Installa Steam
Accedi
|
Lingua
简体中文 (cinese semplificato)
繁體中文 (cinese tradizionale)
日本語 (giapponese)
한국어 (coreano)
ไทย (tailandese)
Български (bulgaro)
Čeština (ceco)
Dansk (danese)
Deutsch (tedesco)
English (inglese)
Español - España (spagnolo - Spagna)
Español - Latinoamérica (spagnolo dell'America Latina)
Ελληνικά (greco)
Français (francese)
Indonesiano
Magyar (ungherese)
Nederlands (olandese)
Norsk (norvegese)
Polski (polacco)
Português (portoghese - Portogallo)
Português - Brasil (portoghese brasiliano)
Română (rumeno)
Русский (russo)
Suomi (finlandese)
Svenska (svedese)
Türkçe (turco)
Tiếng Việt (vietnamita)
Українська (ucraino)
Segnala un problema nella traduzione
Or are you saying Steam does not open, and instead an error is displayed ?
Sorry, but I can get either meaning from what you replied with.
If you are saying that you do not see any error or anything at all, and Steam just simply will not open when you run it from the .exe file, then do this, but do this EXACTLY as it says to do it, please, and DO NOT get out of safe mode with networking when you do this :
Stay in safe mode with networking.
https://support.steampowered.com/kb_article.php?ref=3352-RYON-4107
After you reinstall Steam, then do exactly what you just did again. See if you notice any changes or improvement.
This is new information that is possibly very helpful.
What is your operating system on that computer ? What Windows do you have ?
All those errors in the logs you posted on the first page are almost surely related to Norton causing issues with Steam, so now being in safe mode with networking, Norton is not getting in the way.
Now, post the exact computer model and model number you have, and if it is custom built, the motherboard instead.
Identify the computer you are using.
Just FYI, you are in a limited boot of Windows right now. Most other programs are not going to work correctly, and if some are causing issues in a normal boot (Norton), that's another reason we are using this boot. So this is why you should not try to open anything else right now.
Only test the Steam client.
Did you make any compatibility changes to the Steam.exe file at all during all this ?
Clarify this, please :
You are getting a "program not compatible" error when you try to run the Steam.exe as administrator directly while in safe mode with networking.
Is that right ?
Right click it again and try to run it again, to see if you get the same error, but this time :
1. Do not run as administrator. Run it by just the "open" or "run" selection. NOT as administrator.
2. Note the full and exact text of the error message. Write it down if you have to. Then, post that here in your next reply. We need the EXACT message you see.
Sorry for backing up here for a moment, but reading your logs on the first page, this I find strange :
Did you try to reinstall Steam to a different location on your PC, or did you try to move the Steam application that caused these error messages ?
If you have other details as to any troubleshooting you have done there, it might help to give us all the details.
UNLESS this is all just a result of Norton, and the horrible antivirus that it is with Steam.
See the message in the logs ? From reading that message, there apparently is a mess there with all the Steam files being all over the place on your PC.
That might be an issue as to why it won't open now.
You can uninstall Windows updates, usually, yes. There might be some exceptions, such as major updates. But I don't think that is your problem.
You cannot always assume that just because a problem presented itself after a certain thing happened (Windows Updated), that this is the exact cause and only cause of that problem.
Sometimes, it is something else not even related to what you did right before the problem existed.
It seems to me that you need to clean up the Steam installation on your PC before anything else takes place.
If you have any steamapps folders, you can save them, then uninstall Steam and keep your game downloads, if you have any at this time.
I have to suggest that you purge your PC of anything Steam related, saving the steamapps if you have it, and then search for any leftover files or folders and manually delete them.
This should clean up your Steam installation. Then, download a brand new copy of the Steam installer and then install it fresh.
HOWEVER, you still have the possible issue with Norton, that can maybe mess all this up when you reboot back into normal Windows. Norton is still a concern.
EDIT........................
He later claims it has been resolved.
https://steamcommunity.com/discussions/forum/1/1653297026028903967/?ctp=2#c1653297026038747006
You are multiposting again, and now I have to do the same to please ask you to stop that.
EDIT.....................
The user's case you linked above might have been totally unrelated to your problem after the Windows update. It's fine to do a forum search and check other sources, and that is good that you are doing that. Nothing at all wrong with that. But don't assume that their issue was necessarily caused by the same problem that you have.
I am betting this could have happened in your case :
You had an issue with Steam after a Windows Update. That might have been easier to try to fix if you posted right after that, but then instead, you tried to uninstall Steam, and reinstall it afterwards, and something of Norton did not like all that, and messed up the reinstallation.
That is possibly why you have logs reporting that Steam files are all over the place. That needs to be taken care of first. This is just a theory, as I can't really know for sure what happened, but it is a sound theory.
I am telling you, Norton will cause you all kinds of headaches with Steam and games, if you don't take steps to limit what it does on your PC.
Or, get a better antivirus program and totally get rid of anything Norton. Feel free to do a forum search for "Norton" and you can see what I mean. I have seen dozens, if not scores, of posts in these forums where Norton caused an issue with Steam and/or games.
You can uninstall it if you like, then run msconfig from Windows Start (Apps) and check the services tab and startup tab (Task Manager in Windoes 10) to see if anything Symantec or Norton is left over and was not uninstalled.
As I think I said before, it can also come with processes like Norton Online Backup, that might also still conflict with Steam.
However, you will still have the issue of the files being all over the place apparently, from the messages in the logs that you posted here. That needs to be taken care of.