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District Sep 2, 2018 @ 5:18pm
i need help this is important
a bot keeps hacking my trades so when i trade with someone the bot takes the trade and makes it so he gets the items and he even changes his name to the people i trade with and i have lost a lot of items because of this can someone please find a way to help me
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999999999 Sep 2, 2018 @ 5:23pm 
You entered your account info into a phishing log in screen.

Follow all the steps in order.

Your account was compromised.

Scan for malware. https://www.malwarebytes.com/

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes.

Revoke the api key https://steamcommunity.com/dev/apikey

Also do a scan on your mobile device.
Last edited by 999999999; Sep 2, 2018 @ 5:24pm
Teksura Sep 2, 2018 @ 5:25pm 
Your account was compromised. You allowed this to happen, either by giving your information to a shady website, or downloading a shady program. So, you need to do the following:

Secure your computer, this includes running anti-malware. A lot of people suggest malwarebytes.

Secure your account: Deauthorize other devices, change your password.

District Sep 2, 2018 @ 5:29pm 
ok how do i Generate a new back up code
999999999 Sep 2, 2018 @ 5:30pm 
2nd link.

Slow down and take your time reading everything on all the pages.
Last edited by 999999999; Sep 2, 2018 @ 5:30pm
District Sep 2, 2018 @ 5:32pm 
ok i did all of that what now?
999999999 Sep 2, 2018 @ 5:33pm 
Pay attention to what you are doing in the future.
District Sep 2, 2018 @ 5:34pm 
ok i cant thank you guys enough ill kep safe
District Sep 2, 2018 @ 5:38pm 
oh wait but my trades keep getting declined when i try to trade
999999999 Sep 2, 2018 @ 5:41pm 
I am assuming you did not do everything.

A Malwarebytes scan would not have been this quick. Took you less than 6 minutes to get to the backup codes step and you did not take long for the mobile scan either.
District Sep 2, 2018 @ 5:44pm 
what if i traded everything to a alt account
District Sep 2, 2018 @ 5:44pm 
like not a offer like an actually trade
999999999 Sep 2, 2018 @ 5:45pm 
Risk having hijacker to take everything in one trade, lol, sure.
District Sep 2, 2018 @ 5:46pm 
no in like a inv trade not a offer trade
Is there still something on the api site to revoke?
Start with changing password, and then all steps.
Then doing the steps again.

Did you do all steps?
District Sep 2, 2018 @ 6:12pm 
yeah
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Date Posted: Sep 2, 2018 @ 5:18pm
Posts: 46