Steam & Steam Games make my computer lag/freeze

[Aultema]

Okay so not sure what is going on here but whenever I go into steam, it lags before anything works (Im pretty sure its like that for everyone), but whenever I launch any kind of steam game, for some reason it lags really hard (I never had this problem before, and I know it's not my graphics card because every other game works just fine except for steam games), for example, when I tried to launch ark, it got to the main menu screen, froze, and crashed. I tried launching Warthunder and before I could get into it, it caused my computer to freeze up and I had to go to task manager just to quit the game. Finally, the one game that doesn't lag within the game (CSGO) crashes like 3-4 times every time I start it up before it even works. I know that I dont have a virus because my anti-virus says I dont, and im pretty positive that my drivers are up to date. I am on windows 10.

[The Giving One]

What is the antivirus program you have installed ? They can later cause issues maybe, even if you have used them for a while without problems. Also, just because an antivirus says you are clean, that just means it did not find anything.

Not finding it does not necessarily mean it is not there. Use Malwarebytes in safe mode to scan for infections, as that is what we usually suggest here.

Make sure that in all the settings of the antivirus that it is totally ignoring Steam and games in real-time scanning.

If games are actually lagging out and/or crashing, that could be a software conflict with Steam or the games or both, possibly causing that.

See this :

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

If your computer is freezing up, that could be a few things, but the first thing I would check after looking at any possible software conflicts is maybe the hard drive and scanning it for errors.

Disk Error Checking: How to run chkdsk in Windows 10

https://www.thewindowsclub.com/disk-error-checking-windows-8

[Aultema]

I use bitdefender for my antivirus, but I dont think that its virus related, I just wanted to point that out, as everything on my computer works EXCEPT for steam & steam related games. I also have wallpaper engine running which I heard causes a few bugs on computers here and there, but idk if thats the problem.

[Aultema]

Also an update on my attempts of launching ark: Last night I tried launching ark, successfully got into single player, but when I got in, non of the textures loaded even after like 5 minutes of sitting around and later on messing with the graphics, I know my computer is capable of running ark because it did so just a few months ago on max graphics. When I went to leave single player, it froze my computer and I tried to pull up task manager but it wouldnt appear over the game, so I had to do a full restart. I also know it has nothing to do with my anti virus because it was doing this before I even bothered to mess with my anti virus software.

[swko]

are you using windows update drivers or the graphics card drivers from the official website?

[Aultema]

引用自 Suwako：

are you using windows update drivers or the graphics card drivers from the official website?

Can you please clarify what you mean by official website?

[The Giving One]

引用自 DrakoniX：

Can you please clarify what you mean by official website?

You don't have your system specs in the opening post, so we can only guess but if you have an Nvidia GPU, you get drivers from Nvidia and if it is an AMD card, you would download them from AMD.

https://www.nvidia.com/Download/index.aspx?lang=en-us

https://www.amd.com/en/support

As far as other drivers for your computer, normally you let Windows do that for Windows 10, which I personally do not trust, but you can also check the manufacturer's website for your computer to make sure they are up to date.

You would have to tell us if the computer is custom built or you bought it prebuilt.

However, I highly doubt that GPU drivers are the issue that is causing your problems.

[Aultema]

Not sure if this helps but,

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-A2737IQ
System Manufacturer Micro-Star International Co., Ltd.
System Model B150 Gaming Aegis (MS-B901)
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5.00, 12/9/2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.556"
User Name DESKTOP-A2737IQ\ (erased my name for privacy)
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 10.3 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 8.06 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


So thats my system info, and yes my computer is pre built, I did not build this on my own. Im not exactly a files/parts computer expert, im just looking for some simple solutions to my steam problem thats been on going for a few months now.

[The Giving One]

I'm not sure where you copied those specs from, but from what I can see, that does not even have your GPU device listed in there.

Go to Help in the top of Steam. Then system information. Right click, select all, then copy and paste all that here, please.

Is this the computer that you have ?

https://www.msi.com/Desktop/support/Aegis#down-driver&Win10%2064

If it is not, then please find it and link it here using the manufacturer's website search tools. Exact computer that you have, please.

I suggested something that you could try above, and linked info on how to do it, but you didn't seem to have replied to that afterwards as to if you did it or not :

引用自 The Giving One：

Disk Error Checking: How to run chkdsk in Windows 10

https://www.thewindowsclub.com/disk-error-checking-windows-8

Check the hard drive for errors, just in case.

Also, at this point I would do an OS scan. sfc /scannow from an elevated command prompt.

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Also, Bitdefender could be causing issues, even if you never had issues with it before. Don't assume it is not. Make sure. Check all Bitdefender settings and make sure BitDefender is totally ignoring all of Steam and all games in real-time scanning.

And you still might have other software causing the crashes :

引用自 The Giving One：

See this :

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Run msconfig from Windows Start (apps) and check all background processes under services and startup and see that they are not causing issues.

[Aultema]

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: B150 Gaming Aegis (MS-B901)
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8813
DirectX Driver Version: 23.21.13.8813
Driver Date: 10 27 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (High Definition Aud

Memory:
RAM: 16334 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2132554 Mb
Largest Free Hard Disk Block: 934675 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Wilder]

Floppy Drive: Overclocked

[Aultema]

Okay @Vanwilder... So how exactly does that affect my games and how can I fix it?

[Aultema]

Also @The Giving One , the link you left in your description is the pc I have. Also, when I scanned both drivers on my computer, nothing was found out of the ordinary, again I say that im not much of a files/computer parts expert. However, I checked the msconfig services and startup, and half of the processes in services were stopped, and for startup it said that the startup impact for steam was high, not sure if that is bad or not.

[The Giving One]

Did you scan the hard drive(s) for errors using the info provided in my links ?

Did you make sure that BitDefender has exceptions in real time for all of Steam and all your games ?

I will ask for some screenshots to try to help you eliminate any software conflicts that might be causing issues. Please read the entire following text VERY carefully before you do anything, please :

1. Take screenshots of all of the programs you have installed on your computer. Control panel then programs/programs and features. (Windows 7,8,8.1) or "apps" (Windows 10 click "Start" (Windows icon on bottom left))

2. Click Windows Start and type in msconfig and run that resulting process. Go to the services tab and check the box on bottom "Hide all Microsoft services". Take screenshots of all that is left.

3. Then go to the startup tab on top of that same window (Task Manager in W10). Expand the header on the left so we can best see the process name (small window, so do the best you can). Take screenshots of all that there also. Don't forget to scroll down if needed and get everything in the shots, please.

Post all the links to the above screenshots here, using a file hosting site such as imgur.com, which is free to use.

[The Giving One]

引用自 My Legs Are Ok!：

But don't worry. It won't be fixed. Everyone blames the 'End User' and doesn't read what you've tried or done.

Then how do you explain the millions of users that are not posting here right now about this "issue caused by Steam" that don't have the problem if it is in fact Steam that is the problem ?

There is only one client and everyone gets the same download installer and updates, so how is it Steam if everyone has the same client ?

[The Giving One]

引用自 My Legs Are Ok!：

And here comes the expected attack. .

No one is attacking anyone. No one is blaming anyone. It's just a help thread where we are trying to help this person fix their issues.

If what you said is true, then there is no point to this forum, where helping users with connection an other issues, when we can that is, is a pretty much every day thing.