Reporting a scammer is not generating a support ticket

[DrongoTheBongo]

Hey guys,

I recently got scammed and had items for well over €200 stolen from my inventory (Please, save me the links to "no return policies") and reported the user. The trouble is that when I go to Support>View my Steam Support help requests, there is nothing there. I tried re-submitting the report, but nothing comes up even then. Is there something I'm not doing right?

[Baum]

Such reports are made via the user's profile. Nothing is supposed to show up in your steam support requests.

[cSg|mc-Hotsauce]

This is how you do it...

https://support.steampowered.com/kb_article.php?ref=1927-RTSV-6909

[The Giving One]

DrongoTheBongo님이 먼저 게시:

(Please, save me the links to "no return policies")

Trade Scam FAQ

https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

"Why won't Steam Support provide information on why an account was trade banned or locked?"

By limiting the provided data, Steam Support prevents malicious users from learning how to avoid getting caught in the future. Steam Support relies on several data points to arrive at a decision to ban or lock an account. Users intent on committing malicious activity, most often done to other users, are constantly trying to gain this data to use in future scams, fraud and hijackings.


https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#whynoinfo

[DrongoTheBongo]

"Great"...

Do you have any Idea on how long should I wait for a response (or if I will get one)?

[Baum]

DrongoTheBongo님이 먼저 게시:

"Great"...

Do you have any Idea on how long should I wait for a response (or if I will get one)?

You will be notified if the support decides to take actions based on the reports made. Other than that no notification.

[ReBoot]

DrongoTheBongo님이 먼저 게시:

"Great"...

Do you have any Idea on how long should I wait for a response (or if I will get one)?

You wont get a response. I know i dont and ive reported many scammers or porn profiles. Well, i got about two responses in my time on Steam, but it doesnt look like report responses are a thing.

[The Giving One]

You may get a message that says something like this, if any action is taken, of course. Note you looking like you gave your items away is exactly that.....looking as if you gave them away. Just saying........

"We've taken action on multiple profile reports you submitted
Profile reports that you've submitted have been reviewed and action has been taken against the users. Thank you for helping to make the Steam Community a better place.

Please visit our Community Rules and Guidelines Article for more information on how we moderate Steam."

[[L²] Kurdayetî]

Please do the following:

Go to the profile of the offending user
Click the 'More' drop-down located at the top right of the page
Choose 'Report Violation'
Select the violation (example, 'Attempted Trade Scam') and hit 'Submit Report'

If a user you've reported for scamming has had action taken on their account, you'll be notified with a message in Steam. Please note that reporting a Steam user via their profile does not create a Steam support help request.

Read the trade scam FAQ for more information:
https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

If you want to contact Steam support, please go here:
https://help.steampowered.com/en/