Steam keeps closing my games

[Gofastmike]

As of what appears to be an update to Steam itself, some of my games have stopped working. I so far only know of two; American Truck Simulator, and Sunset Overdrive, but it may have affected more. For ATS, the game plays normally until I try to open a menu, at which point it freezes for a few seconds, then closes itself without so much as an error message. SO plays relatively normal for about a minute, then likewise closes itself. Originally, this would cause Steam itself to close, as if someone force-quit it from the task manager, but later attempts at ATS have just caused the game to close without affecting Steam. I tried verifying the games' files, but both of them were successful. And it's not my computer, because both games worked perfectly until now even at max graphics (barring a below-minimum error with SO's graphics, but that never stopped the game from running at 99%).

[nullable]

This doesn't sound like a Steam problem. It sounds like a system problem.

Цитата допису Gofastmike:

And it's not my computer, because both games worked perfectly until now even at max graphics (barring a below-minimum error with SO's graphics, but that never stopped the game from running at 99%).

Well that's some interesting logic, like no new problems could ever occur, because they haven't already occurred? Not how the universe works in my experience. Guess all those PC repairs shops I've seen are just fronts for organized crime...

[nullable]

Цитата допису Gofastmike:

So my computer just randomly decided to start causing problems?

Sure, hardware fails, components wear out, users FUBAR their machines and have no idea what happened, all the time. What makes you so special that nothing could possibly occuring on your system?

Цитата допису Gofastmike:

If I take it to a PC repair shop, they'd suggest doing something on Steam's end. If what you're saying is that it's my computer and not Steam, then I have a catch-22 that can only be resolved by just abandoning Steam altogether. And I'm not going to do that.

Sure if that's the hopeless scenario you want to paint, I won't stop you.

If you want to get serious and dot some i's and cross some t's, post your full system specs and lets run through some basic trouble shooting. At the very least you'll want to rule some obvious things out before you try to put Gaben in a headlock because Steam is crashing games solely on your system.

[The Giving One]

Check for conflicting or problematic software that might not be getting along with Steam. Yes, even if you have not installed anything new or made any changes to your machine :

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

That list is not all inclusive. Check msconfig from Windows and look at what is actually running under services and startup (Task Manager).

Check your firewall configuration and make sure Steam and games are allowed as exceptions.

As the helpful user above suggested, system specs are also helpful sometimes. Go to "help" in the top of Steam, then system information. Right click, select all, then copy and paste all that here.

Feel free to do a hard drive scan for health and integrity. chkdsk under command prompt.

https://www.google.com/search?client=firefox-b-1-d&q=windows+check+disk

[Iceira]

could this be another laptop issue.
system information. ( its OP own problem for not telling anything and not our job to get it from people )

[Iceira]

1 is Nvidia primary card select see Nvidia controll panel physX and does the blue arrow point at Nvidia.

2 is intel boost active does fan speed up and down then you run high-end things,
also part of the problem if you run this in Balance mode, you need Full performance.
or 2.80GHz is the problem the game requirement could require 3.0ghz or more

3
use that HP autoupdate tool from start menu if present or goto HP support site and get it to update pc , if you not have done this already.

4
if this dont work now then it could be steam menu Library and turn much as you can off to get steam to use as few resource as possible. ( dont ask me what this is about then some steam user got it fixed and even why odd crashes happend.) Laptop issue or use more with new option, i bet steam did not put them there for fun.

5
this should work if you have game requirements, did not dig into this.
use this.

Can I Run It?
https://www.systemrequirementslab.com/cyri/
System Requirements Lab analyzes your computer in just seconds, and it's FREE.

[Cathulhu]

At some time you may want to consider to do some driver updates.

[Iceira]

Цитата допису Gofastmike:

Bah. My game still crashed. So whatever it is, it's not something that can be fixed on my end.

reinstall nvidia driver in advance mode, make clean install then check box is there.
this is seen so many time after windows core update, ( and its still nvidia not the windows core update, this is know as not work as intended. you could say require fresh clean install.

and you need to start again from my previous post. ( i had sli once at my desktop and every nvidia driver update they disable my sli. ) and even Cathulhu point out keep pc update is a most today. ( included own Brand Support page ) windows update actual dont count as update, they still got driver from every Brand if they even tell them this.

[Iceira]

plrease get dx diag and windows event viewer crash log. ( windows do make log and it might tell something, do not forget we are not support here. ) i and other only try to help.

[Iceira]

ATS: Faulting module name: d3d11.dll, thats graphic driver and directX, reinstall both, and if you can seleact dx9 i bet crash issue is gone not sure game can go dx9

SO aulting module name: nvwgf2umx.dll is also Nvidia.

contact Nvidia support.
and i hope you do have Full perfornace mode and not Balance, and do check can i run them, if i have overlooked something

[Iceira]

ATS
SYSTEM REQUIREMENTS
WindowsMac OS XSteamOS + Linux
MINIMUM:
OS: Windows 7 64-bit
Processor: Dual core CPU 2.4 GHz
Memory: 4 GB RAM
Graphics: GeForce GTS 450-class (Intel HD 4000)
Storage: 3 GB available space

RECOMMENDED:
OS: Windows 7/8.1/10 64-bit
Processor: Quad core CPU 3.0 GHz
Memory: 6 GB RAM
Graphics: GeForce GTX 760-class (2 GB)
Storage: 3 GB available space

CPU Brand: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GH ( if intel boost and Full Performance mode is not meet, then you actual dont have requirement , but some game do require full 3.00ghz , so you actual font have basic requirement. this is the edge as you seem and why it might crash.

[Iceira]

Sunset Overdrive
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 8 or higher
Processor: Intel Core i5 3470 @ 3.0hz || AMD-FX-6300
Memory: 8 GB RAM
Graphics: Geforce 750 Ti || AMD Radeon R7 260X
Storage: 30 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: Intel Core i5 4690 @ 3.5hz || AMD-FX-8350
Memory: 8 GB RAM
Graphics: Geforce 970 or Geforce GTX 1060 || AMD Radeon R9 290x or Radeon RX 480
Storage: 30 GB available space

this is same as above , you might not have game requirement @ 3.0hz minimum

please confirm with can i run it.. its rare they made mistake but it can happend.
again depend on laptop intel max boost can keep it over 3.00GHz

[Iceira]

do turn off in steam menu Library as much as possible ,so steam dont take more resource then necessary, and you might want to remove shadows and other effect to help Graphic card to do lesser. and get out of this graphic issue.

Intel® Core™ i7-7700HQ (2.8 GHz base frequency, up to 3.8 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores) most work, with full performance or you can kiss resource goodbye.

so if you done all i said , i cant help you, contact Nvidia support, something not work as it should. and own laptop support.

[Iceira]

Цитата допису Gofastmike:

My computer is well above most of the minimum requirements for both games. The sole exception is CPU frequency speed for SO, but it's so close to the minimum (2.81/2.98GHz) that the worst that can happen is an occasional hiccup. Frankly, it's such a small problem that it's safe to say I can run the game with no trouble.

If the only real option is to tinker with the drivers, I may just take it to a PC repair place. I've got a whole host of hard-/software problems that need to be fixed anyway.

you lost me here, if you have other issue then that could be the cause , addware and other persky software can use/cost resource that lead to other app crashes, and you might want to tell that tech dude this, or let him read it, ( just because you are technician dont mean you are experince gamer also. and know those issue here. ) ask any other gamer they can tell you not easy to get a expert form both area.

well gl with it.

[Boomscleby]

Both of your errors (d3d11.dll and nvwgf2umx.dll ) are Nvidia related crash errors. If the problem was Steam-side specific you'd be seeing something Steam related in the error module; this is confirmation it's something (fixable or not, but probably fixable) on your end.

Have you tried a completely fresh re-install of your Nvidia drivers? It's a fairly common issue that Windows OS drivers sort of collapse inwards from time to time, and GPU's are particularly prone (idk why, it's just a thing. I think they 're-update' on top of old driver code rather than wiping each update. Linux and Mac don't really report the issue AFAIK)

https://answers.ea.com/t5/Battlefield-4/failure-nvwgf2umx-dll/td-p/3377169/page/3 this page lists two routes to properly flush your system of Nvidia data and ensure a complete reinstall of driver software. Afterwards set your computer to automatically run them as Administrator (CBA to check how but it's dead easy, something or other in your control panel settings IIRC) and let us know if that sorts your problem.

As a general checklist for steam running errors
• DirectX running error (super common).
• Installation file error.
• GPU driver error.
• THEN start looking at more esoteric stuff or get the PC professionally looked at.

[nullable]

Цитата допису Iceira:

ATS
SYSTEM REQUIREMENTS
WindowsMac OS XSteamOS + Linux
MINIMUM:
OS: Windows 7 64-bit
Processor: Dual core CPU 2.4 GHz
Memory: 4 GB RAM
Graphics: GeForce GTS 450-class (Intel HD 4000)
Storage: 3 GB available space

RECOMMENDED:
OS: Windows 7/8.1/10 64-bit
Processor: Quad core CPU 3.0 GHz
Memory: 6 GB RAM
Graphics: GeForce GTX 760-class (2 GB)
Storage: 3 GB available space

CPU Brand: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GH ( if intel boost and Full Performance mode is not meet, then you actual dont have requirement , but some game do require full 3.00ghz , so you actual font have basic requirement. this is the edge as you seem and why it might crash.

Gonna have disagree. Seems like you're leaning way too much on clockspeed as performance metric.

A lot of CPU's can hit 3.0 ghz and performance differs wildly.


https://cpu.userbenchmark.com/Compare/Intel-Core-i7-7700HQ-vs-Intel-Core2-Extreme-X9650/m211019vsm2662

The Intel QX9650 meets the recommended requirements (which are extremely vague). But the 7700HQ is unquestionably better in any scenario and you imagine it's below the requirements? Even running at the base clockspeed with no boost the 7700hq is going to run circles around much older 3.0 ghz cpus.

Beware of clockspeed... it has extremely limited value in determining performance.