket. If you skip or don't read it properly you'll go round in circles.

I know it's frustrating, but that's just how it is. It's the ONLY way to contact them.

Thats fair, I just already put a decent amount in my steam wallet and I dont want to go buy a card or some other method down here and still get stuck unaable to purchase anything along with the innability to resolve the issue.