Is there any way i can see the ending number?

[Filce123]

So basically i needed to verify my epic games account and it asked me to tell the last 4 numbers of my first credit card, so basically my first prepaid credit card got lost, so i wanted to know the last 4 numbers because in some purchases it showed the last 2 numbers

,i get an automatic email saying this https://gyazo.com/70e930dd43b3f0ccccddb693c62db03d and they said it with no explanation no nothing, and when my account got vac-banned and stolen coz from csgo sites and that

i requested the email to be changed. So they asked me to give the credit card number from which i purchased things (this was before losing it) so i gave it to them and they accepted my email change and gave me the password to log in.

And now they are saying they can't provide information for no reason even while they know im the owner of the prepaid card. Can some one please help me?

[mimizukari]

Nobody can provide the info to you whether they think you're the owner or not.

[crunchyfrog]

I have no idea why you're asking about Epic Games account on here, as thjat's not something for these forums.

However, I would be prepared to take a punt and say it's YOUR responsibility to look after everything with your personal information and details.

They DON'T know you are the same person that previously knew the card data. As far as they're concenred, you could be a scammer unless it's demonstrated otherwise. That's kind of the point.

There is no way to tell you are remotely connected to the previous communication you had with them. That's why they need it, and sad to say, it's nothing they can do - it's YOUR responsibility. And ONLY YOU can know it - so how do you expect them to do anything anyway?

[Wolf Knight]

this is the Help and Tips forum for Steam, this is NOT the Epic Game Store help forum. if you need help with your Epic game account, talk to Epic games support.

[Filce123]

yeah the can answer with automated copy pasted rejection emails and you said so how do you expect them to do anything anyway, i just asked the last 4 ♥♥♥♥♥♥♥ numbers of my first credit card

[crunchyfrog]

Originally posted by Filce123:

yeah the can answer with automated copy pasted rejection emails and you said so how do you expect them to do anything anyway, i just asked the last 4 ♥♥♥♥♥♥♥ numbers of my first credit card

Which ONLY YOU can know. That's the point.It's YOUR personal data.

If they're using it to verify you are who you say you are, why on earth would they tell you anyway?

I can imagine that conversation...

"Hi, yeah, I'd like to get access to my account"

"Sure, we need to go through some security questions - what's the credit card you used to oroginate this account?"

"Erm, can you tell me the last 4 digits?"


You see the problem?

[Filce123]

wolf knight i just asked the last 4 numbers of my first credit card here because it's the only thing that still has the information,

[Filce123]

yeah sure i ONLY CAN know then the point is if i only can know why the didn't give it to me, nice logic

[Filce123]

well i remember the first 4 digits and the back digits

[crunchyfrog]

Originally posted by Filce123:

yeah sure i ONLY CAN know then the point is if i only can know why the didn't give it to me, nice logic

No, the logic error is yours.

ONLY you can know it, but they can check it. They can't give you the answer to the question that is THE POINT of the question - determining your identitiy.

The irony....

The point is there is NOTHING we can do. It's YOUR repsonsibility, and that's that.

[Filce123]

Originally posted by crunchyfrog:

Originally posted by Filce123:

yeah sure i ONLY CAN know then the point is if i only can know why the didn't give it to me, nice logic

No, the logic error is yours.

ONLY you can know it, but they can check it. They can't give you the answer to the question that is THE POINT of the question - determining your identitiy.

The irony....

The point is there is NOTHING we can do. It's YOUR repsonsibility, and that's that.

what the ♥♥♥♥ is they cant give you the answer to the question that is the point of the question determining your identity and the irony what the ♥♥♥♥ is is this

[Wolf Knight]

Originally posted by Filce123:

Originally posted by crunchyfrog:

No, the logic error is yours.

ONLY you can know it, but they can check it. They can't give you the answer to the question that is THE POINT of the question - determining your identitiy.

The irony....

The point is there is NOTHING we can do. It's YOUR repsonsibility, and that's that.

what the ♥♥♥♥ is they cant give you the answer to the question that is the point of the question determining your identity and the irony what the ♥♥♥♥ is is this

the point is YOU are the one that has to answer the question, not Steam Support. They are the ones that ask YOU the question, not you asking them. its called security, you dont give people information that can be used to claim an account. If Steam gave you that information, they could be in major legal trouble. credit card and account information is not the kind of information they can nor will give anyone without a court order.

for all they know, you are not the account owner and you are trying to get the information you need to steal an account.

[Filce123]

what a joke of a service, they can check the ip's and what are you going to say now a scammer with a remote access trying to get a credit card info trought steam?

[Filce123]

Originally posted by Wolf Knight:

Originally posted by Filce123:

what the ♥♥♥♥ is they cant give you the answer to the question that is the point of the question determining your identity and the irony what the ♥♥♥♥ is is this

the point is YOU are the one that has to answer the question, not Steam Support. They are the ones that ask YOU the question, not you asking them. its called security, you dont give people information that can be used to claim an account.

for all they know, you are not the account owner and you are trying to get the information you need to steal an account.

so tell me this you're telling me they think im not the owner without explanation why i can show months of me logging into the account, WHILE ME trying to get info of 4 digits in a PREPAID visa card to steal an account that doesn't have that credit card

[Muppet among Puppets]

If i had to use the 4 digits before already, i surely would have kept it.
You knew if first hand.

Now try to remember back when that happened. Exclude numbers as first step. This could help.


I would not want that a company hands out informations on request. It might be just 2 numbers..... And next month something else.
That is social engineering.

A woman tested it in a video. A baby crying on tape record. She asking phone company support "in hurry" ...... sorry my baby....... The plan was to just extract the email address for the cell phone account of the guy sitting right in front of her witnessing it unfold..
And a few moments later she also got the whole account, and the password changed.
By the support.

[crunchyfrog]

Originally posted by Filce123:

what a joke of a service, they can check the ip's and what are you going to say now a scammer with a remote access trying to get a credit card info trought steam?

IPs are NOT reliable, let alone if they have such data ato be able to check.

You cannot get past the simple fact that it is YOUR responsibility to look after your data. This is why they ask this question - it's security that can't be faked, unlike an IP address, which can NEVER be personally identifiable.

I'm sorry, but you are quite wrong here, and the world is not going to change to bend around you. This is part of the terms you AGREED to, like it or not.

As I pointed out before, them asking the question is so they can CHECK it collates with their data. If they tell you the answer, it makes the check redundant. And what would be the point in that? A scammer could ask the same, and get access to your account.

That's the point. Why on earth is this so difficult to grasp? It's the same with banking or tax or any other authority you will ever speak to, so I suggest you learn this basic rule because the world isn't going to change because you don't like it.