This topic has been locked
Direct contact with valve
Since talking here is impossible with mods, i would like to talk/write to someone from valve directly.

I mean, the steam support doesn't really lead to anything criticising developer-politics

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Showing 1-15 of 33 comments
kitt Jun 4, 2020 @ 1:49pm 
and you think that the Support is not VALVE?
Wolf Knight Jun 4, 2020 @ 1:50pm 
steam support only handles account and billing issues.

what is the issue you need help with?
Bee🐝 Jun 4, 2020 @ 1:53pm 
I'm pretty sure we went through this before, there's no way to get in contact with Steam.

Rather than trying to contact Valve - try using Twitter, Facebook, Tik Tok or write a blog.

Originally posted by Wolf Knight:
steam support only handles account and billing issues.

what is the issue you need help with?

Don't bother, they've made threads on this before which were already locked. They're upset because HiInterland supports BLM.
Last edited by Bee🐝; Jun 4, 2020 @ 1:56pm
Jack Schitt Jun 4, 2020 @ 2:04pm 
The only way to contact Valve is through the official Steam support system. Steam is Valve. It may take some trial and error digging through the automated stuff but you can eventually get to an area of the help section that allows you to type a message to describe the issue you're having with your account, a Valve Game or other product, or a Steam related financial transaction.

Valve does not have a technical support phone number and they aren't able to provide technical support for a game title that is not their own. You have to contact the game's developer.

If you're purpose for wanting to contact Valve is to criticize them in some way - forget it. All that's going to do is waste your time. Valve is unlikely to respond to it, they probably won't even read all that you type once they realize it's just some user voicing their opinion. Valve does not care what one persons opinion is, they really don't care what the entire community's opinion is even when a large majority of us agree and have the same opinion on a specific subject or something they've done.

If that's your purpose my suggestion is not to waste your time. Even if you do get through the help system to type at them they're just going to ignore it.
If you have an issue with your account or a valve game or product, do find your way through the help system to contact them. They always do their best to resolve issues a user may be having with one of their products.
--<[ Blei ]>-- Jun 4, 2020 @ 2:08pm 
Originally posted by Jack Schitt:
If you're purpose for wanting to contact Valve is to criticize them in some way

at least i have to try.

just a reminder that i am an actual fan of valve and steam and that's why i want to suggest them, not because "uh you suck dudes"

thanks btw, you've been more helpful than the trigger-happy mods.

The Giving One Jun 4, 2020 @ 2:11pm 
There is a suggestions and ideas forum here for suggestions :

https://steamcommunity.com/discussions/forum/10/

However, I strongly recommend that you don't post a thread complaining about anything concerning moderation. You can reply to the moderation message, if you have one, and if you wish to discuss anything with mods.
Jack Schitt Jun 4, 2020 @ 2:11pm 
Feel free to waste your time. LOL
Really, they're going to ignore it. They most likely won't respond at all.
--<[ Blei ]>-- Jun 4, 2020 @ 2:12pm 
Originally posted by The Giving One:
There is a suggestions and ideas forum here for suggestions :

https://steamcommunity.com/discussions/forum/10/

tried and insta closed.

great mods here...
The Giving One Jun 4, 2020 @ 2:12pm 
You were also told here to use the support system if you wish :

https://steamcommunity.com/discussions/forum/10/2299597907721070052/#c2299597907721122319
Jack Schitt Jun 4, 2020 @ 2:14pm 
Originally posted by --< Blei >--:

tried and insta closed.

See? Stop wasting your time. Let it be. And most of all don't let it frustrate you.
Move on....play a game and enjoy it.
--<[ Blei ]>-- Jun 4, 2020 @ 2:14pm 
Originally posted by The Giving One:
You were also told here to use the support system if you wish :

https://steamcommunity.com/discussions/forum/10/2299597907721070052/#c2299597907721122319

i don't care about the ban.

i care about valves stance that developers can release political statements like they want to and users aren't even allowed to criticise them
The Giving One Jun 4, 2020 @ 2:14pm 
Don't confuse game forum mods with Steam forum mods, please.

Game forum mods are chosen by the game developers.

Steam forum mods are chosen by Valve. They are not always one in the same, so please don't confuse them that way, if applicable.

It's not quite that simple.
--<[ Blei ]>-- Jun 4, 2020 @ 2:17pm 
Originally posted by The Giving One:
Don't confuse game forum mods with Steam forum mods, please.

Game forum mods are chosen by the game developers.

Steam forum mods are chosen by Valve. They are not always one in the same, so please don't confuse them that way, if applicable.

It's not quite that simple.

i thought so.

still, seems the mods doesn't represent valve in this kind of "problem" enough
The Giving One Jun 4, 2020 @ 2:17pm 
Originally posted by --< Blei >--:

tried and insta closed.

great mods here...
Because your thread there had nothing to do with suggestions for Steam. Again, if you get banned in a game forum, that is between you and the mods of THAT forum, or the developers.

Valve lets game forums be ran by the developers pretty much any way they want. They can ban you for just about anything, but usually these are covered in the rules of the forum there in that game's forum.
Last edited by The Giving One; Jun 4, 2020 @ 2:18pm
Jack Schitt Jun 4, 2020 @ 2:22pm 
Originally posted by --< Blei >--:
Originally posted by The Giving One:
You were also told here to use the support system if you wish :

https://steamcommunity.com/discussions/forum/10/2299597907721070052/#c2299597907721122319

i don't care about the ban.

i care about valves stance that developers can release political statements like they want to and users aren't even allowed to criticise them

Your purpose is ridiculous. Have you considered how much of a mess it would be if Steam did allow all of it's how-ever-many millions of users message and argue a subject like politics with developers? That is why it is a forum rule to not discuss politics.

https://support.steampowered.com/kb_article.php?ref=4045-USHJ-3810
Do not post any content on Steam containing the following: Religious, political, and other “prone to huge arguments” threads.

Those are forum rules. Not Developer Store Page rules. There may be a way to report a developer? That would be your only avenue.

Otherwise, as I've said, you're wasting your time.
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Date Posted: Jun 4, 2020 @ 1:46pm
Posts: 33