Logitech F710 gamepad not working on all games
Hi all

I'm new on here, so hi👍

Because of the current pandemic, the UK has been put in to lockdown so I thought I'd pass the time gaming. I set up an account and purchased a cheap game just to makes sure that everything worked fine, namely my Logitech F710 gamepad...which it did. All the controls worked as they should.

So with everything working, I purchased COD but now my gamepad won't work, it doesn't even recognise it and only gives me the option to use my keypad.

I'm not really clued up on this sort of thing so if anyone could explain how to sort this out it would be really appreciated.

Tia

Craig
Last edited by craig7408; Mar 25, 2020 @ 4:16pm
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Showing 1-10 of 10 comments
76561199038893345 Mar 25, 2020 @ 4:18pm 
World at War
76561199038893345 Mar 25, 2020 @ 4:29pm 
Sorry, I'm really not very good with this sort of thing. Does that mean the controller will or will not work?
76561199038893345 Mar 25, 2020 @ 4:36pm 
Ok. I did use the keypad and mouse in the menu then when I got to the game the controller didn't work so I'll try what you suggest.

So when I've pressed the key you've told me what will I have to do then...is it straight forward?

Thanks for your help with this btw
crunchyfrog Mar 25, 2020 @ 4:41pm 
Hello there. Fellow UK resident here. Don't worry about your inexperience. That's what we are here for!

If I can offer a general bit of guidance, as I use various gamepads and controllers mixed and matched all over as I have many computers, consoles, etc.

First off, even widely supported controllers for Windows, like the Xbox One controller will not be guaranteed to work in all games, as it depends on each individual game. It's an easy thing for new users to fall for as you'd think that Windows supporting it could mean it works on everything that operates on Windows.

So, it really is a case by case basis, and even checking the game's specs and notes isn't perfect.

What I recommend you do BEFORE purchasing any game to use with it, is to first check the finer details on the store page for that game. As I said, it should mention on there somewhere if it has controller support, and if it does, it's almost certainly going to be OK for a widely supported pad like your Logitech. Note Steam games are pretty well labelled, in that they can say "controller support" or "partial controller support" - this latter one meaning much like what you've already experienced: the controller not working in menus but working in game, or something like that.

But if you either can't find exact details on the store page, your next step should be to check that individual game's discussion pages here. Someone else is BOUND to have asked the magic question "does this game support controller?" so you should find the answer there. And if not, you can always post there to ask.

Lastly, even if you end up with a game that you'd love to use the controller for but it doesn't officially support yours, you can often workaround by using community-created drivers or something. There's one for the PS4 and PS3 controllers that I still use to this day. It basically emulates it being an XBox controller.

I hope you find this helpful for your future purchases.
76561199038893345 Mar 25, 2020 @ 4:51pm 
Originally posted by crunchyfrog:
Hello there. Fellow UK resident here. Don't worry about your inexperience. That's what we are here for!

If I can offer a general bit of guidance, as I use various gamepads and controllers mixed and matched all over as I have many computers, consoles, etc.

First off, even widely supported controllers for Windows, like the Xbox One controller will not be guaranteed to work in all games, as it depends on each individual game. It's an easy thing for new users to fall for as you'd think that Windows supporting it could mean it works on everything that operates on Windows.

So, it really is a case by case basis, and even checking the game's specs and notes isn't perfect.

What I recommend you do BEFORE purchasing any game to use with it, is to first check the finer details on the store page for that game. As I said, it should mention on there somewhere if it has controller support, and if it does, it's almost certainly going to be OK for a widely supported pad like your Logitech. Note Steam games are pretty well labelled, in that they can say "controller support" or "partial controller support" - this latter one meaning much like what you've already experienced: the controller not working in menus but working in game, or something like that.

But if you either can't find exact details on the store page, your next step should be to check that individual game's discussion pages here. Someone else is BOUND to have asked the magic question "does this game support controller?" so you should find the answer there. And if not, you can always post there to ask.

Lastly, even if you end up with a game that you'd love to use the controller for but it doesn't officially support yours, you can often workaround by using community-created drivers or something. There's one for the PS4 and PS3 controllers that I still use to this day. It basically emulates it being an XBox controller.

I hope you find this helpful for your future purchases.

Haha I'm still not sure how I'm supposed to get it to work. I'll give it another go tomorrow, not sure exactly what "give it a go " will entail, but I'll try and figure something out.

Failing that, I'll give it up as s bad job and find something else to pass the time.

Because I'm so utterly clueless with this I wouldn't even want to check compatibility on another game just in case I couldn't get that to work either for whatever reason and wasted more money.

Think I'll have to get the guitar out instead and play some music rather than games👍
crunchyfrog Mar 25, 2020 @ 5:01pm 
No, don't do that. If you don't know how to do it, ask here. I'm more than happy to help where I can and most people on here are far better than I.

Don't suffer as we can absolutely get this working correctly.

Let me start by checking a few things.

First off you said it plugged in and worked. Do you mean you plugged it in and it was detected and working in Windows, or do you mean it actually was working in game?

If the former, then aside from the advice I pointed out above (about checking the store page and forums), then if it says it should work, then we need to get it working for you.

Commonly when issues like controller being detecting and appearing to work fine in one thing but then not at all in another, the most common problem is that the drivers for it need updating.

I'm not personally familiar with the logitech joypad, but did it come with some bundled software - a UI perhaps whre you can set certain things on it? If it did, there may be an option on there to check for the most up to date drivers. If so, click it, and it should do the process of acquiring them and installing them.

Try those things and report back. We'll get there. Not that I'm saying DON'T play guitar (I'm stuck in bed with my laptop and my synths dotted all over my bed), just that you should be able to do something you really want to do now.
76561199038893345 Mar 25, 2020 @ 5:19pm 
Cheers for the response.

So, I bought the controller about 1 year ago to play games on the Gamefly app which was installed on my Samsung tv. It worked fine on there.

Tonight I found out that the Gamefly no longer exists and after a quick Google search found Steam. I plugged the receiver in to the usb port and both my desk top and laptop found the controller straight away. I created an account in Steam and purchased a 32p game with the sole purpose of making sure that the controller worked before I spent more money on a "proper" game. When playing the cheap game I had to use my mouse to press start but then all the controls on my controller worked withing the actual game ie foward, back, jump etc.

Then I purchased CoD. The controller didn't work in the game at all and when I went in to control settings (in CoD) the only options I was given was to configure the keys on my key pad.

And that's pretty much where I got to.
76561199038893345 Mar 25, 2020 @ 5:21pm 
Originally posted by politediligence:
Sorry for the slow response. Once in-game, and with the console open by pressing tilde, type the following into the console and hit enter

exec default_controller

That should enable the controller for the game.

No worries at all. I'll definitely give that a go tomorrow. It's after midnight now so gone to bed. Cheers and I'll let you know if I have some success.
76561199038893345 Mar 26, 2020 @ 6:53am 
Originally posted by politediligence:
Sorry for the slow response. Once in-game, and with the console open by pressing tilde, type the following into the console and hit enter

exec default_controller

That should enable the controller for the game.

I've tried this but nothing happens at all - that is presuming that I am doing it right.

I can't believe that it is so hard to try and play a game!!
76561199038893345 Mar 26, 2020 @ 7:08am 
Has anyone else had this issue?
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Date Posted: Mar 25, 2020 @ 4:11pm
Posts: 10