Zikan Dec 24, 2017 @ 12:54am
couldn't switch to requested monitor resolution
hello

after win update i can't play all steam games except one (world of guns disassembly, i don't know why). When i open the game, only black window appeares and there is error report:
Switching to resolution 1366x768 failed, trying lower one
Switching to resolution 1360x768 failed, trying lower one
Switching to resolution 1280x768 failed, trying lower one
Switching to resolution 1280x720 failed, trying lower one
Switching to resolution 1280x600 failed, trying lower one
Switching to resolution 1024x768 failed, trying lower one
Switching to resolution 800x600 failed, trying lower one
Switching to resolution 640x480 failed, trying lower one
Switching to resolution 640x400 failed, trying lower one
Switching to resolution 512x384 failed, trying lower one
Switching to resolution 400x300 failed, trying lower one
Switching to resolution 320x240 failed, trying lower one
Switching to resolution 320x200 failed, trying lower one
Switching to resolution 1366x768 failed, trying lower one
All resolution switches have failed
Screen: DX11 could not switch resolution (1366x768 fs=1 hz=0)
(this is error report for Tannenberg)
Do you know, how i could repair it? Please accurate solution description. Thank you.
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Showing 1-15 of 16 comments
mimizukari Dec 24, 2017 @ 1:02am 
download ur graphics driver
Zikan Dec 24, 2017 @ 2:55am 
i have the last version (GEFORCE 540M 388.71).
Cathulhu Dec 24, 2017 @ 2:56am 
Was that update the Fall Creator's update? If yes, disable resolution scaling in the nVidia control panel. Then try again.
Zikan Dec 24, 2017 @ 3:31am 
i don't understand.
Cathulhu Dec 24, 2017 @ 4:27am 
What exactly do you not understand?
Zikan Dec 24, 2017 @ 4:44am 
how can i disable resolution in the nvidia? My geforce experience doesn't work.
MancSoulja Dec 24, 2017 @ 4:46am 
Originally posted by Zikan:
how can i disable resolution in the nvidia? My geforce experience doesn't work.

Because you need to reinstall your driver. Always uninstall graphics drivers before the big seasonal updates and reinstall afterwards.
Zikan Dec 24, 2017 @ 6:48am 
i removed old driver, instaled new, but the problem is the same.
Glimmer Dec 24, 2017 @ 6:55am 
Originally posted by Zikan:
i removed old driver, instaled new, but the problem is the same.
As in Nvidia Experience not working issue, or the can't find the resolution issue?
Last edited by Glimmer; Dec 24, 2017 @ 6:55am
Zikan Dec 24, 2017 @ 7:28am 
experience not working and i don't know what caused this problem. Why WORLD OD GUNS DISASSEMBLY (steam) works but the others not? Why the problem is in steam only? I have other games (out of steam, for example SILENT HUNTER (uplay), BATTLEFIELS (origin)). Theese games don't have any problem.
gazza Jan 2, 2018 @ 3:01am 
worked for me, thxs guys.. for those looking for this, Nvidia control panel/display/adjust desktop size and position set to no scaling

Originally posted by Cathulhu:
Was that update the Fall Creator's update? If yes, disable resolution scaling in the nVidia control panel. Then try again.
Maaaan, much respect!! 2nd day searching web bout this trouble, nearly started to totally reinstall Win 10 (thought the last build was the reason). But then find ur answer :pray: Good luck at all!!:steamhappy:
Originally posted by gazza:
worked for me, thxs guys.. for those looking for this, Nvidia control panel/display/adjust desktop size and position set to no scaling
And ty too, for showing the path (would find it myself, but saved my time :D):2016weiner:
Zikan Jan 13, 2018 @ 4:08am 
Originally posted by gazza:
worked for me, thxs guys.. for those looking for this, Nvidia control panel/display/adjust desktop size and position set to no scaling
I can't set no scaling.
nilepez Aug 22, 2018 @ 3:00pm 
This helped, but thought I'd add a few things:
1. After I changed to no scaling it worked (reverting to the orignal setting also worked).
2. My issue came after updating to the latest driver.

Finally for those not sure where this is at
1. Open Nvidia Control Panel
2. Under Display click on "Adjust Destkop Size And Postion"
3. Look right and there's your scaling.
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Date Posted: Dec 24, 2017 @ 12:54am
Posts: 16