Steam account creating Captcha is broken

[Myth]

Steam account creating Captcha is broken
I am trying to make a new steam account
I solved the captchas correclty over and over and it kept saying prove ur humanity
then after a couple it tries it gave me 'There was a problem creating your Steam account, please try again later. whats the deal ? how ccan i create a new account'

[IKnowGunFu]

Steam, your captchas are nonsense. They do not work. Good luck recovering your account info!!!!!!!!!!!!!

[SkillIssue]

Captcha is not rly working wtf is this sh*t?

[koraq]

Have anyone figured out how to actually contact Support? The help part of Steam is just an endless list of selection lists, and no way to contact anyone.

[76561199094169245]

Well if create account, verify if bad response captcha, Try Reverifying its get account created.

[filyin]

Captcha was asking more and more and more questions and then answered that 'my computer sends too many requests'. Then when I finally passed it it said that there is an 'error in the captcha field' and I need to pass it again.

[Juniper]

My partner is also locked out of his account with this captcha failure. Hope it gets fixed soon.

[DaRedGobbo]

Yup, same thing here. Daughter can't get past captcha, no way to contact support.

[Dr. Buiu]

Is it just me or the captcha is trying to force us to test more images than the necessary?

[septe]

Guys, I want to say I finally got in. Do this: ignore the steam app. Get on the steam login webpage in your browser. Get through the captcha and you'll be able to change your password or whatever it is you needed. A shout out to the fella who said his mate went through this. He pointed this out to me. Make sure it's the game side and not the community side.

[Birdie Girl]

Tried ignoring the app and doing it on the webpage, it didn't work. :/

[akhenmosis]

I've tried all of these multiple times, and on my mobile and another pc and have failed. Does anyone know how to contact steam support?

[Milk Duck]

Αναρτήθηκε αρχικά από akhenmosis:

I've tried all of these multiple times, and on my mobile and another pc and have failed. Does anyone know how to contact steam support?

afaik the only way to contact steam to make a ticket about your account is to create a new account then contact them letting them know you are having trouble logging into your old account :/

you will then have to verify your identity with details regarding your old account and if you pass they will send a link to reset password.

there is no contact email available in support that i could find and really, the only way to contact steam is to contact valve's corporate offices by email or phone.

dont ask me why a multi-billion dollar tech company with one of the most used gaming platforms doesnt provide any other way for users to contact support bc the fact that it doesnt does not make any sense to me.

[npearce]

I concur, couldn't set up a new account for my kid through the app, but once went on a web browser had no issues.

Αναρτήθηκε αρχικά από septe:

Guys, I want to say I finally got in. Do this: ignore the steam app. Get on the steam login webpage in your browser. Get through the captcha and you'll be able to change your password or whatever it is you needed. A shout out to the fella who said his mate went through this. He pointed this out to me. Make sure it's the game side and not the community side.

[Bombardiro Crocadilo]

Αναρτήθηκε αρχικά από Myth.:

Steam account creating Captcha is broken
I am trying to make a new steam account
I solved the captchas correclty over and over and it kept saying prove ur humanity
then after a couple it tries it gave me 'There was a problem creating your Steam account, please try again later. whats the deal ? how ccan i create a new account'

i dont even get why they added that it rlly doesnt work

[crunchyfrog]

Αναρτήθηκε αρχικά από CS grow ur genitals:

Αναρτήθηκε αρχικά από Myth.:

Steam account creating Captcha is broken
I am trying to make a new steam account
I solved the captchas correclty over and over and it kept saying prove ur humanity
then after a couple it tries it gave me 'There was a problem creating your Steam account, please try again later. whats the deal ? how ccan i create a new account'

i dont even get why they added that it rlly doesnt work

It does work normally, obviously.

The thing to remember is that all browsers are different. The Steam UI uses a fork of Chrome, and that just might be a bit wonky on another browser.

I buy an awful lot of stuff online as I'm housebound. In recent months I've had issues buyingthings like synthesizers from websites because one bit of the security on the payment screen doesn't work correctly. In those cases, I go through trying on Kindle Fire, then on my daughter's iPad, then PS3 or WiiU, and laptop.
Eventually a browser will work.