Access Denied from steam

[Mesmerized]

Access Denied

You don't have permission to access "http://store.steampowered.com/" on this server

Reference #18.149e6176.1595238486

This keeps showing when I try to open steam in my browsers, and then the same things happened when I tried to open steam on my mobile device, can anyone help me with this?

[crunchyfrog]

Question - is it EVERY time, or not always?

Reason being that if it's not always, then it's likely to be either an issue with your internet or a local server issue. It sometimes crops up when there's congestion, so it might well be that a server in your region is a bit twitchy.

Whereabouts are you located?

[Mesmerized]

I'm from indonesia, i think this problem already happen more than 24 hours, i was thinking the server was down then when i ask my friend, all of them is able to use steam,i'm using a vpn from my mobile device rn, And about your question. Its always like this since yesterday

[Snapjak]

The VPN is probably the problem.

If that's what you're using to access the store that is.

[Mesmerized]

I already search some troubleshoot on other forums but all i can found is clear my cache and cookies data and its still doesn't work

[Mesmerized]

Actually i can't access any sites from steam without vpn, does its mean my original ip got blocked?

[Supafly]

I get that occasional for various sites when using my VPN. Usually disconnecting and reconnecting so it's using a different server solves the issue.

[crunchyfrog]

Originally posted by Nanodesu, Son:

Actually i can't access any sites from steam without vpn, does its mean my original ip got blocked?

Likely. Isn't Indonesia largely muslim? As that might well be blocked if it's the case.

And DO NOT use a VPN. I know you're stuck, but VPNs are against the Steam Subscribber Agreement - it's a great way to have your account frozen.

But again, if others can use Steam fine, then I doubt your IP has got blocked as it doesn't work like that, frankly. It's probably as I said - a local server being twitchy.

[Mesmerized]

Is there any way i can fix it?, I was using vpn for csgo but that was long ago like december 2019 when indonesian internet hit the worst state, and i'm still able to use my steam normally until this problem happen like in saturday i guess

[crunchyfrog]

Originally posted by Nanodesu, Son:

Is there any way i can fix it?, I was using vpn for csgo but that was long ago like december 2019 when indonesian internet hit the worst state, and i'm still able to use my steam normally until this problem happen like in saturday i guess

Well, the first thing to do is check EVERYTHING your end. Cables, router and everything up to the point you connect to the outside world. You should make sure to cold boot your router, make sure it's away from other electrical stuff. Check your cables are good and the plugs and sockets involved are good too.

Do a speed test without any other processes running to see if this is a Steam issue or if it IS your internet speed on the whole.

If it is the latter, then you can contact your ISP and ask what's up and tell them you've checked everything your end.

And it doesn't matter that your only way to access is via VPN. It is STILL against the terms you agreed to, so you need to realise that.

[Mesmerized]

I'll give it a try, i'll give some info if it's work, thanks for your advice

[Dr.Shadowds 🐉]

- Clear cache, and cookies.
- Ensure that your firewall, or etc isn't blocking Steam.
- If connecting to a private DNS, or VPN, use another service that public like cloud flare, or etc for DNS, or for VPN use a better servicer that isn't blocking Steam.

Please note when buying things on Steam, they will not like it if you're using VPN, proxy, etc to spoof location when buying things on Steam, as people has been using this method to region hop to try to get games cheaper. Section 3.A
https://store.steampowered.com/subscriber_agreement/#3

You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

[max]

your ip address made many requests on the steam server and so it was blocked

it usually takes 2 - 3 days for your ip address to be unblocked

but you can try to restart your router...

[Dr.Shadowds 🐉]

Originally posted by Maxwell:

your ip address made many requests on the steam server and so it was blocked

it usually takes 2 - 3 days for your ip address to be unblocked

but you can try to restart your router...

:policehat:

This is a very likely case TBH, as the more people flooding it from same IP can be a problem.

[Mesmerized]

it's fixed guys, i restarted my router and now it's work, thank you so much for helping me, so much love from me

[Supafly]

Originally posted by Dr.Shadowds 🐉:

Originally posted by Maxwell:

your ip address made many requests on the steam server and so it was blocked

it usually takes 2 - 3 days for your ip address to be unblocked

but you can try to restart your router...

:policehat:

This is a very likely case TBH, as the more people flooding it from same IP can be a problem.

Yup makes sense as VPN servers will have 100's if not 1,000's of user going through them at any time. Only takes a fraction of them trying to access Steam for the IP to get flagged and blocked.

Their are some sites I have issues accessing occasionally or can access but need to do a Recaptcha to prove I'm not a BOT. Solution is to disconnect and reconnect. Sometimes takes a few attempts.