Up Twix :) 2018년 4월 1일 오전 7시 04분
Steam keeps deleting itself as well as the games
So basically I have steam, and I own 14 games. I will play the games for a couple days, then all of a sudden, usually while sleeping, all of my games AND steam delete themselves. Steam file isn't found, and neither are the games. The shortcuts are still there, and I have had my anti-virus check for viruses and it finds none. Then I have to re-download the games completely. The weirdest part is that it only happens with Steam, and nothing else like Uplay or Origin. There's also no setting on my anti-virus to say "hey steam's ok, keep it". This has happened a couple times so I'm resorting to here for help.
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The Giving One 2018년 4월 1일 오전 7시 38분 
urdealer님이 먼저 게시:
There's also no setting on my anti-virus to say "hey steam's ok, keep it". This has happened a couple times so I'm resorting to here for help.
What is this antivirus program ?

An antivirus that does not allow me to add real-time scan exceptions does not get installed on my computer.
Up Twix :) 2018년 4월 1일 오전 7시 40분 
The Giving One님이 먼저 게시:
urdealer님이 먼저 게시:
There's also no setting on my anti-virus to say "hey steam's ok, keep it". This has happened a couple times so I'm resorting to here for help.
What is this antivirus program ?

An antivirus that does not allow me to add real-time scan exceptions does not get installed on my computer.
Its Norton, it has several options to scan my pc and ive done them all and nothing comes up
Up Twix :) 님이 마지막으로 수정; 2018년 4월 1일 오전 7시 41분
The Giving One 2018년 4월 1일 오전 7시 43분 
There is surely your problem. Norton is one of the worst ones. You should be able to add exceptions in Norton, but I personally would not even have that one on my computer.

Just a few examples....

http://steamcommunity.com/discussions/forum/1/135508284745669639/?tscn=1486325012#c135508284745775689
http://steamcommunity.com/discussions/forum/1/348292957936793818/?tscn=1476505156#c348293073006152613
http://steamcommunity.com/discussions/forum/1/392183857628513359/#c392184289304621591
http://steamcommunity.com/discussions/forum/1/458607518209700397/?tscn=1453942737#c458607518210063348
http://steamcommunity.com/discussions/forum/1/392184289304843029/?tscn=1458633705#c392184342868920447
http://steamcommunity.com/discussions/forum/1/135508284745669639/?ctp=2#c135508292188750093
http://steamcommunity.com/discussions/forum/1/135508398035252595/?tscn=1486512443#c135508398035441848
http://steamcommunity.com/discussions/forum/1/1291817208504242788/#c1291817837613083000

EDIT.............

Norton also may come with Norton Online Backup, or other child processes, which can be leftover if Norton is ininstalled, and can still be a problem in some cases, such as Steam connectivity issues.

Really, I would not have anything Symantec on my system, including Norton.

Even after you uninstall Norton and its child programs, if that applies, you will still have to fix all the issues it caused.

Reinstalling Steam and verifying the game files for games affected. You should be able to reinstall Steam right over the existing path, to fix issues with Steam, then verify the game files for all games affected.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Only test games by launcing them from your Steam library. Do not use any desktop shortcuts, or existing shortcuts. They are surely broken as of now anyway, if Norton quarantined the .exe files for Steam and the games.

Those shortcuts won't work anymore.
The Giving One 님이 마지막으로 수정; 2018년 4월 1일 오전 7시 51분
Washell 2018년 4월 1일 오전 7시 49분 
Add the steam folder as an exception to the AV. Alternatively, don't rule out a parent, sibling, girl/boyfriend messing with you.
Up Twix :) 2018년 4월 1일 오전 7시 51분 
The Giving One님이 먼저 게시:
There is surely your problem. Norton is one of the worst ones. You should be able to add exceptions in Norton, but I personally would not even have that one on my computer.

Norton also may come with Norton Online Backup, or other child processes, which can be leftover if Norton is ininstalled, and can still be a problem in some cases, such as Steam connectivity issues.
Any specific anti-virus programs you would recommend?
The Giving One 2018년 4월 1일 오전 7시 52분 
urdealer님이 먼저 게시:
Any specific anti-virus programs you would recommend?
Please see my edit above.

Many here simply use Windows Defender and add exceptions for Steam and games. I use Avira, as it has folder options as well as .exe options for real-time scan exceptions.

Even if you add exceptions in Norton, if Norton has other programs, they can still screw with Steam, such as in my example above.
Up Twix :) 2018년 4월 8일 오전 7시 00분 
The Giving One님이 먼저 게시:
urdealer님이 먼저 게시:
Any specific anti-virus programs you would recommend?
Please see my edit above.

Many here simply use Windows Defender and add exceptions for Steam and games. I use Avira, as it has folder options as well as .exe options for real-time scan exceptions.

Even if you add exceptions in Norton, if Norton has other programs, they can still screw with Steam, such as in my example above.
Ok, it was Norton. BUT. There is a setting to make it so it can't delete applications. So instead of throwing away my money I figured out a way to make it so it couldn't delete the apps. Norton has worked well for me, so I'm just saying, don't go around telling people to delete Norton. ESPECIALLY since there's a way around it.
The Giving One 2018년 4월 8일 오전 7시 09분 
urdealer님이 먼저 게시:
Norton has worked well for me, so I'm just saying, don't go around telling people to delete Norton. ESPECIALLY since there's a way around it.
I did not "tell" anyone to "delete" Norton. I said I would if it was me. There are those that use it fine, but are aware how to set it up, or know that other child processes that may come with Norton, such as Norton Online Backup may also be an issue, such as with Steam connectivity and downloads.

Sorry, but the fact is many think it is a very overprotective anitvirus/security program/package, and don't like it. What I posted was factual information, with links to prove it.

As well as the fact that Norton was once listed here, before the support page was simplified:

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

In short, I gave you the choice to make an informed decision, after I fully INFORMED you of your choices in order to make that decision. I even told you that you "should be able to add exceptions in Norton", right off the bat.
The Giving One님이 먼저 게시:
You should be able to add exceptions in Norton, but I personally would not even have that one on my computer.
Dyamorph 2018년 4월 8일 오전 7시 22분 
i wonder what happened to my steam, for some reason my stellaris game doesn t see all my mods and i still have them
or maybe its my stellaris
Dyamorph 님이 마지막으로 수정; 2018년 4월 8일 오전 7시 22분
The Giving One 2018년 4월 8일 오전 7시 25분 
Dyamorph님이 먼저 게시:
i wonder what happened to my steam, for some reason my stellaris game doesn t see all my mods and i still have them
or maybe its my stellaris
For help on a modded game, you should maybe post or search in that game's forum. You can right click the game in your library and select "view forum" and those there probably mod the game also, and can help you the best.
Dyamorph 2018년 4월 8일 오전 7시 57분 
ok thanks
Muppet among Puppets 2018년 4월 8일 오전 8시 10분 
Never set any program to auto delete things based on detection.
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