douglas Jun 25, 2017 @ 9:58am
Steam downloads stuck on "0 bytes / 0 bytes" (mac)
So basically I've been having this problem for a couple of weeks now. Whenever I try to download a game, it initially gets stuck on "preparing ____ files for install." Then after that times out, the download gets stuck on 0 bytes out of 0 bytes. Here is a list of things I have tried:

  • Restarting my computer
  • Changing the download region
  • Clearing the download cache
  • Reinstalling steam

I've tried for many hours researching this topic and I can't find anything that works. Any help is much appreciated.
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Showing 1-5 of 5 comments
robertuky Jul 16, 2017 @ 3:37pm 
Have you found a solution?
The Giving One Jul 16, 2017 @ 3:40pm 
Originally posted by robertuky:
Have you found a solution?
OP here has a Mac. Assuming you do also since you posted here, there is a forum for Mac users.

Steam for Mac

http://steamcommunity.com/discussions/forum/2/
TheUnknown Jul 16, 2017 @ 3:47pm 
Same here, When i use enternet connection i download 0 kb to 500 and back to 0, Idk why and when i use wifi connection i download at 500 kb to 1 mb. Wtf? And my internet is comcast, I get 80 mb download speed. Wth is wrong with steam download servers?
くろえ秋宮 Jul 16, 2017 @ 10:53pm 
Lit my peak is 72MBps but it drops to 0bps in 1sec and gets stuck, I tried everything and nothing :/
kodiak Jul 1, 2018 @ 4:28am 
my internet is 22Mbps but the same happens im really tired of it
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Date Posted: Jun 25, 2017 @ 9:58am
Posts: 5