Keep getting steam guard emails from unkown steam account!
okay so my first language is not English, plz understand me if I make non-sense sentences.


I'm keep getting the steam guarad code emails from the unkown steam account; which means I have no idea about this unkown account but keep sending this steam guard access emails to my email account.

anyone knows how I stop it? because I'm getting annoyed from it.

I also realized that I can't spam the email, because then I also won't be able to access to my own steam account!!!
Last edited by [KOR][JMC]_DB; Jan 7, 2020 @ 7:07pm
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Showing 1-10 of 10 comments
JPMcMillen Jan 7, 2020 @ 7:13pm 
Originally posted by KORJMC_DB:
okay so my first language is not English, plz understand me if I make non-sense sentences.


I'm keep getting the steam guarad code emails from the unkown steam account; which means I have no idea about this unkown account but keep sending this steam guard access emails to my email account.

anyone knows how I stop it? because I'm getting annoyed from it.

I also realized that I can't spam the email, because then I also won't be able to access to my own steam account!!!
It's usually one of two things. Either a scammer sending fake Steam Guard emails hoping you will click on a link and get your account information or there's another account out there that somehow has your email address on it. Usually it's a case of having some old, long forgotten account.
[KOR][JMC]_DB Jan 7, 2020 @ 7:17pm 
@JPMcMillen

but I'm sure that this unkown account is not mine at all. Becuase it shows that this unkown account is trying to login from HongKong and I'm not living in that country though.

I think this user accidently added my actual email address to his steam... and I'm just getting so much stress from this. cuz I don't wanna get more notification from this account though.
The Giving One Jan 7, 2020 @ 7:23pm 
How many emails have you received ?

Because it's possible that they are just entering your account information by mistake, because their login and password are very similar to your's. Or, they are just trying to guess an account login and don't understand how Steam Guard works.

If the emails are really from Steam, then Steam Guard is doing it's job.

They can't just add your email address to their account, unless they have access to your email.
JPMcMillen Jan 7, 2020 @ 7:28pm 
Originally posted by KORJMC_DB:
@JPMcMillen

but I'm sure that this unkown account is not mine at all. Becuase it shows that this unkown account is trying to login from HongKong and I'm not living in that country though.

I think this user accidently added my actual email address to his steam... and I'm just getting so much stress from this. cuz I don't wanna get more notification from this account though.

With proxy servers and VPN's, where someone is attempting to log in from may not be where they are from. Plus, if it was some old forgotten account its login info may have been leaked on some hacked accounts list. You wouldn't get those emails unless the login and password were correct.

Trust me, sometimes people set up a Steam account years ago for some game, then moved on to other things and forgot about the account. Then years later they start getting emails like you are because some other person found the login information somewhere.

It might be worth trying to recover the account yourself. Try from a browser where you aren't logged into Steam and try an account recovery.
[KOR][JMC]_DB Jan 7, 2020 @ 8:28pm 
Originally posted by The Giving One:
How many emails have you received ?

Because it's possible that they are just entering your account information by mistake, because their login and password are very similar to your's. Or, they are just trying to guess an account login and don't understand how Steam Guard works.

If the emails are really from Steam, then Steam Guard is doing it's job.

They can't just add your email address to their account, unless they have access to your email.



Originally posted by JPMcMillen:
Originally posted by KORJMC_DB:
@JPMcMillen

but I'm sure that this unkown account is not mine at all. Becuase it shows that this unkown account is trying to login from HongKong and I'm not living in that country though.

I think this user accidently added my actual email address to his steam... and I'm just getting so much stress from this. cuz I don't wanna get more notification from this account though.

With proxy servers and VPN's, where someone is attempting to log in from may not be where they are from. Plus, if it was some old forgotten account its login info may have been leaked on some hacked accounts list. You wouldn't get those emails unless the login and password were correct.

Trust me, sometimes people set up a Steam account years ago for some game, then moved on to other things and forgot about the account. Then years later they start getting emails like you are because some other person found the login information somewhere.

It might be worth trying to recover the account yourself. Try from a browser where you aren't logged into Steam and try an account recovery.




I wish I can put a screenshot up here. I mean if I look up the email,
I literally starts with "Dear XXXXX (<- unkown account user name), here is the Steam Guard Code you need to login to account XXXXX"
I'm sure it is not my account though...

Komrade Jan 7, 2020 @ 8:30pm 
Originally posted by KORJMC_DB:
Originally posted by The Giving One:
How many emails have you received ?

Because it's possible that they are just entering your account information by mistake, because their login and password are very similar to your's. Or, they are just trying to guess an account login and don't understand how Steam Guard works.

If the emails are really from Steam, then Steam Guard is doing it's job.

They can't just add your email address to their account, unless they have access to your email.



Originally posted by JPMcMillen:

With proxy servers and VPN's, where someone is attempting to log in from may not be where they are from. Plus, if it was some old forgotten account its login info may have been leaked on some hacked accounts list. You wouldn't get those emails unless the login and password were correct.

Trust me, sometimes people set up a Steam account years ago for some game, then moved on to other things and forgot about the account. Then years later they start getting emails like you are because some other person found the login information somewhere.

It might be worth trying to recover the account yourself. Try from a browser where you aren't logged into Steam and try an account recovery.




I wish I can put a screenshot up here. I mean if I look up the email,
I literally starts with "Dear XXXXX (<- unkown account user name), here is the Steam Guard Code you need to login to account XXXXX"
I'm sure it is not my account though...
Copy and paste the email sender here?
[KOR][JMC]_DB Jan 7, 2020 @ 8:36pm 


Originally posted by notkennyS:
Originally posted by KORJMC_DB:



I wish I can put a screenshot up here. I mean if I look up the email,
I literally starts with "Dear XXXXX (<- unkown account user name), here is the Steam Guard Code you need to login to account XXXXX"
I'm sure it is not my account though...
Copy and paste the email sender here?


Support<noreply@steampowered.com> this is the email sender which is STEAM!.. and the title of the email says "Your Steam account: Access from new computer"
Last edited by [KOR][JMC]_DB; Jan 7, 2020 @ 8:39pm
reg1s7 Jan 7, 2020 @ 9:55pm 
So, the one who attempt to login has the username and password, but not the steam guard code.

OP, please try to go to login page, forgot your password, I forgot steam account name or password. Then input your email there. You will receive the login name and a link to reset password.
Then just put whatever long password (you may use string from random.org for stronger password). That way, the one attempted to login no longer has password. For extra measure (if you want), change the email associated to a dummy email, or just lock the account using your email.
Last edited by reg1s7; Jan 7, 2020 @ 10:04pm
reg1s7 Jan 7, 2020 @ 9:59pm 
I actually recommend you to do it via legit way: use your own account which is connected to that spesific email to contact steam support. Let them do the rest for you.
Chickle Rick Jun 2, 2021 @ 4:04pm 
I have been receiving these fake steam guard notifications recently as well, however not to my email service associated with my actual Steam account. In fact, the fake email refers to my steam account name as the one im using for my twitter account and was sent to my other email inbox I use for twitter.

Clearly these are just bots, gathering your email addresses and usernames from public services and sending out random guard codes in a hope for you to sign in to your account. Although the steamcommunity URL and email sender address seem legit so this is really strange...
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Date Posted: Jan 7, 2020 @ 7:07pm
Posts: 10