Mikeek Dec 20, 2018 @ 2:06am
Not getting full download speed
So today I got 1000mbps internet installed and I tried updating some games. I noticed I’m only getting 20Mb/s on steam downloads which is equivalent to about 160mbps. I have ran multiple speed tests and get about 800-950mbps. Is there any way to fix this?
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Showing 1-14 of 14 comments
Cathulhu Dec 20, 2018 @ 2:09am 
Are you sure your HDD or security software isn't throttling your download? Speedtest don't write on disk.
Try a download in a browser, like a free linux ISO, those have generally rather beefy servers behind them.
Mikeek Dec 20, 2018 @ 3:29pm 
Originally posted by Cathulhu:
Are you sure your HDD or security software isn't throttling your download? Speedtest don't write on disk.
Try a download in a browser, like a free linux ISO, those have generally rather beefy servers behind them.

I just tried downloading the Ubuntu ISO using Internet Download Manager to see my speeds and I got up to 100mb/s so it doesnt seem to be a HDD or security software issue.. Not sure what could be the issue
The Giving One Dec 20, 2018 @ 4:06pm 
Originally posted by Mikeek:
Internet Download Manager
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Download Accelerator and Download Manager Programs

These programs curate your network experience, resulting in the possibility that Steam and game traffic may be hindered. Download accelerator programs should be disabled while using Steam.
Mikeek Dec 20, 2018 @ 8:14pm 
Originally posted by The Giving One:
Originally posted by Mikeek:
Internet Download Manager
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Download Accelerator and Download Manager Programs

These programs curate your network experience, resulting in the possibility that Steam and game traffic may be hindered. Download accelerator programs should be disabled while using Steam.

I quit Internet Download Manager and made sure it was not functioning at all as well as disabling another internet management software called NetLimiter. I also disabled other unnecessary programs to make sure nothing was using bandwidth on my pc. Doing all this did not seem to fix the issue and I am still getting around 15-20Mb/s.

Back to the HDD possibility, I made sure to install a game on my SSD just in case it somehow was an issue with my HDD. I still seemed to get the same low speeds.

Today I installed ForHonor using Uplay and managed to get up to 55mb/s so I'm not even getting full speed there although it is better than Steam. Is not getting full download speed a normal thing when using platforms like these?
Mikeek Dec 21, 2018 @ 1:43am 
I'm in Missouri using St. Louis and I've tried Chicago as well but both acted the same. My ISP is Mediacom and so far I haven't had issues anywhere other than Steam and Uplay
The Giving One Dec 21, 2018 @ 10:47am 
Originally posted by Mikeek:
I'm in Missouri using St. Louis and I've tried Chicago as well but both acted the same. My ISP is Mediacom and so far I haven't had issues anywhere other than Steam and Uplay
Boot the PC into safe mode with networking and then log into Steam only. It's good to disable unnecessary background applications, but in this boot, you don't even have to worry about all that right now, as they don't run in safe mode with networking unless you launch them.

Now, change you region back to the one you normally use. Try to download. No joy ?
Change regions again but THIS time, change to one as far away as possible from you, not close. Try again. Keep trying this and try some very far away from you, but STAY in safe mode with networking while you do it, please.
cSg|mc-Hotsauce Dec 21, 2018 @ 10:50am 
Verizon is still throttling my speeds. Down to ~125 mb/s from my peak of ~660 mb/s.

:qr:
The Giving One Dec 21, 2018 @ 10:50am 
Originally posted by cSg|mc-Hotsauce:
Verizon is still throttling my speeds. Down to ~125 mb/s from my peak of ~660 mb/s.

:qr:
Holiday preparations for many using the net, perhaps ?
cSg|mc-Hotsauce Dec 21, 2018 @ 10:52am 
Yeah. I called and they said traffic has to be throttled as most are already out on holiday.

:qr:
The Giving One Dec 21, 2018 @ 10:53am 
Originally posted by cSg|mc-Hotsauce:
Yeah. I called and they said traffic has to be throttled as most are already out on holiday.

:qr:
They say the infrastructure of the internet in the US can be compared to some of the worst in the world, but that is just what I heard. However, others in other parts of the world have amazing download speeds on Steam so....(shrugs). Thanks. :steamhappy:
Mikeek Dec 21, 2018 @ 6:27pm 
Originally posted by The Giving One:
Originally posted by Mikeek:
I'm in Missouri using St. Louis and I've tried Chicago as well but both acted the same. My ISP is Mediacom and so far I haven't had issues anywhere other than Steam and Uplay
Boot the PC into safe mode with networking and then log into Steam only. It's good to disable unnecessary background applications, but in this boot, you don't even have to worry about all that right now, as they don't run in safe mode with networking unless you launch them.

Now, change you region back to the one you normally use. Try to download. No joy ?
Change regions again but THIS time, change to one as far away as possible from you, not close. Try again. Keep trying this and try some very far away from you, but STAY in safe mode with networking while you do it, please.

My results still seem to be the same. I tried at least 15 different download regions and all of them gave me the same speed. I averaged around 20Mb/s while the highest I got was 22.4Mb/s on East Africa.
While I was testing all this I noticed the download speed would halt to 0Mb/s occasionally for about 3 seconds and then went right back to around 20Mb/s.
Turn off backround applications for all off it helps
And pending downloads on steam from clear hard drive 100% games are on 60 mb/ps LTE on my it change after 3 sec clear
Last edited by lawn mowing simulator; Dec 21, 2018 @ 6:47pm
The Giving One Dec 22, 2018 @ 12:20am 
Originally posted by Mikeek:
My results still seem to be the same. I tried at least 15 different download regions and all of them gave me the same speed. I averaged around 20Mb/s while the highest I got was 22.4Mb/s on East Africa.
While I was testing all this I noticed the download speed would halt to 0Mb/s occasionally for about 3 seconds and then went right back to around 20Mb/s.
Then using process of elimination, this seems to suggest it is possibly either :

-Drivers need updating/installed/are not supported for current OS instal
-other hardware is the issue, such as router, extender, router/modem combo unit, router firewall, etc.
-High traffic with that specific download. Is this with any Steam game download at all, or just one game in particular ?
-ISP or local network issues. (school, university, non-user controlled private, throttling due to holiday preparations)
-ethernet/wireless NIC device having issues itself. Rare, but possible.

I have seen cases here, depending on what was being downloaded, where each and every region had to be tried before the user could get the data.

Some games, such as Payday 2 for example, have a bit of a reputation for just being that hard to download.
upontrue Dec 22, 2018 @ 9:18am 
Deleting system32 might help
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Date Posted: Dec 20, 2018 @ 2:06am
Posts: 14