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Rusted Droid Aug 26, 2018 @ 2:56am
Posting feedback on Workshop items is Broken after new Steam Chat update
Hi all
As recommendation of powerless steam guy from steam support and after many submited support tickets that ended being CLOSED "without solving the problem" i submit this here...

I was never needing to sumbit request to Steam support, but after this "New Chat Update!" i am experiencing "not solveable" error, when try to comment (post feedback) on "someone else item" "on workshop".

The error says:
"Sorry, some kind of error has occurred: There was a problem posting your comment. Please try again."

I can subscribe, favorite, add_to_collection the items but unable to submit comment (feedback).
Steam support people was just giving me the "same copy-pasted" response that was about issue with one product and restriction that was issued on this account by developer of that product, so i must "solve issue with that developer". After that the request was "closed"

Sorry but this is NOT how problems are solved... And it is shady tactic of Steam Support

I issue that tickets for reason, as i know that developer of "that product" censor users on daily basic, and they do not respond to this kind of requests even on their website.

I newer care and i DO NOT care about that product forums, and i am being disappointed that Steam support is not doing their job. Leaving his customer with not solved issue.
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Showing 1-15 of 35 comments
999999999 Aug 26, 2018 @ 7:24am 
Are you banned in that game hub?

Also, multiple threads are not needed.

https://steamcommunity.com/discussions/forum/7/1736588252409055134/
Last edited by 999999999; Aug 26, 2018 @ 7:25am
Spawn of Totoro Aug 26, 2018 @ 7:34am 
Originally posted by DIO_SVK:
I newer care and i DO NOT care about that product forums, and i am being disappointed that Steam support is not doing their job. Leaving his customer with not solved issue.

The issue was solved, just not in your favor.

If you are banned from a forum, you are also banned from participating in that game hub. You can not upload screenshots, artwork or workshop items and you can not comment on such items.

As the developer, or their appointed moderator, issued the ban, it is up to them to revoke the ban. Support can not help you with this and you will have to contact the game's developer, or the moderator who issued the ban, to get the ban removed.
Last edited by Spawn of Totoro; Aug 26, 2018 @ 7:37am
Rusted Droid Aug 26, 2018 @ 7:52am 
Originally posted by Spawn of Totoro:

The issue was solved, just not in your favor.

If you are banned from a forum, you are also banned from participating in that game hub. You can not upload screenshots, artwork or workshop items and you can not comment on such items.

Issue is NOT solved if you recieve errors.
With old Steam client it was able to post feedback to other user item.
I do not care about that developer who clearlly does not like feedback and censor people as they see fit.

It is really great that Steam now allow non mature developers to censor users completely.
Really great design that you can play product, subscribe to workshop items but if you found issue or fraud in it you can NOT post it as developer silent you.

Congratulations!

zZzooey.exe Aug 26, 2018 @ 8:01am 
Well if youve been banned from the hub/forum then its obvious why you cant post. You peskering support and posting here its steams fault and steams update fault is misleading.
Last edited by zZzooey.exe; Aug 26, 2018 @ 8:02am
999999999 Aug 26, 2018 @ 8:03am 
It is the same error if you are Community banned or when you try posting on the forums in that hub when you are forum banned.

This has nothing to do with the client UI at all. It was actually implemented before the new UI went live from beta.

Perfectly reasonable to be barred from posting on anything in the game hub as it is a ban on any type of communication in that hub.
Rusted Droid Aug 26, 2018 @ 8:03am 
Originally posted by :
Well if youve been banned from the hub/forum then its obvious why you cant post. You peskering support and posting here its steams fault and steams update fault is misleading.

It is related as i was able to post comments before now i am unable.
zZzooey.exe Aug 26, 2018 @ 8:04am 
Originally posted by DIO_SVK:
Originally posted by :
Well if youve been banned from the hub/forum then its obvious why you cant post. You peskering support and posting here its steams fault and steams update fault is misleading.

It is related as i was able to post comments before now i am unable.
Because you werent banned before and now you are? Hows your ban related to steams ui update?
Last edited by zZzooey.exe; Aug 26, 2018 @ 8:04am
Rusted Droid Aug 26, 2018 @ 8:08am 
Originally posted by :
Originally posted by DIO_SVK:

It is related as i was able to post comments before now i am unable.
Because you werent banned before and now youre not? Hows your ban related to steams ui update?

About year ago. I was commenting of some modification and one of the game Fan-bois was the moderator of that game hub. He clearlly was instructed to silent people with any type of negative feedback (even constructive). I do not cared then as i was able to post feedback (via comments) to other people items posted on workshop. After the new chat update i am not anymore able to do that. Developer of that game will not remove that restriction as they are but hurt.
999999999 Aug 26, 2018 @ 8:11am 
It has nothing to do with the update at all.
Spawn of Totoro Aug 26, 2018 @ 8:16am 
Originally posted by DIO_SVK:
Really great design that you can play product, subscribe to workshop items but if you found issue or fraud in it you can NOT post it as developer silent you.

There are report buttons for issues of fraud on the workshop item's page or the game's store page. You do not need to leave a comment for these as a report is the correct way to deal with them.

Originally posted by DIO_SVK:
Originally posted by :
Because you werent banned before and now youre not? Hows your ban related to steams ui update?

About year ago. I was commenting of some modification and one of the game Fan-bois was the moderator of that game hub. He clearlly was instructed to silent people with any type of negative feedback (even constructive). I do not cared then as i was able to post feedback (via comments) to other people items posted on workshop. After the new chat update i am not anymore able to do that. Developer of that game will not remove that restriction as they are but hurt.

The bans, from what I see, were due to insulting others, not for criticism.

Originally posted by 999999999:
It has nothing to do with the update at all.

Correct.

It was a change in how Valve decided to deal with forum bans, not the UI update.

They may have happened with in a few weeks of echother (not sure when the policy changed) but they are seperate changes.
Last edited by Spawn of Totoro; Aug 26, 2018 @ 8:17am
Rusted Droid Aug 26, 2018 @ 8:24am 
Originally posted by Spawn of Totoro:
The bans, from what I see, were due to insulting others, not for criticism.

He always submit any word that was kinda "insulting" as for "that reason". Maybe even if i type HI, i will be banned for "HI insulting"
999999999 Aug 26, 2018 @ 8:24am 
SoT can see all of it.
Rusted Droid Aug 26, 2018 @ 8:28am 
Originally posted by Spawn of Totoro:

Correct.

It was a change in how Valve decided to deal with forum bans, not the UI update.

They may have happened with in a few weeks of echother (not sure when the policy changed) but they are seperate changes.

For me it happend right after Steam update to new chat.
999999999 Aug 26, 2018 @ 8:29am 
It was added right after the Summer sale ended. You only just noticed after the UI update.
Rusted Droid Aug 26, 2018 @ 8:36am 
Originally posted by 999999999:
It was added right after the Summer sale ended. You only just noticed after the UI update.

I am mostly everyday Steam user nowadays and i noticed it after Steam updated and i want to ask question on some workshop item sadly related to that product...
The author of that item has private profile, reject friend requests and unable to comment on that item. This is really Great! soo great.
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Date Posted: Aug 26, 2018 @ 2:56am
Posts: 35