Steam says my game is uninstalled except it IS installed.

[Light]

Help please.

[Cathulhu]

Help yourself: https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998&l=

[Axø]

First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998

[Light]

Originally posted by Λxøec:

First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

I can't do that. Since the game is uninstalled, the option to verify game files is greyed out.

Originally posted by Λxøec:

second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998

I tried that and it did nothing.

[crunchyfrog]

If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.

[Light]

Originally posted by crunchyfrog:

If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.

I'm using a hard drive why?

[crunchyfrog]

Originally posted by Light:

Originally posted by crunchyfrog:

If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.

I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?

[Light]

Originally posted by crunchyfrog:

Originally posted by Light:

I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?

I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.

[crunchyfrog]

Originally posted by Light:

Originally posted by crunchyfrog:

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?

I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.

Well, that's why you're going to get problems like this because you need to focus on ficing the issue.

Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.

[Light]

Originally posted by crunchyfrog:

Originally posted by Light:

I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.

Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.

It says I can't remove Steam library unless they're empty.

[crunchyfrog]

Originally posted by Light:

Originally posted by crunchyfrog:

Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.

It says I can't remove Steam library unless they're empty.

Don't remove your Steam library. That's not what I said. I'll say this one last time - please go back and read what I wrote. I detailed exactly what to do, and I didn't just type that out for fun.

I'm trying to help you, but if you won't read what I've written there's no point in contiuing. So please, look again.

[Light]

Originally posted by crunchyfrog:

If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

This? I tried that already.

[crunchyfrog]

Originally posted by Light:

Originally posted by crunchyfrog:

If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.

[Light]

Originally posted by crunchyfrog:

Originally posted by Light:

This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.

Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.

[crunchyfrog]

Originally posted by Light:

Originally posted by crunchyfrog:

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.

Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.

And that's EXACTLY why I said to read it CAREFULLY.

So please, go back, read it carefully, and run through exactly what happens step by step.

Last chance.