my steam refund is still pending

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Vakota Gaming Nov 16, 2016 @ 8:00pm

my steam refund is still pending

it has been a week and i still haven't gotten my refund , what do i do ?

Last edited by Vakota Gaming; Nov 16, 2016 @ 8:01pm

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Showing 1-12 of 12 comments

cSg|mc-Hotsauce Nov 16, 2016 @ 8:03pm

you patiently wait.

did you read the email valve sent?

what did it say?

↑↑↓↓←→←→BASelect Nov 16, 2016 @ 8:04pm

A refund can take up to 14 business days. That don't include weekends.

Vakota Gaming Nov 16, 2016 @ 8:20pm

where did it say that ? it only said 7 days

The Giving One Nov 16, 2016 @ 8:22pm

Don't make account changes during the process. Such as password changes, for example. This maybe slows it down even more, or has from previous users we see asking about this that is.

If you have to make account changed for security reasons, then of course ignore what I said here.

Vakota Gaming Nov 16, 2016 @ 8:23pm

i haven't made any changes to steam in the past month so I don't know what it could be

The Giving One Nov 16, 2016 @ 8:24pm

Originally posted by h20reaper:
where did it say that ? it only said 7 days

https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

Where is my refund? My refund was approved, but it’s been more than 7 days.

Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.

Please note: When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. In this case, you will not see a credit on your account. This process can take up to 10 days – wait time for international payment methods may vary.

Still can’t find your refund? Please review your recent purchase history; you may have used the funds to make another purchase!

Vakota Gaming Nov 16, 2016 @ 8:26pm

i am having it refunded to my steam card though

Vakota Gaming Nov 16, 2016 @ 8:30pm

so it isn't bank related

The Giving One Nov 16, 2016 @ 8:32pm

Originally posted by h20reaper:
so it isn't bank related

I suggest you try to wait, please. If you don't get it after it is done being "pending" or for a longer time period, then contact support. Pending is much better than denied, after all.

Last edited by The Giving One; Nov 16, 2016 @ 8:33pm