Hope someone can help me with Ghostbusters remastered

[Reaper_2593]

I will start off and say epic games store sucks but am a huge fan of Ghostbusters so I had to buy it on there sadly, but the problem is that it keeps crashing on startup hopefully someone can help me out.

[Spawn of Totoro]

https://www.facebook.com/SaberInteractive/?fref=nf
https://www.facebook.com/maddoggames1/?_fb_noscript=1

Seems the publisher and developer don't have an official support site, so I linked their Facebook pages so you can contact them directly about it.

Or request a refund.

About the only two thinks I can suggest.

[Reaper_2593]

Originally posted by Spawn of Totoro:

https://www.facebook.com/SaberInteractive/?fref=nf
https://www.facebook.com/maddoggames1/?_fb_noscript=1

Seems the publisher and developer don't have an official support site, so I linked their Facebook pages so you can contact them directly about it.

Or request a refund.

About the only two thinks I can suggest.

thank you i may try and get a refund

[Cygnata]

NO Support site, the MadDog studio is basically dead... this all screams RIPOFF and SCAM. I am ALSO getting the Crash to Desktop.

[Plaid]

They don't seem to have a website at all. What a ♥♥♥♥♥♥♥ joke of a company.

[Professor X]

yeah same here. I'll give them until tomorrow morning to do something then it will be a refund.
I have messaged them on Twitter but not gotten a reply yet..

https://twitter.com/PlayGBremaster if this link gets removed then goto twitter @PlayGBremaster

[Spawn of Totoro]

Originally posted by Plaid:

They don't seem to have a website at all. What a ♥♥♥♥♥♥♥ joke of a company.

The publisher has a site, but does not offer support on it. They do have an address for several countries though. That is the closest I could find, but unlikely to get support that way.

[Professor X]

I am currently talking with Epic atm to see if they have any info on the situation, I will post back with any useful info.

[cSg|mc-Hotsauce]

https://saber3d.com/contact/

[Cygnata]

That's not a support site. They claim they don't offer technical support when called.

[ItsDatKoi]

only thing i could find was their facebook
https://www.facebook.com/PlayGhostbusters/

and they sent me an email address
[e-mail]

to where they said i would be helped with technical support. i might just refund the game and wait on a fix (if there is one) and then download it again at a later date. Sucks because i was really excited about this game to be remastered.

[Cygnata]

Everything I've seen from console players says that it's a PORT, NOT a Remaster. The PC version runs on some Win7 PCs, and apparently there are almost NO changes.

[cSg|mc-Hotsauce]

Originally posted by Cygnata:

Everything I've seen from console players says that it's a PORT, NOT a Remaster. The PC version runs on some Win7 PCs, and apparently there are almost NO changes.

Steam had the original version. And Epic Games has the Remastered version.

[Cygnata]

I am quite aware. And the Epic Games version on Win7, when compared side-by-side to both the Steam Original AND the DVD Original, are all but IDENTICAL, down to the graphics quality.

[ItsDatKoi]

i was just sent this by the saber team

Hello ---------,

Please replace your current launcher file with the one you'll find on the link: https://drive.google.com/drive/folders/1Y0utgw4JsUJBT35Th-Vw5c3fVd8CzdYC

Original launching file is located here: C:\Games\GhostbustersRemastered

This .exe file will generate .txt log file when you crash in the same folder above.

After that, please send us a generated log along with dxdiag.txt. You can get that one by typing "dxdiag" in Windows search and pressing "Save All" in the window.

Best Wishes,
Saber Support Team

[ItsDatKoi]

honestly i would rather refund it than have to fix the game myself, so i put in a refund request