Too many refunds can get you steam to block you from future refunding quests?

[Predatorrr696]

"You’ve requested a significant number of refunds recently. If you’re unsure about a product, make sure to check out the customer reviews before purchasing."

Recently i refunded just one game after buying 2 yet i got that message again. first time i got it was during the last big sale (Haloween i think) when i refunded 3 times it was when i bought KF deluxe along with KF1 weapons pack so first i refunded the pack then the delux edition and bought just KF2 because KF1 was too clunky to me (sorry KF1 fans it's just my personal opinion) and refunded a gift i bought to a friend because it didn't work on his system.

However this time i just refunded once yet i got that message should i get worried?
Notice that the number of refunds i made on this account so far wont exceed 6 or 7 times

[The Giving One]

Nguyên văn bởi Red Predator:

However this time i just refunded once yet i got that message should i get worried?
Notice that the number of refunds i made on this account so far wont exceed 6 or 7 times

It is a warning that you need to be more careful and consider your purchases more carefully, or they may take away your ability to get refunds in the future.

May I ask, why are you refunding so many games ?

[Predatorrr696]

Nguyên văn bởi The Giving One:

May I ask, why are you refunding so many games ?

This time it was ARK i bought it, tried it and it crashed like 2-3 times in the first 20 minutes then when i actually got the game to work tried different settings and the game was stuttering badly even though fps counter gives me 80fps on 1440p so i couldn't bare this performance issue and refunded to buy something else.

[The Giving One]

Nguyên văn bởi Red Predator:

This time it was ARK i bought it, tried it and it crashed like 2-3 times in the first 20 minutes then when i actually got the game to work tried different settings and the game was stuttering badly even though fps counter gives me 80fps on 1440p so i couldn't bare this performance issue and refunded to buy something else.

Not saying this about you, but we see many people blame the games when the problem was on their computer the whole time.

I suggest you get help troubleshooting any issues you have with games you already own (if that applies) before going forward. Sounds to me like the issue is your computer.

ARK is early access, yes, but if you meet the minimum specs for most all games, then they should run on your computer.

[Predatorrr696]

Nguyên văn bởi The Giving One:

I suggest you get help troubleshooting any issues you have with games you already own (if that applies) before going forward. Sounds to me like the issue is your computer.

ARK is early access, yes, but if you meet the minimum specs for most all games, then they should run on your computer.

I have a high-end pc the issue wasn't from my side. my spces even exceed the recommanded for this game (not boasting i'm just saying the truth)

[Narcoleptic Marshmallow]

You're not supposed to use the refund system as a way to test games or play them for free, and yes, you should be worried. Especially if you've received this message more than once.

Make sure you know your hardware, and the games' requirements to ensure it will run, also look at reviews, either on Steam or elsewhere, and watch Youtube gameplays, before you make a purchase.

[The Giving One]

Nguyên văn bởi Red Predator:

I have a high-end pc the issue wasn't from my side. my spces even exceed the recommanded for this game (not boasting i'm just saying the truth)

You don't seem to understand. It is not always about hardware. Software can conflict with Steam and games and cause performance issues also.

Device drivers other than GPU may need updating. It really is not as simple as saying I have a beast of a PC with hardware, as there are other factors.

[Predatorrr696]

Nguyên văn bởi The Giving One:

Nguyên văn bởi Red Predator:

I have a high-end pc the issue wasn't from my side. my spces even exceed the recommanded for this game (not boasting i'm just saying the truth)

You don't seem to understand. It is not always about hardware. Software can conflict with Steam and games and cause performance issues also.

Device drivers other than GPU may need updating. It really is not as simple as saying I have a beast of a PC with hardware, as there are other factors.

Aha i see, i'll keep that in mind when i decide making any future purchase. thanks.

[StickyPawz]

Maybe get a family member (or close personal friend) to "family share" with you so you can test out games beforehand without the worry of refund refusal.

[The Giving One]

Nguyên văn bởi Red Predator:

Aha i see, i'll keep that in mind when i decide making any future purchase. thanks.

Sure thing. In the case of games that will not launch from Steam or crash soon after launch, we can try to help in this forum here.

If the game will launch from Steam ok, and you can get to the intro video or menu of that game, then each game has its own fourm where you can seek help. That way, your only playtime is short bits of troubleshooting issues you may have with that game, and therefore you don't get too close to the 2 hour mark before you actually get to play it.

We see people claim that much of their 2 hours is "fixing" the game, but these actions of getting help should be taken before reaching that 2 hour mark.

That is my concern here, in trying to help you, is that if you have an issue there that can be resolved, that will help you in the future where you may want to refund a game because you are having problems with it.

The logic being, this hopefully will help prevent you from perhaps losing your ability to refund if Valve ever decides to stop you from getting them because you are refunding due to game issues such as we have described here.

Hope that help and good luck to you.