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dimydek Feb 3, 2019 @ 8:19pm
Can't remove Steam Guard on other device
I recently got a new phone and completely forgot to remove the mobile authenticator from my old phone. And now that my phone doesn't have access to the internet, I can't remove it. Now I'm stuck with this annoying notification saying "You can't edit this" "You can't do this on this device" on my new phone. IS THERE A WAY TO FIX THIS?
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Originally posted by ReBoot:
Originally posted by ベン・シャピロファン:
I recently got a new phone and completely forgot to remove the mobile authenticator from my old phone. And now that my phone doesn't have access to the internet, I can't remove it. Now I'm stuck with this annoying notification saying "You can't edit this" "You can't do this on this device" on my new phone. IS THERE A WAY TO FIX THIS?
You're logged into your Steam account right now. So go to your Steam guard settings and remove the mobile authenticator there.
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Melissa Feb 3, 2019 @ 10:28pm 
May be create a new steam acc from u r phone and it would say u already have an acc when it comes to verification ... And then u will.options such as to.remove u r steam authenticator an so on ... click u r option

#1
The author of this thread has indicated that this post answers the original topic.
ReBoot Feb 3, 2019 @ 10:58pm 
Originally posted by ベン・シャピロファン:
I recently got a new phone and completely forgot to remove the mobile authenticator from my old phone. And now that my phone doesn't have access to the internet, I can't remove it. Now I'm stuck with this annoying notification saying "You can't edit this" "You can't do this on this device" on my new phone. IS THERE A WAY TO FIX THIS?
You're logged into your Steam account right now. So go to your Steam guard settings and remove the mobile authenticator there.
#2
Teksura Feb 3, 2019 @ 11:24pm 
Read this page: https://support.steampowered.com/kb_article.php?ref=8625-wrah-9030
#3
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Feb 3, 2019 @ 8:19pm
Posts: 3
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