The payment processor has reported an authorization failure. Please select a different payment method.

[Sylthros]

Been having this problem all day. Was able to make one purchase 12 hours ago, but throughout the day I have been getting this message, and thus having failed transactions due to this. I don't know if this has to do with steam servers or not, but I know I have enough money to waste. I just want to buy some dlc and a couple other games. Why doesn't steam want my money?

[mimizukari]

select a different payment method

[Sylthros]

Originally posted by Kurumi Tokisaki:

select a different payment method

Kinda hard to do anything like that when I only got one method as of right now. I mean it worked earlier.

[nullable]

The error message suggests your bank is not authorizing the charge. That would be where I'd start.

[crunchyfrog]

Yup, as Brockenstein points out, this is a card provider/bank side message.

If it were payment failure of any kind (except lack of funds) it would likely be the generic "there has been some sort of problem".

You need to speak with your bank or card provider and see if they've enabled a block on payments to Steam. It's not unheard of, due to scammers and so on.

They may have seen "oh, someone's made a payment to Steam, we'd best lock that to prevent future issues".

Even if it's not the case, it's something the bank need to clear up, because authorization ONLY comes from their end.

[CriOmass]

i have deposit 10 euro on my account but i dont get it on steam

[crunchyfrog]

Originally posted by Nass:

i have deposit 10 euro on my account but i dont get it on steam

Then please make your own thread and detail the exact issue, and don't hijack other's threads

[Forshen]

Nass, i have the same problem. I contacted steam 2 hours+ ago. Waiting for a response now.

[crunchyfrog]

Originally posted by ItzForshen:

Nass, i have the same problem. I contacted steam 2 hours+ ago. Waiting for a response now.

You should be expecting a response upwards of a few days, for the reasons they've posted about.

[shakeyourbunny]

On my last purchase I was not able to pay with PayPal, though on Fanatical there was zero issue paying with this method...

[crunchyfrog]

Originally posted by shakeyourbunny:

On my last purchase I was not able to pay with PayPal, though on Fanatical there was zero issue paying with this method...

Which demonstrates nothing.

They're going to be FAR less busy than Steam. You have to remember everybody is at home at the moment, and services like STeam and Netflix will be hit HARD.

Indie games sites like Fanatical won't.

[DeAThStRoKE]

It showed me authorization failure but I got charged 🥺 still the games aren't showing in my library

[cSg|mc-Hotsauce]

Originally posted by DeAThStRoKE:

It showed me authorization failure but I got charged 🥺 still the games aren't showing in my library

Did the transaction fail?

If yes, the funds haven't been used and are only on a temporary hold which will be released back to you in a few days.

[Nokky07]

Originally posted by mimizukari:

select a different payment method

I would but it took my money twice when attempting again. Their pending transaction so will it be refunded?

[cSg|mc-Hotsauce]

Originally posted by Nokky07:

Originally posted by mimizukari:

select a different payment method

I would but it took my money twice when attempting again. Their pending transaction so will it be refunded?

The funds haven't been used and are only on a temporary hold which will be released back to you in a few days, depending on your bank.

[Nokky07]

Hi I need help when purchasing it said it failed but still took the money out of my account. I've have done this twice and the same thing happens. Will this transaction be refunded as their pending?