Rick 21 Thg02, 2019 @ 1:22am
Steam wallet still pending :/
A couple of days ago i requested a refund for rust, (i'd just bought it but it didn't work because i apparently have a 32 bit PC) and i got the refund and it said it might take a few days before i can use the money, I asked for the refund to be in my steam wallet. then why has it been 2/3 days and it still say pending? if you would refund it to your bank account i understand it might take several days, but this is just steam so why wouldn't it just refund immediately?
Lần sửa cuối bởi Rick; 21 Thg02, 2019 @ 1:55am
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Tác giả chủ đề đã chọn bài đăng này làm câu trả lời cho thắc mắc ban đầu.
https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126#where

Go to account details, for more info on your pending transaction. If it takes over 7 days, you need to contact them, and they look into it.
Rick 21 Thg02, 2019 @ 3:50am 
I see it says 3 more hours until i can acces the money! thanks :steamhappy:
Rick 21 Thg02, 2019 @ 3:52am 
it's weird though, why wouldn't you just instantly be able to use the money if it's only being sent over steam severs.
Lần sửa cuối bởi Rick; 21 Thg02, 2019 @ 3:53am
Nguyên văn bởi RickUncles:
it's weird though, why wouldn't you just instantly be able to use the money if it's only being sent over steam severs.
I believe it was to slow down people trying to try out games as demos, and the fact that there's people that trying to test to see if they get blacklisted for abusing the refund system. Normally depending where you're from it's after 24hrs when approved, they normally say contact them if didn't get it after 7 days.
Petro1head 21 Thg02, 2019 @ 5:02am 
Its bloody disgusting how long Steam take to refund into your wallet. Its not like they are refundingg to a credit/debit card.
Spawn of Totoro 21 Thg02, 2019 @ 5:12am 
Nguyên văn bởi Petro1head:
Its bloody disgusting how long Steam take to refund into your wallet. Its not like they are refundingg to a credit/debit card.

It is to ensure they are getting the money from the original purchase.
Nguyên văn bởi Petro1head:
Its bloody disgusting how long Steam take to refund into your wallet. Its not like they are refundingg to a credit/debit card.
By credit card, or bank transfer it can take upto a month, and this happens across many services, that include Sony, Microsoft, Nintendo, Google, etc...
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