content servers unreachable.

[Dirtybill]

For the past 2 days ive been trying to download a game and it gets to 96% done and then says either no internet connection or content servers unreachable. I get the second one more then the first one and i've reset steam changed my download region and cleared my download cached data and still not working. please help

[The Giving One]

How many download regions did you try ?

https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

Change Download Region

The Steam content system is divided into geographical regions. The Steam client automatically detects its current region and uses content servers located in that region for best performance. Sometimes, servers in a specific region may be slow, overloaded or have a hardware failure causing download issues. It is advisable to temporarily switch to a different download region to use another set of content servers.

Steam -> Settings -> Downloads -> Download Region.You may need to test several regions other than your own.j

And you should try some very, very far away also.

[Dirtybill]

Originally posted by The Giving One:

How many download regions did you try ?

https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

Change Download Region

The Steam content system is divided into geographical regions. The Steam client automatically detects its current region and uses content servers located in that region for best performance. Sometimes, servers in a specific region may be slow, overloaded or have a hardware failure causing download issues. It is advisable to temporarily switch to a different download region to use another set of content servers.

Steam -> Settings -> Downloads -> Download Region.You may need to test several regions other than your own.j

And you should try some very, very far away also.

I've tryed like 6 other regions.

[The Giving One]

I have seen cases where many more needed to be tried.

Do you have Vodafone Internet Service or Vipre Antivirus by chance ?

Are you using a router ?

Post the Operating system, if 32 or 64 bit , computer model and model number or motherboard if custom built, please.

There is an easy test to see if there is a software conflict causing issues.

Boot into safe mode with networking. Test the download there. If you see improvement, then you have a software conflict in a normal boot.

[Dirtybill]

I don't either of those I am using a router but have also tryed ethernet same issue
i'm using Windows 8 64 bit. its a msi GE72 2qc Apache with a GTX960m
I'm going to try launching in safe mode next.

[The Giving One]

Not safe mode. Safe mode with networking.

And do you have the Killer Network Access manager software installed, since that is an MSI board ?

Looks like it has a Killer device...

Killer Gb LAN

https://www.msi.com/Laptop/GE72-2QC-Apache/Specification

[Dirtybill]

I deleted it cause I saw a forum post saying that that could fix it.

[The Giving One]

Originally posted by Dirtybill:

I deleted it cause I saw a forum post saying that that could fix it.

So you uninstalled the Killer Network Access manager software only and made sure you had the latest Killer Driver ONLY.

Is that correct ?

What about all the other device drivers ? Are they all up to date ? Not talking about GPU drivers here, please.

https://www.msi.com/Laptop/support/GE72-2QC-Apache#down-driver

That is the right laptop, correct ?

EDIT...........................................

Originally posted by Dirtybill:

i'm using Windows 8 64 bit.

I don't see Windows 8 in the drop menu for drivers.

https://www.msi.com/Laptop/support/GE72-2QC-Apache#down-driver&Win8.1%2064

They "may" work for Windows 8.1, but it is not listed in the drop menu.

That list only has W 8.1 64 and W 10 64.

How is it you have Windows 8 ?

[Dirtybill]

changed my region one last time and it worked. Thanks for all the help.

[The Giving One]

Originally posted by Dirtybill:

changed my region one last time and it worked. Thanks for all the help.

You are welcome. I am still curious how you have Windows 8 on that, from my edit above. But if you are ok now, then that is great.

Changing regions, especially on weekends or maybe big holidays, can often help you in cases just like this in the future. Good luck to you always.

[Dirtybill]

I bought it 2 years ago and haven't had the money to get windows 10 on it.

[The Giving One]

Originally posted by Dirtybill:

I bought it 2 years ago and haven't had the money to get windows 10 on it.

No sorry, but that was not my point. Windows 8 is not in the list for supported OS on that laptop, according to MSI. That is why I was asking how you have Windows 8 on it.

The oldest OS listed there is Windows 8.1

[Dirtybill]

I just call it 8 but its 8.1

[The Giving One]

Originally posted by Dirtybill:

I just call it 8 but its 8.1

Oh I see. Thanks for clarifying. Take care, unless you need further help.

[Dirtybill]

Thanks for all the help.