I lost all my saved progress on a game because of game sharing with Family mode

[Morocco]

I shared games with annother account (DingoWimbo) using Family mode. Yesterday I tried to play Hollow Knight with my account in the other computer and when I logged in Steam a window popped up. It said I had to choose between cloud saving or computer saving and my friend chose without thinking about it (i think he chose cloud saving) and now when I open Hollow Knight in my account (even in my computer) I have his files and not mine. I thought that we maybe somehow traded accounts or something but no, he also has his own files. So basically I lost my progress (i hope I can have it again) and I'm scared it might happen in other games he shared with me. Is there a way to fix this?

[ReBoot]

"Family mode" isn't the reason. The raeson is you both sharing an account. An OS account, that is.

Separate your games with your Steam AND OS accounts. That will solve the situation.

[Morocco]

Sorry but what do you mean with an "OS" account?

[ReBoot]

Originally posted by tatooo:

Sorry but what do you mean with an "OS" account?

Every operating system of the last decate got an own account management.

Here's what happened: you both played the game on the same account. Be it via "family mode" as you call it, or bought it both, doesn't matter. The game has put it's saves into the account folder of the OS account you're both using, so your saves got mixed up.

Sharing OS accounts is a bad idea anyway. You're giving the other person access to all your data, you're also giving them the possibility to install malware for you.

If it's your computer, change your password and give them an own non-administrative account. If it's not your computer, ask the owner to create an account for you.

[Morocco]

Ok but is there a way to get my files back?

[ReBoot]

Originally posted by tatooo:

Ok but is there a way to get my files back?

Unless you or your friend have a backup, no way I know of. While you can download your Steam cloud data from the support page, but I'm pretty sure there's no previous versions there. Some games save in the Documents folder which may, depending on your settings, be backed up by OneDrive.

[StickyPawz]

Originally posted by tatooo:

Ok but is there a way to get my files back?

The files that have been overwritten? Nope.

[Morocco]

A guy on Discord helped me but yeah he told me I can't get them back.

[crunchyfrog]

For the future, do as Reboot rightly tells you but also there's another VITAL piece of software any gamer should use - GameSaveManager.

It easily amalgamates your game saves wherever they are on your PC and makes it easy for you to back them up in one fell swoop.

I do this every couple of days, and save what I've played to a thumbdrive.

I then takes that thumbdrive at the end of the week and chuck the data onto another drive with ALL my save data backups on.

That way, if anything goes tits up in future, the most I lose is a few hours over a couple of days.


It'll save your bacon, trust me.

[Morocco]

Thank you

[ReBoot]

Originally posted by crunchyfrog:

For the future, do as Reboot rightly tells you but also there's another VITAL piece of software any gamer should use - GameSaveManager.

It easily amalgamates your game saves wherever they are on your PC and makes it easy for you to back them up in one fell swoop.

I do this every couple of days, and save what I've played to a thumbdrive.

I then takes that thumbdrive at the end of the week and chuck the data onto another drive with ALL my save data backups on.

That way, if anything goes tits up in future, the most I lose is a few hours over a couple of days.


It'll save your bacon, trust me.

... or just ANY backup solution. Be it One Drive, the built-in one or something else, ANY backup solution would do.

[crunchyfrog]

Originally posted by ReBoot:

Originally posted by crunchyfrog:

For the future, do as Reboot rightly tells you but also there's another VITAL piece of software any gamer should use - GameSaveManager.

It easily amalgamates your game saves wherever they are on your PC and makes it easy for you to back them up in one fell swoop.

I do this every couple of days, and save what I've played to a thumbdrive.

I then takes that thumbdrive at the end of the week and chuck the data onto another drive with ALL my save data backups on.

That way, if anything goes tits up in future, the most I lose is a few hours over a couple of days.


It'll save your bacon, trust me.

... or just ANY backup solution. Be it One Drive, the built-in one or something else, ANY backup solution would do.

Oh true, very true.

I just always recommedn GameSaveManager because I'm a lazy sod and if I find it easy, then I think it might prove valuable to other similarly lazy buggers :)