Terribly Slow Download Speed, Drops to 0Bytes/s Every Few Seconds

[sirkees]

I've tried like every fix I've seen online (90% of them being to turn off DiagTrack). I've also cleared every cache there is to clear, restarted my PC, restarted (and recently reinstalled) Steam, tested my download speed (50+ MB/s) <- THATS FAST. My default download region is Washington DC and I live like an hour and a half away so thats right, I tried switching to Philly, same result, switched to West Africa because someone said to, little bit better for a second and then went right back into the mess. I have to download so many games right now and these awful speeds are not helping at all Im not waiting and hour to download 5 gigs. Please help.

[The Giving One]

I would suggest you try more regions, and not just close ones. Try some more very, very far away from. you.

What is DiagTrack ?

Some third party programs can cause this issue, too.

Programs Which May Interfere with Steam

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

I would suggest you try more regions, and not just close ones. Try some more very, very far away from. you.

What is DiagTrack ?

Some third party programs can cause this issue, too.

Programs Which May Interfere with Steam

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

I'll try regions + check the list and get back to you. DiagTrack has something to do with monitoring and throttling network usage, but almost everything does that by itself now and people say it's almost useless and just gets in the way and is fine to disable.

[The Giving One]

Yes, that DiagTrack is probably an issue, so it's good to disable that.

There is an easy test to see if you have other software than can be an issue here.

Reboot into safe mode with networking enabled, and log into your Steam account only, and set your region back to the default location and try to download again.

Change regions while still in safe mode with networking. Keep trying different regions. This is only a test and not a permanent solution, as if you see improvement, there are more steps to take to hopefully correct it for good.

Also, if you are using a wireless connection, that can be bypassed with ethernet from the source unit (modem) to the PC directly. Routers can sometimes be an issue with Steam downloads, even if you can download otherwise on the net just fine.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

Yes, that DiagTrack is probably an issue, so it's good to disable that.

There is an easy test to see if you have other software than can be an issue here.

Reboot into safe mode with networking enabled, and log into your Steam account only, and set your region back to the default location and try to download again.

Change regions while still in safe mode with networking. Keep trying different regions. This is only a test and not a permanent solution, as if you see improvement, there are more steps to take to hopefully correct it for good.

Also, if you are using a wireless connection, that can be bypassed with ethernet from the source unit (modem) to the PC directly. Routers can sometimes be an issue with Steam downloads, even if you can download otherwise on the net just fine.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

I'm on wired ethernet, and I'll see what I can do with the test, might take a while to see what it can do. Currently in the middle of a 65 GB download.

[The Giving One]

İlk olarak SirKapplez | TWCH tarafından gönderildi:

I'm on wired ethernet, and I'll see what I can do with the test, might take a while to see what it can do. Currently in the middle of a 65 GB download.

Understood.

After trying those steps above, you might wish to post more info on your system and computer, so we can try to help more if needed.

The full operating system, including if 32 or 64 bit.
The computer model and model number, or motherboard if it is custom built.

Staying on a wired connection while troubleshtooting this is good. And you can post here while still in safe mode with networking, if you decide to try that step.

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

İlk olarak SirKapplez | TWCH tarafından gönderildi:

I'm on wired ethernet, and I'll see what I can do with the test, might take a while to see what it can do. Currently in the middle of a 65 GB download.

Understood.

After trying those steps above, you might wish to post more info on your system and computer, so we can try to help more if needed.

The full operating system, including if 32 or 64 bit.
The computer model and model number, or motherboard if it is custom built.

Staying on a wired connection while troubleshtooting this is good. And you can post here while still in safe mode with networking, if you decide to try that step.

Will do, but first I was looking at the Steam download statistics and noticed something that to me at least seems very abnormal. I cannot attach the screenshot, but the download traffic across the world were going steady, until yesterday at 10:30 pm, the traffic skyrocketted and has yet to settle back down to where it was... I will fetch PC specs now.

[The Giving One]

İlk olarak SirKapplez | TWCH tarafından gönderildi:

Will do, but first I was looking at the Steam download statistics and noticed something that to me at least seems very abnormal. I cannot attach the screenshot, but the download traffic across the world were going steady, until yesterday at 10:30 pm, the traffic skyrocketted and has yet to settle back down to where it was... I will fetch PC specs now.

That's almost surely because the huge Summer Sale was ending and people were scrambling to download games mostly near the end, especially if they waited to see if the games would be cheaper at the end maybe.

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

İlk olarak SirKapplez | TWCH tarafından gönderildi:

Will do, but first I was looking at the Steam download statistics and noticed something that to me at least seems very abnormal. I cannot attach the screenshot, but the download traffic across the world were going steady, until yesterday at 10:30 pm, the traffic skyrocketted and has yet to settle back down to where it was... I will fetch PC specs now.

That's almost surely because the huge Summer Sale was ending and people were scrambling to download games mostly near the end, especially if they waited to see if the games would be cheaper at the end maybe.

Okay that could make sense but on the graph the jump was in a perfectly straight line... no gradual build up and all in one minute just seems supicious you know?

[The Giving One]

İlk olarak SirKapplez | TWCH tarafından gönderildi:

Okay that could make sense but on the graph the jump was in a perfectly straight line... no gradual build up and all in one minute just seems supicious you know?

It's hard to say, but the fact there was a huge sale going on, surely was a contribution. We see several threads on download issues during Steam sales. As you can imagine, the network servers are more saturated during these sales.

Yes, it's possible you have another issue that is contributing to this problem now, that is not related to the high network during that sale, and these steps can hopefully help you find what that issue(s) is.

Don't forget to post the computer info requested above, when you have a chance, and if you still have issues after trying the steps suggested so far.

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

İlk olarak SirKapplez | TWCH tarafından gönderildi:

I'm on wired ethernet, and I'll see what I can do with the test, might take a while to see what it can do. Currently in the middle of a 65 GB download.

Understood.

After trying those steps above, you might wish to post more info on your system and computer, so we can try to help more if needed.

The full operating system, including if 32 or 64 bit.
The computer model and model number, or motherboard if it is custom built.

Staying on a wired connection while troubleshtooting this is good. And you can post here while still in safe mode with networking, if you decide to try that step.

Specs:

Windows 10 Home
64 bit
I have a Corsair One PC whos serial number is 010618115102

[The Giving One]

Find it on their site, using the search tool there or entering info manually, then link it here when you find it, please :

https://www.corsair.com/us/en/one

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

Find it on their site, using the search tool there or entering info manually, then link it here when you find it, please :

https://www.corsair.com/us/en/one

My specific model includes:

CHASSIS
BLACK, VR READY
CPU
INTEL I7-8700K, LIQUID COOLED
GPU
NVIDIA GTX 1080 Ti, LIQUID COOLED
DRAM
32GB 2666MHZ DDR4
STORAGE
480GB M.2 NVME SSD, 2TB HDD
MOTHERBOARD
Z370
PSU
500W SFX, 80 PLUS GOLD
OS
WINDOWS 10 HOME

Also, I switched to Japan for downloading region and have had a steady download rate with no drops, but just a slower rate than I usually experience which is to be expected since its across the freaking planet.

[The Giving One]

İlk olarak SirKapplez | TWCH tarafından gönderildi:

Also, I switched to Japan for downloading region and have had a steady download rate with no drops, but just a slower rate than I usually experience which is to be expected since its across the freaking planet.

I suspected that you simply need to try different regions, and so maybe this was just the one you needed for now.

Keep that up, if you wish, and reply if you need further help. If you reply, please link us to the exact computer you have, on the official manufacturer's website.

There could still be some third party software causing minor issues, perhaps. Need the computer info, please, if you reply.

[sirkees]

İlk olarak The Giving One tarafından gönderildi:

İlk olarak SirKapplez | TWCH tarafından gönderildi:

Also, I switched to Japan for downloading region and have had a steady download rate with no drops, but just a slower rate than I usually experience which is to be expected since its across the freaking planet.

I suspected that you simply need to try different regions, and so maybe this was just the one you needed for now.

Keep that up, if you wish, and reply if you need further help. If you reply, please link us to the exact computer you have, on the official manufacturer's website.

There could still be some third party software causing minor issues, perhaps. Need the computer info, please, if you reply.

I looked and I'm almost positive that Corsair does not offer a method of searching for my exact computer, unless I'm completely clueless as to what I'm looking for. Also, I am still experiencing drops :(

[The Giving One]

İlk olarak SirKapplez | TWCH tarafından gönderildi:

I looked and I'm almost positive that Corsair does not offer a method of searching for my exact computer, unless I'm completely clueless as to what I'm looking for.

The mistake could be mine, as I don't know about that model. I was asking for the exact one, in case they have more than one sub-model avaialble.

If that is the only one, then are you sure all your device drivers are fully up to date for it ?

I still suggest safe mode with networking to troubleshoot, if you have further issues after this region change is showing results. Many prebuilt computers can possibly come with problematic software preinstalled, that does not get along with Steam.

I wanted to see the exact model to see what it comes with preinstalled, if so. But we can look at that later, if you wish. So ignore that for now, please. Sorry about that.

If you want to keep troubleshooting this further, you need to test it with safe mode with networking enabled. There in that boot, these types of programs will not run unless you launch them yourself. It's a clean boot state to make sure that Steam is not conflicting with other software on your computer, if there is any that is.