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Informar de un error de traducción
https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
remove the account name, there is nothing you can do. your friend has to do the account recovery
Sounds like he also needs to scan his PC for malware, if he clicked on a link as you maybe mentioned above.
Provide them the proof of Ownership (That's the fastest way that worked for me)
Accepted Proofs of Account Ownership