mkdr Jun 24, 2019 @ 12:08pm
Webhelper process still takes insane high idle CPU usage for nothing
Post from 2014 https://steamcommunity.com/discussions/forum/1/38596747746461596/

How incompetent can a multi billion $ company be? Maybe hire some decent developers for once and make Steam good? Crappy Steam Client is still full of bugs which never got fixed since years:

- web helper takes high CPU usage even Steam is minimized ( https://i.imgur.com/fQiKU8y.png )
- randomly you start Steam and nothing happens, no loading GUI appears, you have to kill the process via task manager
- randomly happens Steam forgets login
- randomly happens Steam stuck during "connecting" GUI and you have to force close it via task manager
- entire Steam client is slow, especially scrolling
- Steam InHome Streaming still buggy and client crashes when alt+tab out of it
Last edited by mkdr; Jun 24, 2019 @ 12:16pm
< >
Showing 1-11 of 11 comments
cSg|mc-Hotsauce Jun 24, 2019 @ 12:12pm 
https://imgur.com/a/YoqG7m9

What page were you last on in the Client?

:qr:
AmsterdamHeavy Jun 24, 2019 @ 12:13pm 
- doesnt happen to me, ever
- doesnt happen to me, ever
- doesnt happen to me, ever
- doesnt happen to me, ever
- doesnt happen to me, ever

-I dont use it
mkdr Jun 24, 2019 @ 12:13pm 
The Start Store page. The issue with webhelper is easy to reproduce. If you close Steam, restart it, and it boots into your games, then the webhelper eats 0% idle. If you then open the Steam Store though, and then close Steam / Minimize it, the webhelpr drains in the background and wont ever be closed / killed properly.

I can reproduce this on all PCs I have, this was never fixed.
Last edited by mkdr; Jun 24, 2019 @ 12:14pm
cSg|mc-Hotsauce Jun 24, 2019 @ 12:15pm 
Don't start on the Store page. That loads from the web. Start with your Library instead.

:qr:
mkdr Jun 24, 2019 @ 12:20pm 
Originally posted by cSg|mc-Hotsauce:
Don't start on the Store page. That loads from the web. Start with your Library instead.

:qr:
Yes that works, until you switch the page in Steam Client from your libabry away, and then you have to restart Steam to make it work again and have no drain in the background. This is totally not a solution. It wont matter on a high end desktop maybe but it does on my laptop.
Crazy Tiger Jun 24, 2019 @ 12:21pm 
Originally posted by mkdr:
The Start Store page. The issue with webhelper is easy to reproduce. If you close Steam, restart it, and it boots into your games, then the webhelper eats 0% idle. If you then open the Steam Store though, and then close Steam / Minimize it, the webhelpr drains in the background and wont ever be closed / killed properly.

I can reproduce this on all PCs I have, this was never fixed.

That's because of the carroussel and such on the store page. It's a web page, it acts the same as Chrome does in that regard.

The other things you mention never occur to me. Steam always boots up nice without issues here.
Satoru Jun 24, 2019 @ 1:06pm 
A snapshot in time where steam uses 5% is 'high'.

are you running steam on a 1ghz pentium processor
mkdr Jun 24, 2019 @ 1:30pm 
Originally posted by Crazy Tiger:
Originally posted by mkdr:
The Start Store page. The issue with webhelper is easy to reproduce. If you close Steam, restart it, and it boots into your games, then the webhelper eats 0% idle. If you then open the Steam Store though, and then close Steam / Minimize it, the webhelpr drains in the background and wont ever be closed / killed properly.

I can reproduce this on all PCs I have, this was never fixed.

That's because of the carroussel and such on the store page. It's a web page, it acts the same as Chrome does in that regard.

The other things you mention never occur to me. Steam always boots up nice without issues here.
Nope. I could always reproduce the issues since Steam exists, over 10 different PCs. All my friends have the same issue since Steam went live.
If you close / minimize Chrome, it wont idle with 5% CPU in the background like Steam does.
mkdr Jun 24, 2019 @ 1:31pm 
Originally posted by Satoru:
A snapshot in time where steam uses 5% is 'high'.

are you running steam on a 1ghz pentium processor

8th gen Intel 6 core i7-8750H. Yes 5% idle for nothing is a ton. It creates 4Watt usage on the package.
Last edited by mkdr; Jun 24, 2019 @ 1:31pm
Crazy Tiger Jun 24, 2019 @ 1:39pm 
Originally posted by mkdr:
Originally posted by Crazy Tiger:

That's because of the carroussel and such on the store page. It's a web page, it acts the same as Chrome does in that regard.

The other things you mention never occur to me. Steam always boots up nice without issues here.
Nope. I could always reproduce the issues since Steam exists, over 10 different PCs. All my friends have the same issue since Steam went live.
If you close / minimize Chrome, it wont idle with 5% CPU in the background like Steam does.

Steam on the storepage and then minimized idles with 4,2%. Chrome, set on the Steam storepage, minimized, idles around 1,5%. Indeed a small difference, yep, I agree.
Steam on the library page and then minimized idles at 0,2%.

It has to do with the carroussel and such things on the store front page. The client probably could use some optimizing in that, yeah.

But regarding your other issues, none of those occur here. I've never had to kill Steam through the task manager.
< >
Showing 1-11 of 11 comments
Per page: 1530 50

Date Posted: Jun 24, 2019 @ 12:08pm
Posts: 11