games won't launch [FIXED!!!!!!!!]

[league of legends]

Hi! I installed AVG on my computer and for some reason i accidentally deleted a certain file inside my steam folder. Now my downloads are stuck at "starting" phase (0/0 bytes) and all i can see is a flat line. Already tried some of the solutions here but none of them worked. Hoping that someone could help me. Thanks!!

[league of legends]

oh and something came up just now, it says that content servers are unreachable :/

[The Giving One]

AVG is horrible, an on the list.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

And always has been in bold and with a green symbol.

So of course that antivirus damaged your Steam/games there, or a child process of it perhaps. You are supposed to configure antivirus programs to exclude Steam and games anyway, but AVG really hates Steam.

[league of legends]

引用自 The Giving One：

AVG is horrible, an on the list.

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

And always has been in bold and with a green symbol.

So of course that antivirus damaged your Steam/games there, or a child process of it perhaps. You are supposed to configure antivirus programs to exclude Steam and games anyway, but AVG really hates Steam.

Yeah I think that's the problem. Is there anything else I can do? I already tried verifying my game cache but it won't even start. Workshop contents are downloading but the game itself isn't :/

[The Giving One]

引用自 BOT Chad：

Yeah I think that's the problem. Is there anything else I can do? I already tried verifying my game cache but it won't even start. Workshop contents are downloading but the game itself isn't :/

You said in the OP that AVG borked up and quarantined a file for Steam, but here you say AVG messed up a game instead.

If Steam is messed up, that has to be fixed first. Fixing games is easy, as once the problem is taken care of, you simply have to verify the game files.

But you have to fix the problem first.

What are you going to do about AVG ?

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

Yeah I think that's the problem. Is there anything else I can do? I already tried verifying my game cache but it won't even start. Workshop contents are downloading but the game itself isn't :/

You said in the OP that AVG borked up and quarantined a file for Steam, but here you say AVG messed up a game instead.

If Steam is messed up, that has to be fixed first. Fixing games is easy, as once the problem is taken care of, you simply have to verify the game files.

But you have to fix the problem first.

What are you going to do about AVG ?

I already deleted AVG. I also tried reinstalling my steam client. I'm so close to reformatting my system but i'm afraid that it won't fix a thing. Is there anything else I can do? Thank you for your help!

[The Giving One]

引用自 BOT Chad：

I already deleted AVG. I also tried reinstalling my steam client. I'm so close to reformatting my system but i'm afraid that it won't fix a thing. Is there anything else I can do? Thank you for your help!

You are welcome.

So did you restart your computer after uninstalling AVG ?

If you did, then did you reinstall Steam in the same exact path as you installed it before. I assume you were trying to overwrite the files that maybe AVG messed up and that can sometimes work with just reinstalling over the existing installation.

Let's start at the beginning, please. Describe exactly what happens when you go to the Steam.exe file in your Steam folder and right click it, and run it directly from there ?

Don't use any shortcuts you have now. Just go to the .exe and run it directly from that Steam.exe.

Give details, please. What do you see happen next ?

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

I already deleted AVG. I also tried reinstalling my steam client. I'm so close to reformatting my system but i'm afraid that it won't fix a thing. Is there anything else I can do? Thank you for your help!

You are welcome.

So did you restart your computer after uninstalling AVG ?

If you did, then did you reinstall Steam in the same exact path as you installed it before. I assume you were trying to overwrite the files that maybe AVG messed up and that can sometimes work with just reinstalling over the existing installation.

Let's start at the beginning, please. Describe exactly what happens when you go to the Steam.exe file in your Steam folder and right click it, and run it directly from there ?

Don't use any shortcuts you have now. Just go to the .exe and run it directly from that Steam.exe.

Give details, please. What do you see happen next ?

Yes sir, I restarted my PC after uninstalling AVG. Same thing after uninstalling steam. I tried to ropen steam.exe inside the Steam folder and it runs normal, just like how it runs when I click it in the desktop.

[The Giving One]

引用自 BOT Chad：

Yes sir, I restarted my PC after uninstalling AVG. Same thing after uninstalling steam. I tried to ropen steam.exe inside the Steam folder and it runs normal, just like how it runs when I click it in the desktop.

I did not see where you had uninstalled Steam so thanks for mentioning that.

So you reinstalled Steam and then apparently, according to this post, Steam runs fine now. So forgive me, but I don't understand what the problem is from what you just posted.

You said Steam runs normal now.

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

Yes sir, I restarted my PC after uninstalling AVG. Same thing after uninstalling steam. I tried to ropen steam.exe inside the Steam folder and it runs normal, just like how it runs when I click it in the desktop.

I did not see where you had uninstalled Steam so thanks for mentioning that.

So you reinstalled Steam and then apparently, according to this post, Steam runs fine now. So forgive me, but I don't understand what the problem is from what you just posted.

You said Steam runs normal now.

Sorry sir what I'm trying to say is that I can log in to my steam account normally, but my csgo and dota 2 still won't start updating. Even after reinstalling steam and deleting AVG

[The Giving One]

引用自 BOT Chad：

Sorry sir what I'm trying to say is that I can log in to my steam account normally, but my csgo and dota 2 still won't start updating. Even after reinstalling steam and deleting AVG

Ok , so Steam works fine now. That is good to know. On with the game issues then. Thanks.

Describe what the update problem is then, in detail.

Do you see error messages ?

Are the games stalling at a certain percentage in the updating ?

Are you using a router for your connection there ?

Do you have other programs from the linked list above ? Here it is again.......

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Check it from top to bottom, carefully please.

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

Sorry sir what I'm trying to say is that I can log in to my steam account normally, but my csgo and dota 2 still won't start updating. Even after reinstalling steam and deleting AVG

Ok , so Steam works fine now. That is good to know. On with the game issues then. Thanks.

Describe what the update problem is then, in detail.

Do you see error messages ?

Are the games stalling at a certain percentage in the updating ?

Are you using a router for your connection there ?

Do you have other programs from the linked list above ? Here it is again.......

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Check it from top to bottom, carefully please.

okay sir, the problem is that my games aren't updating. It says that it is already "update queued" but when i check the download progress, it is 0/0 bytes, 0 disk usage, and the download speed is also 0.

yes there is an error message a while ago where it says that "content servers are unreachable"

yes sir, my pc is connected directly into a router.

CC cleaner and uTorrent are the remaining programs that were stated in the list.

[The Giving One]

引用自 BOT Chad：

okay sir, the problem is that my games aren't updating. It says that it is already "update queued" but when i check the download progress, it is 0/0 bytes, 0 disk usage, and the download speed is also 0.

yes there is an error message a while ago where it says that "content servers are unreachable"

yes sir, my pc is connected directly into a router.

CC cleaner and uTorrent are the remaining programs that were stated in the list.

Make sure CCleaner has the monitoring mode disabled in the settings. If you are not sure, then just uninstall CCleaer for now, as well as uTorrent.

Restart after uninstalling them. You can reinstall them later if they are found to not be the problem here.

So get rid of that router, please. Bypass that router and run ethernet directly to your modem in instead, from the computer.

See this, please.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

So you have NO antivirus there now at all ? You did not by any chance install Vipre Antivirus later after uninstalling AVG did you ?

Please state if you have Vipre now or not, thanks.

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

okay sir, the problem is that my games aren't updating. It says that it is already "update queued" but when i check the download progress, it is 0/0 bytes, 0 disk usage, and the download speed is also 0.

yes there is an error message a while ago where it says that "content servers are unreachable"

yes sir, my pc is connected directly into a router.

CC cleaner and uTorrent are the remaining programs that were stated in the list.

Make sure CCleaner has the monitoring mode disabled in the settings. If you are not sure, then just uninstall CCleaer for now, as well as uTorrent.

Restart after uninstalling them. You can reinstall them later if they are found to not be the problem here.

So get rid of that router, please. Bypass that router and run ethernet directly to your modem in instead, from the computer.

See this, please.

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

So you have NO antivirus there now at all ? You did not by any chance install Vipre Antivirus later after uninstalling AVG did you ?

Please state if you have Vipre now or not, thanks.

alright sir, i already deleted CC cleaner and uTorrent and will restart my PC now. I downloaded HitmanPro as my temporary antivirus and nope, I don't have Vipre Antivirus.

[The Giving One]

引用自 BOT Chad：

alright sir, i already deleted CC cleaner and uTorrent and will restart my PC now. I downloaded HitmanPro as my temporary antivirus and nope, I don't have Vipre Antivirus.

You don't seem to have covered what I suggested about the router. Bypass the router with an ethernet cable and plug directly into the modem from your computer.

Routers are often the issue with Steam downloads. After you eliminate the router from the equation, we continue as needed.

Process of elimination is all this is, so we eliminate as many variables as we can then continue. Thanks.

[league of legends]

引用自 The Giving One：

引用自 BOT Chad：

alright sir, i already deleted CC cleaner and uTorrent and will restart my PC now. I downloaded HitmanPro as my temporary antivirus and nope, I don't have Vipre Antivirus.

You don't seem to have covered what I suggested about the router. Bypass the router with an ethernet cable and plug directly into the modem from your computer.

Routers are often the issue with Steam downloads. After you eliminate the router from the equation, we continue as needed.

Process of elimination is all this is, so we eliminate as many variables as we can then continue. Thanks.

already connected my PC directly into the modem sir. Also removed the 2 programs that I said earlier. Should I download Vipre next?