refund scam game pummel party

[(42o)WarLorD]

pummel party is a board game like mario party it took exactly 3 hours to play thru one game. i would of stopped earlier but i was hoping a mini game i hadnt seen yet would show up or unlock at the end of the match and entice me to keep the game... but there isnt anymore games the poor control on the few mini games makes it unplayable. im at 3.1 hours of play time and tried to refund the same day of purchase. how can i contract steam directly as i keep getting over 2 hours auto rejected...?

[Cathulhu]

Creating a refund request is contacting Steam directly. Every request is seen and decided by an employee.

[(42o)WarLorD]

Originally posted by Cathulhu:

Creating a refund request is contacting Steam directly. Every request is seen and decided by an employee.

so steams in on the scam then?

[Teksura]

Originally posted by (42o)WarLorD:

Originally posted by Cathulhu:

Creating a refund request is contacting Steam directly. Every request is seen and decided by an employee.

so steams in on the scam then?

Are you suggesting that a member of Valve's staff showed up at your home to force you into exceeding the 2 hour mark?

[Satoru]

Its not a scam because you played a game for 3 hours, VOLUNTARILY and now cant get a refund

[cSg|mc-Hotsauce]

No. That game just released. Valve had the 2 hour policy for refunds a couple years ago.

[(42o)WarLorD]

Originally posted by Teksura:

Originally posted by (42o)WarLorD:

so steams in on the scam then?

Are you suggesting that a member of Valve's staff showed up at your home to force you into exceeding the 2 hour mark?

actually basicly yeh. they advertised me the game at my private home and said i could try it out without worrying if it sucks. because i could always refund it after trying it out. so i tried it played one game that just so happen to take 3 hours exactly right over the refund limit.. i wasnt staring at the clock i was just trying the game out and seeing if it would get better after playing one time thru...

[cSg|mc-Hotsauce]

Read all the rules again... https://store.steampowered.com/steam_refunds/

[(42o)WarLorD]

Originally posted by cSg|mc-Hotsauce:

Read all the rules again... https://store.steampowered.com/steam_refunds/

:qr:

cool but to try the game out it takes 3 hours

[cSg|mc-Hotsauce]

Originally posted by (42o)WarLorD:

Originally posted by cSg|mc-Hotsauce:

Read all the rules again... https://store.steampowered.com/steam_refunds/

cool but to try the game out it takes 3 hours

You had 2 hours to see if it would work on your PC.

[(42o)WarLorD]

Originally posted by cSg|mc-Hotsauce:

Originally posted by (42o)WarLorD:

cool but to try the game out it takes 3 hours

You had 2 hours to see if it would work on your PC.

:qr:

that and the top line of:
You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

[FMP]

Originally posted by (42o)WarLorD:

Originally posted by cSg|mc-Hotsauce:

You had 2 hours to see if it would work on your PC.

:qr:

that and the top line of:
You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

Read paragraph two.

[Zefar]

Originally posted by (42o)WarLorD:

Originally posted by cSg|mc-Hotsauce:

Read all the rules again... https://store.steampowered.com/steam_refunds/

:qr:

cool but to try the game out it takes 3 hours

The refund tools are not there to Demo the games. Because if you do this too often you'll get a warning for abusing the refund system.

But because you've already got an answer from refund ticket that you've exceeded the 2 hour limit I'll be closing this because there is nothing we can do for you.

You could try to suggest to the game developer of the game to improve various minigames so that it becomes more fun though.