󠀡󠀡 Apr 12, 2020 @ 1:07pm
I can't trade, Help me please!!!!
I have been trying to trade from the website skinclub, and this is what It says.
Trading is prohibited.
Your account has been blocked for trading. You do not have Mobile Steam Guard connected or another restriction is in effect. Trading restrictions

Can somebody Help me please ?:winter2019tiredyul:
Last edited by 󠀡󠀡; Apr 12, 2020 @ 1:15pm
< >
Showing 1-15 of 17 comments
GoldenGaming85 Apr 12, 2020 @ 1:08pm 
Why did you gone to that website in the first place? Don't trust random sites, they might be a scam or people that tries to steal your account.
Brimzel Apr 12, 2020 @ 1:11pm 
Not sure what that site is, can't even find with a quick google search.

The problem is certainly that you don't have the Authenticator, but I would advice staying away from such... fishy sites. Otherwise we might need to help you troubleshoot your phished account.
The Giving One Apr 12, 2020 @ 1:13pm 
We can help with trading restrictions that are related to Steam trading :

https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932

but if you have some restriction on some other site, that has nothing to do with Steam. So maybe you can ask over there at that site.
󠀡󠀡 Apr 12, 2020 @ 1:13pm 
Originally posted by ☭Red Order⭐:
Why did you gone to that website in the first place? Don't trust random sites, they might be a scam or people that tries to steal your account.
It's not, skinclub is an famous website of trading.
Last edited by 󠀡󠀡; Apr 12, 2020 @ 1:15pm
The Giving One Apr 12, 2020 @ 1:14pm 
Originally posted by 👉👌:
It's not, skincloud is an famous website of trading.
Then they can surely explain what the restriction is over there.
rawWwRrr Apr 12, 2020 @ 1:14pm 
Originally posted by 👉👌:
Originally posted by ☭Red Order⭐:
Why did you gone to that website in the first place? Don't trust random sites, they might be a scam or people that tries to steal your account.
It's not, skincloud is an famous website of trading.
doubtful

dont use 3rd party websites
Wolf Knight Apr 12, 2020 @ 1:15pm 
all 3rd party sites are USE AT OWN RISK. if anything happens, you are on your own. support will not return stolen/scammed items.

if you need help using a 3rd party site, talk to that sites support. that sites support is not on the steam forums
The Giving One Apr 12, 2020 @ 1:15pm 
If you enter your mobile auth. codes on that site, and log into it, it is with almost certainty that your account will then be in danger of getting phised.

We see that here daily.
Last edited by The Giving One; Apr 12, 2020 @ 1:19pm
J4MESOX4D Apr 12, 2020 @ 1:16pm 
Take it up with the site in question. If you can trade fine on Steam then the site is clearly up to something. Many of these relay fake messages in an attempt to bait the user into doing something that reveals or captures their credentials. Don't fall for it.
Brimzel Apr 12, 2020 @ 1:17pm 
I have seen a mix of "legit" and "not legit" claims about that site. Use at your own risk.
Dr.Shadowds 🐉 Apr 12, 2020 @ 1:18pm 
Originally posted by 👉👌:
I have been trying to trade from the website skincloud, and this is what It says.
Trading is prohibited.
Your account has been blocked for trading. You do not have Mobile Steam Guard connected or another restriction is in effect. Trading restrictions

Can somebody Help me please ?:winter2019tiredyul:
1. That site has nothing to do with Steam at all, as they do not work for, nor do they work with Steam at all. You need to contact that site, and take it up with them, no one here in the community can help you, not even Steam support as they have nothing to do with that 3rd party site.

2. Steam support will not return your items, all trades are final.
https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

3. I suggest if you don't want to end up losing items, or account you stop going to those sites. I assume you login from their site using your Steam login info, if so, which I have to assume, since it's the most common cases, follow the steps below to protect your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Here some facts.
- Support will never contact you, you contact support by TICKET ONLY. Support does not use chat, does not use forum, does not use anything outside of Steam, only by Steam ticket system.

- Anyone claiming to say "accidentally reported you" "blah blah blah" wants you to add someone to give items, account info, or even money, then it's a scam, and need to report both of them, as well block both of them afterwards. This scam has been around for years, it's nothing new, and people keep falling for the dumbest things.
Last edited by Dr.Shadowds 🐉; Apr 12, 2020 @ 1:26pm
The Giving One Apr 12, 2020 @ 1:21pm 
Originally posted by 👉👌:

Can somebody Help me please ?:winter2019tiredyul:
Sorry to keep pushing the issue, but it is rare to get the chance to try to stop someone before they put their account at risk.

The irony here is, that we are actually trying to help you more than you seem to even realize right now.
Last edited by The Giving One; Apr 12, 2020 @ 1:22pm
Brimzel Apr 12, 2020 @ 1:27pm 
Look... it's a gambling site from what I'm understanding, which means those things are almost surely rigged. Also, bitdefender blocks me from entering it.

It's not worth it, just do it the normal way or buy stuff from the community market.
󠀡󠀡 Apr 15, 2020 @ 9:47pm 
Originally posted by Honeypot Trap:
Look... it's a gambling site from what I'm understanding, which means those things are almost surely rigged. Also, bitdefender blocks me from entering it.

It's not worth it, just do it the normal way or buy stuff from the community market.


Originally posted by The Giving One:
Originally posted by 👉👌:

Can somebody Help me please ?:winter2019tiredyul:
Sorry to keep pushing the issue, but it is rare to get the chance to try to stop someone before they put their account at risk.

The irony here is, that we are actually trying to help you more than you seem to even realize right now.


Originally posted by Dr.Shadowds 🐉:
Originally posted by 👉👌:
I have been trying to trade from the website skincloud, and this is what It says.
Trading is prohibited.
Your account has been blocked for trading. You do not have Mobile Steam Guard connected or another restriction is in effect. Trading restrictions

Can somebody Help me please ?:winter2019tiredyul:
1. That site has nothing to do with Steam at all, as they do not work for, nor do they work with Steam at all. You need to contact that site, and take it up with them, no one here in the community can help you, not even Steam support as they have nothing to do with that 3rd party site.

2. Steam support will not return your items, all trades are final.
https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433

3. I suggest if you don't want to end up losing items, or account you stop going to those sites. I assume you login from their site using your Steam login info, if so, which I have to assume, since it's the most common cases, follow the steps below to protect your account.

Follow these steps to secure your account, don't skip any.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others.
- Logging in on phishing sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

Here some facts.
- Support will never contact you, you contact support by TICKET ONLY. Support does not use chat, does not use forum, does not use anything outside of Steam, only by Steam ticket system.

- Anyone claiming to say "accidentally reported you" "blah blah blah" wants you to add someone to give items, account info, or even money, then it's a scam, and need to report both of them, as well block both of them afterwards. This scam has been around for years, it's nothing new, and people keep falling for the dumbest things.
Actually i fix the issue, so thanks.
76561198979901042 Apr 15, 2020 @ 9:52pm 
add steam wallet?
< >
Showing 1-15 of 17 comments
Per page: 1530 50

Date Posted: Apr 12, 2020 @ 1:07pm
Posts: 17