UBISOFT : Steam binding games to old ubisoft account

[Achmed The Dead Terrorist]

I have played Far Cry 5 for over 100 hours and 8 weeks ago I started the game and Ubisoft wanted to bind the game to an old ubisoft account from years ago. This gives me an error message that it is unable tp authenticate ownership.
Even if I am logged into my new ubisoft account which has same email as my steam account.
Ubisoft support are no help at all asking for proof of purchase and a new tech asks for it again after I have provided it. The same thing is happenening with Far Cry 3 even though I haven't played it yet.

[crunchyfrog]

So what did this last support member say after they'd asked for evidence again and you'd already provided it? Did you offer it up again? What did they say?

[Dr.Shadowds 🐉]

This is why having multiple accounts can be a chore, and something juggle to just remember which account you're using.

I suggest stick to one account, instead of making multiple accounts.


Also why didn't you just change email on your old account, instead of making a new account?

https://support.ubisoft.com/en-US/Faqs/000026736/Changing-the-email-on-your-Ubisoft-account#:~:text=To%20change%20the%20email%20address%20currently%20associated%20with%20your%20Ubisoft%20account%3A&text=Head%20to%20the%20Account%20Information,in%20the%20Private%20information%20section.&text=Select%20Change%20next%20to%20your%20email%20address

[Achmed The Dead Terrorist]

Couldn't recover password as changed ISP

[Dr.Shadowds 🐉]

Първоначално публикувано от Achmed The Dead Terrorist:

Couldn't recover password as changed ISP

What does changing ISP have anything to do with this?

Are you using ISP email service? If so that something you shouldn't have been using, should have been using much better service that are literally free, such as Gmail, outlook, or etc...

What you have to do is provide them proof that your the owner of the account, if all you did was claim/redeem free games, provide them game keys that you used with them in the past if you ever redeem games on your Uplay account using keys. If you never did such of thing, you're going to have to ask them what other ways you can do, as you're going to have to keep trying to work with them. If you have a phone number account, maybe ask if that can be used for verification.