cant buy anymore

[Hitrlce]

hello i have tried buying fallguys a few times. but every time i was to inpatience so i closed the venster every time. because when i put the ideal payment it let me fill in my info but not let me log in. so i closed it everytime after waiting for 30 seconds and nothing happening. i realize i should have been more patience but now when i try again it wont let me buy because i tried to much i guess. i just recovered steam again and im a dummy again so need some help please.

[Cathulhu]

There is no email for support. That's why.

[Hitrlce]

Publicado originalmente por Reanu Keeves:

You can quickly fix this by contacting the CS team trough their dedicated e-mail. I don't know why people here told you to wait an hour instead of giving exactly what you asked for. You can find their mail in the steam page. Good luck m8

its all fixed i found it yes thank you bro. an answer like yours would have been more helpfull

[crunchyfrog]

Publicado originalmente por Hitrlce:

Publicado originalmente por Cathulhu:

You could wait an hour and try again, or wait at least 3.5 hours for support to reply to your request:
https://store.steampowered.com/stats/support

Now, what is the better option?

i see both of them were not a option lol thanks for nothing

We can only tell you what is available. Don't moan at us. We're users just like you.

The problem here is that you were impatient by your own admission.

Online payments have a host of different security features built in, so too many attempts in a short period that fail WILL trigger automated lockouts.

Now here's the thing - contacting Valve would have done NOTHING because they cannot do anything to fix it. The banking system is something EVERY online vendor uses and they don't have any facility to change it or overrule anything. It simply doesn't work like that or people would easily be defrauding stuff.

So, in future, if you do get this issue again, all you can do is go and do something else and come back in at least an hour or so and try again. If it still happens, then the lockout is obviously longer, and you'll need to come back next day.

That's just how it is.