How to contact steam about exact date of a used game key?

[Darius]

Bought a Steam key through a 3rd party website and the key ended up duplicate, when I contacted their support they asked me to contact steam about exact date of the key usage....how do I contact steam about it?

[Seraphita]

Can't you see that on your own in your account? Like... every games you activate and buy will appear in your list. I believe it comes with the date of the activation. Correct me if I'm wrong.

Edit: Found it. (Not a link, find it): Home > Account > Licenses and product key activations. You go there by clicking on your name then account details then you'll see this: View licenses and product key activations. Click that for all of your key activations and date that you activated it.

[ᴠᴀʀ]

Originally posted by Zero:

Can't you see that on your own in your account? Like... every games you activate and buy will appear in your list. I believe it comes with the date of the activation. Correct me if I'm wrong.

Yes, right here :

https://store.steampowered.com/account/licenses/

If you have a key that's already activated by someone else.. You're out of luck.

[MancSoulja]

Originally posted by Magister:

Bought a Steam key through a 3rd party website and the key ended up duplicate, when I contacted their support they asked me to contact steam about exact date of the key usage....how do I contact steam about it?

Steam will not provide you with that information. The seller you bought from already knows this. He is trying to distract you, so he can make a clean getaway with your money,

[Seraphita]

Originally posted by ۷คг:

Originally posted by Zero:

Can't you see that on your own in your account? Like... every games you activate and buy will appear in your list. I believe it comes with the date of the activation. Correct me if I'm wrong.

Yes, right here :

https://store.steampowered.com/account/licenses/

If you have a key that's already activated by someone else.. You're out of luck.

Yeah. As edited. But I believe anyway that what OP asks for is the actual original key activation (which would not be shown on his own account) so it's a bit my bad. I got a moment of dumb.

[Forcen]

Am I crazy or did Steam add just this sort of thing to let people get back at key sellers that screwed them over? I have a memory of a page where you could do exactly this but I might just be misremembering..

[Satoru]

Originally posted by Forcen:

Am I crazy or did Steam add just this sort of thing to let people get back at key sellers that screwed them over? I have a memory of a page where you could do exactly this but I might just be misremembering..

I believe it’s only used for account recovery purposes

[Spawn of Totoro]

Originally posted by Magister:

Bought a Steam key through a 3rd party website and the key ended up duplicate, when I contacted their support they asked me to contact steam about exact date of the key usage....how do I contact steam about it?

I have heard that support has started to provide that information if you contact them. I suggest submitting a support ticket.

[Forcen]

Originally posted by Spawn of Totoro:

Originally posted by Magister:

Bought a Steam key through a 3rd party website and the key ended up duplicate, when I contacted their support they asked me to contact steam about exact date of the key usage....how do I contact steam about it?

I have heard that support has started to provide that information if you contact them. I suggest submitting a support ticket.

That might be what I'm thinking of... Unless this page shows it: https://store.steampowered.com/account/registerkey

[mimizukari]

Originally posted by Spawn of Totoro:

Originally posted by Magister:

Bought a Steam key through a 3rd party website and the key ended up duplicate, when I contacted their support they asked me to contact steam about exact date of the key usage....how do I contact steam about it?

I have heard that support has started to provide that information if you contact them. I suggest submitting a support ticket.

Yes; and if you can prove you purchased it, like with a receipt, etc, they remove it from the original person's account and add it to your own (atleast, I think that happened in one case.)

[ᴠᴀʀ]

Unless there's a specific support page around this issue, it's just a rumor.

Contact support and make your case. I sincerely hope that duplicate key seller is gonna get punished for it. And for future purchases, please stick to steam store or isthereanydeal.com