Arkonman May 25, 2020 @ 11:31am
UBISOFTS' STUPİD GOOGLE AUTHENTİCATOR
So I downloaded some ubisoft games and I need to log in to the ubisoft in order to play thoose games. But thanks to that stupid fu***g s**t google authenticator I cannot even log in to my own account. I would like to make a complain file on ubisoft. If you have any solutions or suggestions please I would be really pleased.

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Showing 1-6 of 6 comments
Russellpt666 May 25, 2020 @ 11:35am 
you cant do the human verification? wtf are you an alien:steamfacepalm:
crunchyfrog May 25, 2020 @ 12:05pm 
I do have suggestions indeed.

For one if you're having trouble with Ubisoft's login, go to Ubisoft's support and talk to them. They're going to be the ones to know how to fix it.

As for making a complaint, this is a USERS' forum - even the mods here are all users. No staff here. You'd be wasting your breath.
Arkonman May 25, 2020 @ 12:10pm 
Originally posted by crunchyfrog:
I do have suggestions indeed.

For one if you're having trouble with Ubisoft's login, go to Ubisoft's support and talk to them. They're going to be the ones to know how to fix it.

As for making a complaint, this is a USERS' forum - even the mods here are all users. No staff here. You'd be wasting your breath.

I was just raging because of ubisoft but thank you.
Nx Machina May 25, 2020 @ 12:15pm 
You can disable Two-Factor Authentication -- or 2-Step Verification -- from the Ubisoft Account Management site by following the steps below:

Login to your Ubisoft Account.

After logging in, navigate to the Security Settings tab.

In the 2-Step Verification section, click on edit and then Disable 2-Step Verification button to begin the process.

Additionally, a verification link will be sent to the email address associated with your Ubisoft Account. Clicking the link will help us verify your account so that we can provide you with a faster support experience.
crunchyfrog May 25, 2020 @ 1:03pm 
Originally posted by Arkonman:
Originally posted by crunchyfrog:
I do have suggestions indeed.

For one if you're having trouble with Ubisoft's login, go to Ubisoft's support and talk to them. They're going to be the ones to know how to fix it.

As for making a complaint, this is a USERS' forum - even the mods here are all users. No staff here. You'd be wasting your breath.

I was just raging because of ubisoft but thank you.

Not a problem, thank you for taking it so kindly!

I hope you get it sorted.
Satoru May 25, 2020 @ 3:04pm 
Google Authenticator is a standard TOTP and functionally is idiot proof. The Authenticator can’t break and nothing can go “wrong” with it

The only time the Authenticator can do anything wrong is if the time on your phone is wrong. I would check that first. Note that being off for more than 1 minute can result in the codes being generated incorrectly and thus result in login errors

Google recently now let’s the Authenticator seed be preserved on the same device. So it will get repopulated on a same device restore

Personally I prefer Authy as it has a nicer interface and supports cloud restores to new devices
Showing 1-6 of 6 comments
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Date Posted: May 25, 2020 @ 11:31am
Posts: 6