New to PC gaming, PC constantly crashing within 5 to 10 minutes of game play. Can't figure it out.

[micah_white]

I'm a totally newbie to PC gaming, been a Xbox guy for years. I bought a ibuypower PC that was supposedly not used much a couple weeks ago and I'm having issues.

It has a GTX 1060
16 gb ram
120gb hdd
1tb ssd
Intel I7

Doesn't crash any other time and doesn't matter what game I play.

FPS isn't impressive either. I feel like this computer should be able to work better but I can't figure it out. I believe temps are in the normal range but I'm not totally sure what to look for.

[The Giving One]

The BIOS is the Basic Input Output System. In layman's terms, it's the firmware that allows your operating system to communicate with all your hardware.

You can look over the manual for your PC to learn about these settings, but unless you are sure of what you are doing, you need to be careful making changes in there. Some changes are good to make to optimize your PC and others you don't want to mess with as it can cause possible damage.

For example, my last board had the BIOS defaulted to PCIe GEN 2.0 and 3.0 is better, so I changed that setting and my GPU performs better since it is a GEN 3.0.

If the BIOS was left setup for on board GPU instead of PCIe, then that could explain some of the issues you have had. So you should still read the manual to learn about this before making changes, or ask for help, but I would suggest making sure that board is set to force the GTX card to be your primary display GPU. I think I linked the Hardware and OS forum previously if you need help specific to hardware or operating systems. If not, it's on the right from the main forum page here in the Community forums.

EDIT...........

https://steamcommunity.com/discussions/forum/11/

[micah_white]

Ok thank you I appreciate it. I'll give that manual a read and see of I can get it going and definitely ask before I mess around too much.

[The Giving One]

If you would like, follow my link, and suggested command to use from this post :

https://steamcommunity.com/discussions/forum/1/1643170269577054161/?ctp=2#c1643170269577588227

which should identify the board they put in there, and then you can go to that official manufacturer's website, usually, and download a .pdf or other format file of the manual that more easily explains BIOS settings and other features of the board. As well as all the drivers for it, if needed.

Not sure if iBuyPower does this well enough in their manuals or not so that's why I am suggesting that. If you post the command results here, we can look too.

[Crazy Tiger]

Messaggio originale di mwhite3313:

I'll be home tomorrow to try that out and I should have a DvI cable from Amazon to test. I would hope it isn't a faulty GPU but I didn't even have the time to mess around with the PC other than plug it in since I did all that work so little early to say.

I hope the same. I once had a faulty GPU come out of the box. Literally, I bought it, installed it and it didn't work.

The "have you got another GPU to test it" is also a standard test I like to use to filter out potential problems. Just to make sure.

From your OP I presume it's a used PC, due to wording "that was supposedly not used much". They didn't state why it was returned? Could be for the same issues you're having now.

But do keep working with The Giving One. He's a very knowledgable guy who won't give up helping you unless you hit an actual brick wall. I just wanted to share my input to not forget to check the actual hardware, just in case.

[micah_white]

Messaggio originale di Crazy Tiger:

Messaggio originale di mwhite3313:

I'll be home tomorrow to try that out and I should have a DvI cable from Amazon to test. I would hope it isn't a faulty GPU but I didn't even have the time to mess around with the PC other than plug it in since I did all that work so little early to say.

I hope the same. I once had a faulty GPU come out of the box. Literally, I bought it, installed it and it didn't work.

The "have you got another GPU to test it" is also a standard test I like to use to filter out potential problems. Just to make sure.

From your OP I presume it's a used PC, due to wording "that was supposedly not used much". They didn't state why it was returned? Could be for the same issues you're having now.

But do keep working with The Giving One. He's a very knowledgable guy who won't give up helping you unless you hit an actual brick wall. I just wanted to share my input to not forget to check the actual hardware, just in case.

I sadly don't have another GPU don't really have friends around me who game.

So I did get the PC used but it was from a kid who's dad spoiled him.. like this PC a Lexus exspecice bycles and such. He told me all this in the 5 minutes I met him and he is in collage so only used it for netflix and pictures I guess. Honestly the amount of money his dad spent on him and the lack of appreciation for some of the things was kind of sad not that it matters.

[micah_white]

So to follow up I got home and my computer monitor started working with the PC but it then wouldn't boot up saying system error relating to the kernel. So I thought I had fixed that and managed to get it to boot up and it definitely ran better. Way better FPS and graphics but it would still crash less but still so I ran another system check and nothing. Well today it crashed and said there were corrupt files relating to the kernel so I researched it and saw there are multiple reasons . First test i had the PC run was a RAM / memory test. It was a long one so I ran a errand and I came home to the PC off and I hit the power button. It froze at the window where you can hit f2 to edit setting for a long while. I turned it off and now it won't connect to my PC screen. I'm really unsure what to do. I'm pretty sure I caused this issue from when I was previously messing with it and hadn't any idea how much I could mess things up.

[micah_white]

Got it to power on I found a long list of these kernel issues dating back to 2018.

[The Giving One]

Run the command from this post and then reply with exactly and fully what the command shows afterwards :

https://steamcommunity.com/discussions/forum/1/1643170269577054161/?ctp=2#c1643170269577588227

1. If you need to keep using the computer to troubleshoot issues and are having problems booting it up here and there, use safe mode only for now. That hopefully will help get the computer running enough to see what is going on and do further troubleshooting.

2. Also try to get into the BIOS and after you do the command and report back what it says, we can maybe suggest to restore all BIOS settings to default. That should place any settings back to a normal state where any changes that someone might have made in the BIOS are in no way affecting these problems you seem to keep having.

You said you got this computer as a used one if I remember correctly, so there seems to be a history with this computer that you were just probably not aware of, and it is starting to sound like a hardware issue that we "might" be able to help you figure out and we will see, but we will need further information. Thanks.

EDIT..Especially considering that you said before that sfc /scannow reported no integrity violations, so the OS "seems" to be ok so far.

[micah_white]

Ok. It's acting up again so I won't be able to get exactly what it says tonight.

I've been trying to fix the corrupted files but no matter what I do it just tells me things aren't readable or something else is corrupted so it can't complete the process.

It was used you're right and I looked in the event log and there are these issues happening over a year ago. So I got kind of screwed on this thing.

I'll post probably tomorrow afternoon when I get some time to work with this thing. I appreciate the help.

[The Giving One]

If you cannot even boot it into safe mode, then it is almost surely a hardware failure or faulty hardware.

If not safe mode, try just booting straight into the BIOS screen only. The manual should explain how to do this, on the website of the manufacturer or hard copy is you have one.

I think you said you were able to do the OS scan before, and it showed no integrity violations at that time. If I am incorrect in that, please remind me of what the OS scan reported (sfc /scannow).

If there were violations and Windows was unable to repair them at that time, then the OS could also be an issue, but the computer should at least be able to get into the BIOS menu screen, even if the OS is faulty.

It might be something that is not too serious, such as a failing hard drive. So keep at it as you have time and hopefully, it can be repaired fairly inexpensively.

[micah_white]

You are right I did a OS scan before and it came back all good. I've ran it a couple times yesterday and it come back saying there is corrupted files and that windows was unable to repair them.

I'll let you know how getting into BIOS goes.

[micah_white]

I'm trying to access BIOS but no change from last night. I turned the PC off for the night since it wasn't responding. One thing I haven't mentioned was yesterday while I was trying to work on it, it would restart itself.. it would send me to a blue screen say something about missing and corrupted files which were different each time would show a progress bar of it retrieving information about what happened then it would restart. It did that twice in a row right after it booted up it was back to blue screen. After that it wouldn't boot up it would say at the screen where you can access BIOS before boot up and wouldn't respond. I hit the restart button and since then my monitor hasn't connected.

That's basically all I can remember hopefully something will change and let me access something in the PC.

[The Giving One]

So now you are getting BSOD errors. Yes, sadly, those are almost surely hardware or driver related. Since the PC was working for a while, my guess is hardware.

And I am further guessing it is the hard drive because you said this :

Messaggio originale di mwhite3313:

You are right I did a OS scan before and it came back all good. I've ran it a couple times yesterday and it come back saying there is corrupted files and that windows was unable to repair them.

I'll let you know how getting into BIOS goes.

If the OS scan was fine before, but now showing corrupted files, it could be the hard drive is failing or has failed.

If you can get it to boot at all in safe mode, try to set up a disk check to maybe confirm :

https://www.wikihow.com/Run-a-Chkdsk-Function

If that page that explains it is not clear, then search this information on the net for your operating system and you will find it, that is, if you have another device where you can access the internet and I assume you are using your phone here so that should help.

[UTFapolloMarine]

bad gpu and or ram, shoot maybe even a hdd dying out, what i would do is leave it at the desktop for a bit, if its anything beside a gpu nothing will happen except a restart if its ram, a hdd will launch to desktop no problem even if its dying and will last until it does, a dead gpu can go many ways in this world, most of the time we dont even know we have a dead gpu until our pc isnt even getting into the windows screen any more. leave it at the desktop overnight, if it restarts or powers off, its ram and or hdd for sure, a gpu will easily remain at the desktop no problem faulty or not. i had a fried evga that still would game but only for 5 minutes and look like ps1 graphics on ultra haha good luck though, reinstall windows and if the hdd is bad the diagnostics menu wont even allow it to install windows on it

[micah_white]

Messaggio originale di POUusnavy:

bad gpu and or ram, shoot maybe even a hdd dying out, what i would do is leave it at the desktop for a bit, if its anything beside a gpu nothing will happen except a restart if its ram, a hdd will launch to desktop no problem even if its dying and will last until it does, a dead gpu can go many ways in this world, most of the time we dont even know we have a dead gpu until our pc isnt even getting into the windows screen any more. leave it at the desktop overnight, if it restarts or powers off, its ram and or hdd for sure, a gpu will easily remain at the desktop no problem faulty or not. i had a fried evga that still would game but only for 5 minutes and look like ps1 graphics on ultra haha good luck though, reinstall windows and if the hdd is bad the diagnostics menu wont even allow it to install windows on it

So it will blue screen while on the home screen. The graphics are good while gaming and FPS as well until it freezes.

It went from just crashing and freezing while gaming to even when doing nothing or at home it will blue screen and will not boot.