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babicas.lukas Sep 28, 2019 @ 6:21am

Can't change my country (region) settings

Pretty self explanatory, I've moved to a different country recently and I want to change my region to it (for adding a new payment method/address etc.). But as I enter my new location details steam pop an error "We can't change your country settings right now. Please try again later". It's been going on like this for days and it's getting annoying... Any fix?

Last edited by babicas.lukas; Sep 28, 2019 @ 6:21am

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Showing 16-30 of 65 comments

Babbaginator Oct 6, 2019 @ 12:53pm

Yeah, I don't think you can use PayPal for your first purchase. And you may need to create a new PayPal account for your new country (my US PayPal wouldn't let me to add Canadian bank accounts or credit cards). Hence my advice about using a credit or debit card from your new country.

#16

I'm TOXIC | Scout main Oct 6, 2019 @ 12:56pm

Originally posted by Satoru:
Looks like all you vpn region jumpers are finally getting slammed

:( it's their fault. They shouldn't make games cheaper on different regions. (yes ik it will be very hard to constantly fix prices)

Originally posted by babbaginator:
Yeah, I don't think you can use PayPal for your first purchase. And you may need to create a new PayPal account for your new country (my US PayPal wouldn't let me to add Canadian bank accounts or credit cards). Hence my advice about using a credit or debit card from your new country.

My paypal is located in the country i'm currently in and where i want to change to. And i don't have a debit or credit card :|

Last edited by I'm TOXIC | Scout main; Oct 6, 2019 @ 12:57pm

#17

Dr.Shadowds 🐉 Oct 6, 2019 @ 1:33pm

Originally posted by PePe Bot Capitan:
Originally posted by Satoru:
Looks like all you vpn region jumpers are finally getting slammed
:( it's their fault. They shouldn't make games cheaper on different regions. (yes ik it will be very hard to constantly fix prices)

No it's not, there's no reason to abuse the store regional pricing, becuase you fail to understand that every country have their own economy value differences, and currency exchange rate differences, example why things are cheaper in one country than others. Publishers / Devs know they would barely, or not all sell a full on $60+ USD game in some poor countries, as most people would either skip it, or wait for it to drop in a much lower price. I suggest you don't VPN to other countries to buy games to get around regonal pricing, as they can lock your account if they wanted due to you trying to abuse their service, which is against their TOS.

Originally posted by PePe Bot Capitan:
Originally posted by babbaginator:
Yeah, I don't think you can use PayPal for your first purchase. And you may need to create a new PayPal account for your new country (my US PayPal wouldn't let me to add Canadian bank accounts or credit cards). Hence my advice about using a credit or debit card from your new country.

My paypal is located in the country i'm currently in and where i want to change to. And i don't have a debit or credit card :|

Either link a bank account to Paypal that's in Canada, which I assume you're living in Canada, or add your credit card that was issued in Canada. If Paypal is not accepting either one, you need to contact Paypal, as Steam can't help you over Paypal as they have no control what Paypal does over their service.

Last edited by Dr.Shadowds 🐉; Oct 6, 2019 @ 11:09pm

#18

Darkhosis Oct 6, 2019 @ 1:43pm

No it's not, there's no reason to abuse the store regional pricing, becuase you fail to understand that every country have their own economy value differences, and currency exchange rate differences, example why things are cheaper in one country than others. Publishers / Devs know they would barely, or not all sell a full on $60+ USD game in some poor countries, as most people would either skip it, or wait for it to drop in a much lower price.

As you're so knowledgeable on the subject, could you explain to me why Norway's regional pricing is cheaper than the US, CA, EU, and GB regions? Norway's average per capita income is about 25% higher than the US, 65% higher than Canada, and 75% higher than GB.

Is it because Norwegians are more likely to pirate software? Is it a remnant of the Viking culture?

Thank you for your advice.

Last edited by Darkhosis; Oct 6, 2019 @ 1:43pm

#19

I'm TOXIC | Scout main Oct 6, 2019 @ 10:51pm

Originally posted by cSg|mc-Hotsauce:
Use this site for that...

https://isthereanydeal.com

:qr:

yes ik it but these are sales. In the cheaper countries games are even cheaper. Let's in euro currency something is 30eur. In Turkish currency it is going to be around 10eur. The margin is huge and that's why people change countries.
In my currency that's 40bgn. That's a lot of money for me since I'm kid and have no way of earning it yet.

Last edited by I'm TOXIC | Scout main; Oct 6, 2019 @ 10:53pm

#20

Dr.Shadowds 🐉 Oct 6, 2019 @ 11:08pm

Originally posted by PePe Bot Capitan:
dr.shadows nah i'm in Bulgaria. And as I said I don't have credit neither debit card. I just have money in my paypal.
There is a reason. To get cheaper games. And yes ik it's against the rules. But I did it anyway.
Maybe now i'm stuck with turkish lira as currency. Still no 2nd response from steam.

Sorry misread when doing the quotes about the canada part, anyways since you have neither a bank, nor credit card, then I'm not sure why you're using Paypal TBH, as you should be using another paymen such as getting Steam cards from your local game shop, or if have a kiosk that support Steam payment, then one of those will be fine.

Originally posted by PePe Bot Capitan:
Originally posted by cSg|mc-Hotsauce:
Use this site for that...

https://isthereanydeal.com

:qr:

yes ik it but these are sales. In the cheaper countries games are even cheaper. Let's in euro currency something is 30eur. In Turkish currency it is going to be around 10eur. The margin is huge and that's why people change countries.
In my currency that's 40bgn. That's a lot of money for me since I'm kid and have no way of earning it yet.

You do realize if they lock your account you can't complain right? Not only that if you have to pay taxes in the country you're living in, then this will count as tax evasion.
https://store.steampowered.com/subscriber_agreement/#3

#21

I'm TOXIC | Scout main Oct 7, 2019 @ 11:47am

Got this as an answer
I understand you'd like to change your store country Bulgaria. You can update your Steam country to match your current location by completing a purchase with a payment method registered to the new region.

Let us know if we can clarify anything else.

Thanks for using Steam,
Seto

#22

Washell Oct 7, 2019 @ 12:56pm

Originally posted by PePe Bot Capitan:
since I'm kid and have no way of earning it yet.

Games aren't a basic human need or right. You're not entitled to them. If you can't afford them, you wait till you can or do without.

#23

Yasin Hasan Oct 8, 2019 @ 7:48am

here is what to go if u get that error:

1. login from ur new country in steam on browser, & also in desktop steam app.
2. try to change country from browser not steam desktop app
3. now click on contact support when u get the error (option appears)
4. select ur new country & write: cant change country, please help
5. turn off tab & wait for reply

in the mean time I recommend u not to use steam at all & if u open steam app or login steam via browser be sure to do it from new country

#24