iDeal payment form submission not working from client

[Dissectus]

Steam client
Built: Aug 30 2020, at 14:01:34
Steam API: v020
Steam package versions: 1598823547

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When making a purchase from the Steam client and paying with iDeal (in The Netherlands), a popup window is opened with the iDeal payment form asking for login credentials.

After filling in the credentials and clinking the 'login' button, the button reacts and is greyed out, but nothing happens after that.

I first noticed this issue on 29 August 2020. The problem still persists two days later on 31 August.

Logging in to my Steam account on a web browser (Firefox) and making a purchase, including payment through iDeal, works just fine.

It seems there is a bug with the iDeal login form submission from within the Steam client.

Update:
For anyone interested, I filed a bug report ticket, which is here:
https://steamcommunity.com/groups/SteamClientBeta/discussions/0/2913220877916637646

Update, feb. 2022:
This issue seems to have been resolved.

[Elucidator]

iDEAL is een service die door banken wordt onderhouden. Wanneer je een aankoop maakt en iDEAL gebruikt wordt de afhandeling van de betaling op een speciale pagina van uw bank verricht.
Met andere woorden, u logt op het moment dat u het iDEAL scherm opent in bij uw bank.
https://availability.ideal.nl/
op deze pagina kunt u zien dat moneyou duidelijk problemen had met hun iDEAL betaal pagina.
Op dit moment zou het moeten werken.
Ik weet niet bij welke bank u zit, en dat is vertrouwelijke informatie volgens amerikaanse standaarden (dus niet plaatsen), maar wellicht kunt u met deze informatie er zelf achter komen wat er gaande was des tijds.

wijziging: als het om een software probleem gaat met de interne browser van de Steam Client word waarschijnlijk het advies een samenvatting te plaatsen op het Steam Client Beta bug report subforum.

[Satoru]

Does it happen in the steam beta client?

[Dissectus]

Thanks for taking the time to reply.
Alas, it didn't seem like an iDeal outage was the cause. Also, as mentioned, I was able to finish the purchase by using the web browser. So there wasn't anything wrong with iDeal itself.

I was only able to reproduce the issue by using the Steam client.
It seems the problem lies in the way the Steam client renders the iDeal payment form.

Anyway, this post seems to be more of a public service announcement, because I don't think Steam support actually reads this forum for bug reports.

[Dissectus]

Originally posted by Satoru:

Does it happen in the steam beta client?

No idea. I'll try and test it with my next purchase.
If anyone else has the beta client and makes payments through iDeal, let me know.

[Satoru]

just seems odd since the client is functiaonlly just a browser. you might want to try to clear you web cache in the steeam client

[Dissectus]

Originally posted by Elucidator:

wijziging: als het om een software probleem gaat met de interne browser van de Steam Client word waarschijnlijk het advies een samenvatting te plaatsen op het Steam Client Beta bug report subforum.

Thanks, I did just that.
Bug report ticket is here

[Dissectus]

Originally posted by Satoru:

just seems odd since the client is functiaonlly just a browser. you might want to try to clear you web cache in the steeam client

Thanks for the suggestion.
Tried that, but unfortunately it didn't work.

[Maartmaster]

I have the same problem, started around the same time and now, months later the problem still persists.
I have reported the problem a few times now, but nothing has happened yet...

[Cuflee]

Exactly the same issue here, seen it during the last sale, thought something was overheated at steam, but it is still there. Other web sites no issue at all, but paying with steam does not work.