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Hmm...interesting. I have a conspiracy theory: They disabled it for the Steam sale to prevent people from seeing the game rating before visiting the store page. They might see the feature as denting sales perhaps? Probably a wild theory which is completely unfounded and irrational....or perhaps.....?....lol
It's a problem when there's congestion. And sales are ALWAYS a time of congestion.
I'll bet if you leave it until the early hours of the morning or something it'll work better.