Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
but I'm sure that this unkown account is not mine at all. Becuase it shows that this unkown account is trying to login from HongKong and I'm not living in that country though.
I think this user accidently added my actual email address to his steam... and I'm just getting so much stress from this. cuz I don't wanna get more notification from this account though.
Because it's possible that they are just entering your account information by mistake, because their login and password are very similar to your's. Or, they are just trying to guess an account login and don't understand how Steam Guard works.
If the emails are really from Steam, then Steam Guard is doing it's job.
They can't just add your email address to their account, unless they have access to your email.
With proxy servers and VPN's, where someone is attempting to log in from may not be where they are from. Plus, if it was some old forgotten account its login info may have been leaked on some hacked accounts list. You wouldn't get those emails unless the login and password were correct.
Trust me, sometimes people set up a Steam account years ago for some game, then moved on to other things and forgot about the account. Then years later they start getting emails like you are because some other person found the login information somewhere.
It might be worth trying to recover the account yourself. Try from a browser where you aren't logged into Steam and try an account recovery.
I wish I can put a screenshot up here. I mean if I look up the email,
I literally starts with "Dear XXXXX (<- unkown account user name), here is the Steam Guard Code you need to login to account XXXXX"
I'm sure it is not my account though...
Support<noreply@steampowered.com> this is the email sender which is STEAM!.. and the title of the email says "Your Steam account: Access from new computer"
OP, please try to go to login page, forgot your password, I forgot steam account name or password. Then input your email there. You will receive the login name and a link to reset password.
Then just put whatever long password (you may use string from random.org for stronger password). That way, the one attempted to login no longer has password. For extra measure (if you want), change the email associated to a dummy email, or just lock the account using your email.
Clearly these are just bots, gathering your email addresses and usernames from public services and sending out random guard codes in a hope for you to sign in to your account. Although the steamcommunity URL and email sender address seem legit so this is really strange...