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Baggebo Dec 17, 2016 @ 6:18am
Fallout 4 Product Key Missing??
I bought Fallout 4 as a disc, the game is not pre-owned and is in a new condition. I inserted the disc into my PC and Steam asked for a product key. I searched for the product key but it was no where to be found, I did some research and found that the product key is located on the game manual(Survival guide?) but this was missing in the disc box. I have already contacted bethesda on this issue and am waiting for their response, if anyone on steam can help out with this issue I will be grateful.
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Showing 1-9 of 9 comments
gwait Dec 17, 2016 @ 6:19am 
Where did you purchase the disc?
#1
Baggebo Dec 17, 2016 @ 6:21am 
Originally posted by gwait:
Where did you purchase the disc?

I bought the disc from another country(Turkey to be exact) and I live in the UK, I bought it from a proper store it was called "Media Markt" I think. The product key was not on the receipt either.
#2
Spawn of Totoro Dec 17, 2016 @ 6:24am 
Originally posted by Ü DRAGON:
Originally posted by gwait:
Where did you purchase the disc?

I bought the disc from another country(Turkey to be exact) and I live in the UK, I bought it from a proper store it was called "Media Markt" I think. The product key was not on the receipt either.

You will have to deal with the store. Neither the Bethesda, nor Valve can assist you with this.
#3
Baggebo Dec 17, 2016 @ 6:29am 
Thing is I have the disc to download the game.
#4
Baggebo Dec 17, 2016 @ 6:29am 
The only thing preventing me from downloading the game is the product key.
#5
Sc防弹手枪丶 Dec 17, 2016 @ 6:32am 
Where did you purchase the disc?
#6
Baggebo Dec 17, 2016 @ 6:33am 
Originally posted by Sc防弹手枪丶:
Where did you purchase the disc?
If you read the previous posts, Turkey but the product key is missing!
#7
Spawn of Totoro Dec 17, 2016 @ 6:38am 
Originally posted by Ü DRAGON:
The only thing preventing me from downloading the game is the product key.

And that should have been supplied from the retailer. If they sent you a game with out a key, they are the only ones who can do anything about it.

That key is the license to play the game. You can have key, with no box or disk and be fine. But if you don't have the key, then you don't have anything but a nice box and a coaster.

Again, only the store that sold it to you can help you. Otherwise you can purchase the game through Steam, Green Mand Gaming, Amazon or other know retailers as that would be your only other option.

Bethesda, nor Valve will give you a new key. Only the retailer can do that (or refund you for that matter).
#8
Satoru Dec 17, 2016 @ 6:52am 
Refer to the retailer

#9
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Date Posted: Dec 17, 2016 @ 6:18am
Posts: 9
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