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GOT DAMN Jan 25, 2020 @ 2:20pm
Get back money if account was hacked
So my account got hacked about a month or 2 ago and I found out that the hacker who was in my account spent alot of money on the marketplace on some pretty crap items and I want to know if there is any way that I can get that money back
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Showing 1-15 of 41 comments
Chompman Jan 25, 2020 @ 2:38pm 
Account security is your responsibility and they offer methods to secure it and they do not give refunds because of it and they have no way to prove it was not you that used the money.
Cathulhu Jan 25, 2020 @ 2:55pm 
Accounts are not hacked, they are hijacked.
You are responsible for the security of your account(s).
You are also responsible for all actions on your account(s).

Answer this:
How was someone able to know your private account name?
How was someone able to know your private password?
How was someone able to know your SteamGuard code?
Brian9824 Jan 25, 2020 @ 3:37pm 
The answer is always no. Steam does not refund any money or items for hacked accounts.
N S Jan 25, 2020 @ 6:27pm 
No, it is the owners responsibility. Steam guard is there for a reason.
All the best :Policeman99:
Dragon Jan 26, 2020 @ 10:53am 
never click links on steam
Originally posted by OK BOOMER:
So my account got hacked about a month or 2 ago and I found out that the hacker who was in my account spent alot of money on the marketplace on some pretty crap items and I want to know if there is any way that I can get that money back
how did your account get taken did you click a link?
GOT DAMN Feb 12, 2020 @ 12:25pm 
So most of you are asking how the hijacker knew my name well honestly I don't know how I have only 2 FREINDS on steam and other than that I don't really know how someone could have known my password. And the second thing is the hijacker BYPASSED MY STEAM GUARD IT WAS ♥♥♥♥♥♥♥ ♥♥♥♥♥♥♥♥
cSg|mc-Hotsauce Feb 12, 2020 @ 12:26pm 
Originally posted by OK BOOMER:
And the second thing is the hijacker BYPASSED MY STEAM GUARD IT WAS ♥♥♥♥♥♥♥ ♥♥♥♥♥♥♥♥

You had given away all the account info already, including guard.

:qr:
GOT DAMN Feb 12, 2020 @ 12:28pm 
What do you mean I haven't given anything away since most of my account is private and I don't tell anyone I have steam account so ya
Spawn of Totoro Feb 12, 2020 @ 12:31pm 
Originally posted by OK BOOMER:
So most of you are asking how the hijacker knew my name well honestly I don't know how I have only 2 FREINDS on steam and other than that I don't really know how someone could have known my password. And the second thing is the hijacker BYPASSED MY STEAM GUARD IT WAS ♥♥♥♥♥♥♥ ♥♥♥♥♥♥♥♥

Sounds like you were phished and entered the information into a bad site.

One of your friends "Tzuyu" shows signs of having been hijacked as well. The "ban" message displayed is due to that. They also have links to phishing sites being advertised by people in their comments section.
Last edited by Spawn of Totoro; Feb 12, 2020 @ 12:32pm
cSg|mc-Hotsauce Feb 12, 2020 @ 12:32pm 
Originally posted by Spawn of Totoro:
One of your friends "Tzuyu" shows signs of having been hijacked as well. The "ban" message displayed is due to that.

They're making them look nice these days.

:qr:
GOT DAMN Feb 12, 2020 @ 12:33pm 
I see so one of my friends has been on a shady sites and apperantly I got targeted too
BlackBerry Feb 12, 2020 @ 12:34pm 
You will need to contact Steam support
GOT DAMN Feb 12, 2020 @ 12:36pm 
I have tried contacting steam support before I made this thread and they don't provide any help because it was a community purchase that the hijacker has made and apperantly the hijacker was some youtube giveaway since I looked at the chats that he sent
Wolf Knight Feb 12, 2020 @ 12:36pm 
Originally posted by OK BOOMER:
I see so one of my friends has been on a shady sites and apperantly I got targeted too
people are more likely to click a link or do something stupid when a friend asks.

you might want to tell your friend they can remove the fake ban message from their profile by hitting the EDIT PROFILE button.
Last edited by Wolf Knight; Feb 12, 2020 @ 12:37pm
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Date Posted: Jan 25, 2020 @ 2:20pm
Posts: 41